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Thumbtack Review

Sunday, April 14th

2024 Contractor Service Reviews

Thumbtack Review 4 Star Rating


4 Star Rating
  • "A" Better Business Bureau rating
  • Over 300,000 pros
  • 500+ service categories
  • View pros without providing personal details
  • Free cost estimates

Thumbtack helps people effortlessly care for their properties through their modern home management platform. They host over 300,000 contractors on their site and have every service category you can think of. They were founded in 2009 and went through multiple rounds of funding over the years as they continued to grow. In 2021, the company was valued at over $3.2 billion and remains a top competitor in the contractor referral industry.

Easily compare pros

It's unusual for a company to let you browse through their professionals without anything in return. Most of the time we have to spend a lot of time dishing out details about the service we need and then providing our full name, address, phone number, and email. Thumbtack doesn't require this upfront and it's one reason we really like them. By providing just your zip code and the desired service, you can scroll a list of professionals available for hire. You can quickly review their customer ratings, view their starting price, see how many hires they've received through Thumbtack, if they are currently online, and how soon they have availability. This makes it easy to quickly compare your options and narrow it down to a few you might want to contact.

Comprehensive information

If you click on a pro, you can view even more details about them like their introduction, social media profiles, how many employees they have, how long they've worked in the industry, their business hours, scheduling policy, ways they accept payment, and view photos of their featured projects. The information you receive is incredibly comprehensive and will leave you feeling confident about the contractor you choose for the job.

Look for the License Badge

It's easy to view information about contractors, but you'll still need to have your detective hat on before signing up with anyone. Thumbtack encourages users to pay attention to the "license badge" on a contractor's page, which ensures their license has been verified. You should also make sure they have a "background check badge" showing that they submitted a background check.

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No guarantees

Thumbtack does not guarantee that everyone referred from their site is top-notch or even meets basic standards that you should require in order to bring someone to work at your home. You'll need to research as much as possible about the candidate before hiring them. Some other useful tips would be to put your expectations for the job in writing with the contractor and the agreed upon payment terms.

Estimate project costs

Based on tens of thousands of projects happening each day through Thumbtack's platform, millions of quotes sent in every year, and over 300,000 pros around the US, the company has compiled a list of cost estimates for your potential projects. This is a great resource we've seen from a few different companies that lets you know what to expect cost-wise before diving into a project. There is a helpful FAQ about different projects as well. This gives you an idea of why costs are what they are and how to possibly save a bit of money.

Popular choice

Thumbtack has an "A" rating from the Better Business Bureau. They have mostly good customer reviews, but every once in a while we run into a red flag about unnecessary charges or shoddy work from a contractor. Overall, people really do like working through Thumbtack and have gotten a lot of help by using their services. We can attest to the legitimacy of contractors referred through this site, so they've earned a good rating from us.

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Where Can You Find the Best Contractors?

Every homeowner knows that as the years go by, house repairs and projects never end. Not everyone knows how to fix or build everything required to keep a home beautiful and fully functioning. And even if they do, does anyone really have time for all that? Whether it's patching a roof, pouring cement, fixing the plumbing, or bringing a remodel to life, you'll probably "need a guy" to help you out.

Contractors are a great option for home repair and upkeep solutions because you can find one who's an expert in their field and work with them directly to get the job done. You can sidestep big companies that often take longer and charge higher fees. Contractors make their own schedules, have their own equipment, and can work with you on pricing rather than having to charge what a big company might.

The Best Contractor Services Compare Contractor Services Compare Contractor Service Reviews What are the best Contractor Services Best Contractor Service Reviews

Contractor Service FAQ

A contractor is someone who runs their own business and sells their services to others. They are often highly-trained people who have worked for big companies in the past, but decided to break off and make their own schedule. Contractors communicate directly with clients to arrange agreed upon pricing, project details, and a timeframe for getting the job done.
You can hire a contractor to help with almost anything you can think of when it comes to fixing or remodeling a home or office. Some areas of expertise might include repairing home appliances, painting, building a deck, carpentry, laying a foundation, yard maintenance, tiling, installing windows, and much more. Anything that is needed for home maintenance and requires specific knowledge can be taken care of by a contractor.
The real question is where are you going to hire a contractor if it isn't online? If you want to get in touch with someone who might give you a better deal than a big company, the best way is to use a service that has a big list of available professionals. This way you can read reviews from other customers, see their pricing, get familiar with their background, and ensure they pass a background check before deciding if you want to hire them or not.
Depending on the service you use, you'll either be matched with the best candidate for the job you are requesting or be given a list of people you can contact. Regardless of how the process works, you always have the final say in who you hire. If you're automatically matched with someone and you don't feel like they're a good fit, you can reject the match and be paired with a different contractor. In addition, you can always request the service pro you want if there is someone you've liked working with before!
Yes! Since you're hiring someone who is an expert in their field of work, they have all of the essential tools to complete the project. The only exception would be if you're wanting tile installed or a new window or door, you'll need to buy those beforehand. You're purchasing a service from the service pro, not a product.
Most sites that connect individuals with contractors are completely free! The platforms make money by charging service professionals a fee for leads they receive in exchange for letting them be part of their network. The only thing you'll need to worry about paying for is the actual cost of services once you've found someone to come do a job for you.
You can usually have a contractor to your home in just a few days after booking them. Most of the time you can view a calendar of available dates and times from the site you use. You'll select the hours you want someone to come work to make sure that you're home when they arrive! This also helps the system narrow down the available professionals in your area.
As long as you use a highly-rated company that matches you with your contractor, you shouldn't have to worry about whether or not you're getting a good service pro. Most of the time, contractors are vetted with background checks, license verifications, and the standing of their company before being available to work in someone's home. As long as you do your own research about the company you're using and their processes before hiring someone from their site, you don't need to worry!
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Continued from above...

Looking online to find a contractor has become very popular in recent years. Scouring the newspapers or looking for yard signs is long a thing of the past. Today there are companies whose sole purpose is to connect homeowners with handymen skilled at all types of crafts. But among these companies there is still a wide variety of features, checks, and services that you should be aware of.

It's important that you're able to build a relationship with your contractor enough that you feel comfortable having them in and around your home. Finding a contractor online allows you to vet your prospective handyman (or woman) by checking their business license, reviews, pricing, previous projects, and more. Using the right platform to find a contractor will give you peace of mind that you're in good hands and will get your job done professionally and efficiently.

There are quite a few companies to help connect you with contractors, so we have provided important information for you to consider when deciding who to go through:

  • Search functionality. How easy is it to browse all the potential candidates for hire? You will want a lot to choose from and easily be able to access all relevant information about them. How easy is it to message a contractor and get an appointment scheduled?
  • Cost. Is there a fee associated with using the database to search for contractors? How much does it cost to get a bid for your project? Do contractors pay to put their name and information on the site and allow you to access it for free?
  • Reputation. Have contractors on the site fulfilled the jobs they were paid for? Does the site require thorough background checks of the contractors they promote on their website? What is their rating from the Better Business Bureau?

Top Consumer Reviews has reviewed and ranked the best sites to find contractors for hire. We hope this information helps you find the right person to take care of your home projects!

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