Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

GoToSea vs Orbitz

Friday, December 6th

2024 Cruise Vacation Site Reviews

GoToSea Review 4.5 Star Rating

GoToSea

4.5 Star Rating
  • Total savings of $6 on example cruise case
  • No booking fees or cancellation fees
  • Access to over 15 cruise lines with nearly 30,000 sailings
  • Expert Cruise Travel Advisors available for support
  • Clean, modern website interface with easy filtering options
  • Ability to save favorites for later comparison
  • Responsive live chat support with helpful agents
  • 10% off shore excursions through third-party companies, onboard credits, and other bonuses may apply
  • Special extras offered for repeat guests

GoToSea is a travel agency offering bookings with over 15 cruise lines without agency fees and provides onboard credit perks with expert advisors. You can browse nearly 30,000 sailings through their modern website interface, which features easy filtering options and the ability to save favorites for comparison. While their deals might only save you a few dollars compared to booking direct, they offer additional perks like 10% off shore excursions. The advertised bonuses require careful review of the fine print, as some perks come with additional fees. Their website lacks transparency about how deals work, though their responsive live chat support can clarify policies. Following cruise line policies for cancellations and price matching, GoToSea doesn't charge additional fees but also doesn't offer a loyalty program or payment plans. Despite limited verifiable customer reviews, GoToSea's straightforward customer service and competitive offerings earn them a very high rating.

Orbitz Review 2 Star Rating

Orbitz

2 Star Rating
  • Prices started at $527 for a 4-night Caribbean cruise, with potential savings of $81 compared to direct booking
  • Large inventory with 51,000+ sailings from 25 cruise lines
  • Operating since 2001 as part of the Expedia family
  • Comprehensive search filters including cruise line, ship, and special deals
  • Agency Specials include onboard credits, shore excursion credits, drink packages, discounts on additional guests, and pre-paid gratuities

You'll want to steer clear of Orbitz for booking cruises, despite their large selection of over 51,000 sailings from 25 cruise lines. While you might save a small amount through their Agency Specials and onboard perks, their "C-” rating from the Better Business Bureau and poor customer service make them a risky choice. Their website lacks helpful features like curated collections, and they're not transparent about their fees and policies, making it safer to book directly through cruise lines or use a more reputable travel agency.

What is the Best Website for Booking a Cruise?

Cruise vacations are an experience like no other, combining relaxation, adventure, and a variety of destinations - all while unpacking your bags just once. Whether you're a first-time cruiser looking for a family-friendly getaway or an experienced traveler searching for a luxury experience, online cruise vacation booking sites can help you find the perfect match. These platforms solve common problems, such as comparing different cruise lines, finding the best deals, or narrowing down your options based on specific needs like budget, amenities, or destination.

Some booking sites offer sailings from dozens of cruise lines, from mainstream ones like Carnival and Royal Caribbean to more specialized luxury brands like Seabourn or Oceania. The more options available, the easier it is to find the perfect cruise for your preferences.

The Best Cruise Vacation Sites Compare Cruise Vacation Sites Compare Cruise Vacation Site Reviews What are the best Cruise Vacation Sites Best Cruise Vacation Site Reviews

