Goldbelly Review

Tuesday, January 25th

2022 Cookie Club Reviews

Goldbelly

• Cookies come from bakeries around the US
• Free shipping
• Monthly emails with shipping and flavor updates
• High customer satisfaction

Goldbelly's mission is to bring a smile to people's faces with an "edible hug" . They believe that food brings people together and carries emotional power to unite people, conjure happy memories, and support small shops and chefs who are pursuing their passion. Founded in 2013, Goldbelly's uses e-commerce to deliver food around the United States from popular food makers.

Connecting customers with nostalgic foods

Have you ever been on a vacation and had food that you knew you'd remember for the rest of your life? It is so good and so unique that you tell your friends and family about it, recommend the restaurant to everyone who visits, and you crave the dish constantly. Goldbelly's purpose is to make it possible for you to have that sensational meal over and over again, but from the comfort and convenience of your home. They have connected with restaurants, bakeries, and shops around the country who are able to freshly package and ship you some of their most popular dishes.

Cookies from all around the US

Goldbelly has so much to offer. From meal kits to Thanksgiving dinner dishes, you won't get bored of their selection. One of their most popular offerings is their monthly cookie subscription box. Each month, recipients (you or a friend if you choose to give it as a gift) receive hand-selected cookies from popular bakeries around the US. You'll select whether you want 3, 6, 9, or 12 months' worth and your cookies will arrive in the middle of each month.

Monthly shipping and flavor updates

Some of the featured cookies in previous boxes have included NYC's famous black & white cookies from William Greenberg Bakery, LA's craftsman and wolves cookie combo, Minnesota's humongous T-Rex Cookie Company GIANT Cookies, and Maui Cookie Company's Hawaiian cookies. Updates on shipping times and upcoming flavors are sent monthly via email.

Unique cookies at a slightly higher price

The cost for 3 months of the monthly cookie subscription is $147 ($49/month). 6 months is $294 ($49/month), 9 months is $441 ($49/month), and a 12-month subscription is $588 ($49/month). These are slightly more expensive than some competing companies, but if you take into account the unique nature of the cookie origins and flavors you get each month, it makes sense. Luckily there is always free shipping (unless you live in Alaska or Hawaii, in which case subscriptions aren't available).

Final sales

All items are final sale from Goldbelly. If an item arrives damaged or spoiled, you can reach out to their customer support team within 14 days and work out a solution together. Otherwise, you can't get your money back for simply not liking that month's flavor of cookies.

Positive customer reviews

Goldbelly only has a "B" rating from the Better Business Bureau. This is due to the high amount of customer complaints filed against the business. Some of them included issues with orders arriving late, receiving the wrong items, difficulty reaching customer service and more. This was initially really concerning to us, but then we found over 3,800 positive reviews from customers elsewhere who make it sound like the products from Goldbelly are the best they've ever had. Packaging seems to help maintain freshness, customer service seems kind and sociable, and everything is high quality. The praise Goldbelly receives far outweighs the complaints.

Exciting online store

Goldbelly has been featured by CNN, CNBC, The Washington Post, Bloomberg, Fast Company, and Zagat for their success and impressive growth. The idea of connecting beloved restaurants and other eateries in the United States to their non-local customers is amazing. Whether you're wanting to try out their monthly cookie club or just search out some delicious food you can't find nearby, Goldbelly is a unique and fun place to buy from online.