The Credit Pros Review

Thursday, June 24th

2021 Credit Repair Company Reviews

The Credit Pros

• Cost: Enrollment fees of $179/$279 (individual/couple) and monthly fees of $99/$159 (individual/couple)
• Pay-for-Results plan with enrollment fees of $379/$579 (individual/couple) and per-deletion fees of $100-$150

The Credit Pros advertise themselves as "a financial technology firm dedicated to improving the lives of [their] clients". They do this through helping them remove inaccurate, unverified, and/or erroneous information from their credit history and by offering education to help prevent similar mistakes going forward.

Introductory action plan

If you'd like to get a feel for what to expect from The Credit Pros, you can get a free credit score and summary, along with an action plan, by entering your name, number, and email address. You'll then be contacted for your free initial consultation. We found some customers who described that experience as frustrating, with representatives who spoke too fast and didn't take the time to answer questions - but since it's free, there's no risk for you to give it a try for yourself.

Expensive services

Their services are definitely not free - and are actually some of the highest in the industry. Here's what you should expect, depending on which plan you choose:

• Monthly enrollment: initial fees of $179 for an individual or $279 for a couple, plus monthly fees of $99 or $159, respectively
• Pay For Results enrollment: initial fees of $379/individual or $529/couple, then fees of $100 for each confirmed deletion per bureau or $150 for deletions from public records

1-on-1 consultations

All plans include 1-on-1 consultations with a certified FICO professional, unlimited disputes, letters to creditors, and pulling your credit report. You should expect it to take up to 60 days to receive your credit report - which also means that you may not see any changes to your credit history for the first two months that you're a client. Keep that in mind as you decide whether you want to be a per-month or pay-as-you-go customer

Good reputation

The Credit Pros have some indicators of a good reputation: an "A+" rating as an accredited business with the BBB, along with some positive customer comments. We also like that they offer a solid satisfaction/refund policy: you can cancel your service at any time, and you can get a full refund if they don't force the removal of any errors on your credit history within the first 90 days of your service.

Keeping current

The Credit Pros also have a very current website. Unlike some of our lower-ranked credit repair services, this provider keeps their blog updated with helpful information and articles, which means that they stay aware of current trends in consumer credit, changes to the law, and so forth.

Mixed customer reviews

On the other hand, we found that their client reviews were not all positive. You pay a lot for this service, so you expect to have measurable results and competent customer service, but many of the complaints we found said that the attention received after signing on the dotted line was very different from the sales pitch beforehand. Company reps seemed to respond almost exclusively to compliments online, but we didn't see the same attention given to address problems or complaints.

The Credit Pros are more trustworthy than some credit repair services that you may consider, but their high fees and mixed reviews may lead you to choose another provider.