Cruise Vacation Site FAQ

While people joke that cruises are only for the "newly-wed and nearly dead”, there are lots of loyal cruisers across all ages. People love the opportunity to see several different destinations during one trip (with the convenience of having all of your belongings safely kept in your stateroom, no need to change hotels), to try world-class cuisine, or even to have the kids happily entertained by cruise staff while the adults relax, gamble, or go to performances.
Each company has its own personality: some lines pride themselves on being family-friendly, while others actually prohibit guests under the age of 18 or 21! Are you looking for a "party boat” with plenty of drinks and dancing, a more formal atmosphere with tuxedos and ball gowns for dinner, or something in between? Do some research online and with people you know who have cruised before: you'll get plenty of input to help you choose a cruise you'll love.
Yes and no. It's possible to get a great deal on a cruise in the off-season (in the US, that's usually May and September/October): you could have an amazing vacation for under $100/night per person. On the other hand, if you've always dreamed of sailing at Christmas or you're only available during spring break, expect to pay premium prices. The type of stateroom you select will also affect the price: an interior stateroom will be the most economical, while an ocean view, veranda, or concierge-level stateroom will increase your fare. Also, many cruise lines give you a discount for the third and fourth guests within a single cabin.
Most cruise lines only allow reservations about 18 months in advance. If you're able to book that early, that's likely when you'll get the lowest possible fares. However, if you've got some flexibility, you can often find good deals on last-minute cruises too (e.g. anywhere from two weeks to two months before sailing): as people cancel, the cruise lines want to fill those spots up, even at a discount. Whether you're booking well in advance or close to your sailing date, it's always wise to get a travel insurance policy because you may not get your money back if you cancel.
Not exactly. Each cruise line varies with respect to what's included and what's not. For example, one family-favorite cruise line has a complimentary soda station that's open 24 hours, while another line popular among college kids and bargain hunters only offers lemonade, coffee and tea. You'll never be lacking opportunities to eat, but many cruise ships have premium restaurants that are reservation-only and come with an extra cost. Alcoholic beverages, spa services, and off-ship experiences are almost never included in the cruise fare. And, don't forget the gratuities!
Shore excursions are organized activities you can participate in during your ports of call. These include active adventures like snorkeling or hiking to ancient ruins, food experiences like wine tasting or chocolate tours, and so much more. You can book shore excursions directly through your cruise line or through a third-party company; just make sure that you're guaranteed to be returned to your ship on time if you go with an outside provider!
Not necessarily. On the largest cruise ships - the kinds that carry thousands of passengers - you might not even realize that you're moving! If you're prone to motion sickness, however, you may want to bring an over-the-counter motion sickness medication or consider alternative remedies like acupressure bands or ginger capsules.
Are you sure you want to? If you need to stay on top of world events, most ships give you access to cable news networks, The Weather Channel, and several other stations on the TV in your stateroom. You can make calls using the ship's phones, though it's usually around $3/minute. Your cruise line probably has options for internet access as well. And, you can often find free Wifi access in your ports of call; lots of cruisers use their stops to quickly check emails and let people back home know that all is well.
Compare the Best Reviews

Continued from above...

Some sites focus only on cruise bookings and offer specialized knowledge, perks like onboard credits and included gratuities, and great customer service. Other cruise vacation sites may seem to have lower prices but charge booking and cancellation fees and offer less specialized help. General travel agency sites may include cruise bookings as part of their services, but they may offer fewer perks and don't handle cruise-specific concerns as well as the specialists can.

Some cruise booking services charge booking fees, cancellation fees, or both - sometimes in addition to the cruise line's fees. Look for a booking site that is transparent about their cancellation, refund, and booking policies - and in writing.

When you shop for cruises online, there are several important factors to consider before making a booking. Here's a quick overview to help you navigate your options:

  • Pricing and deals. Prices for cruises can vary greatly depending on the time of year, the cruise line, and the type of cabin you choose. If price is your greatest concern, you'll want to go with a site that offers special offers, discounts, and/or price-match guarantees.
  • Search filters and customization. A good cruise booking site will allow you to filter your search based on destination, cruise length, amenities, specific dates, or even ship. You should be able to save your top candidates to a list of favorites for easy reference.
  • Customer reviews and ratings. User reviews can give you a window into any loopholes the cruise booking site might be trying to take advantage of. After all, you want a deal, and the booking site wants to make as much money as possible.
  • Customer service and support. Booking a cruise can be a complex process, and responsive customer support can make all the difference if you have any issues with your booking or need assistance planning your trip. Choose a site with a reputation for excellent customer service, including 24/7 support and easy-to-reach agents.

Top Consumer Reviews has evaluated and ranked the best cruise vacation booking sites available. We hope this review helps you find the best service for your cruise adventure. Bon voyage!

The Best Reviews of Cruise Vacation Sites