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Cruises Only Review

Thursday, January 23rd

2025 Cruise Vacation Site Reviews

Cruises Only Review 3.5 Star Rating

Cruises Only

3.5 Star Rating
  • Priced the same as direct booking in our example case
  • Over 11,000 cruise options available to browse
  • Curated collections like "wallet-friendly" and "last-minute" cruises
  • Comprehensive filter system for cruise search
  • 110% Best Price Guarantee program
  • LeisureCare insurance options available
  • Customer Loyalty Club membership
  • Bonus offerings include onboard credits up to $3,000
  • Additional perks like drinks packages, WiFi, gratuities, and room upgrades
  • "A+” BBB rating through parent company World Travel Holdings

Cruises Only is one of a few subsidiaries of World Travel Holdings in this review. They've been in business for nearly 30 years, and at the time of our review, listed over 11,000 cruises.

Easy to browse

When we visited Cruises Only, they listed about 11,300 individual sailings. If the prospect of sifting through these for a good deal feels overwhelming, you'll be glad to know that you can browse their curated categories, like "wallet-friendly cruises” and "last-minute cruises” at the bottom of the landing page. Otherwise, you can dive right in by clicking "View Cruises” under the search bar, then toggle on the filters applicable to the affordable vacation of your dreams.

The same extras as their sibling companies

Like World Travel Holding's other subsidiary travel agencies, Cruises Only offers optional LeisureCare insurance, a Customer Loyalty Club, and a 110% Best Price Guarantee. They offer bonuses like $25 to $3,000 in onboard credits or prepaid Visa cards, drinks and WiFi packages, included gratuities, and free stateroom upgrades. Sadly, if you're after one of these in particular, there's no way to filter for the sailings they apply to.

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Fees for booking and canceling

Cruises Only charges a nonrefundable booking fee of $24.99. There's also a $100 fee for cancellations. If you'd rather rebook a cruise for a different date, though, you get to keep the $100. If unexpected fees would break your bank, you should make sure to read the cancellation and refund policies of the cruise line you're sailing with, as they may enforce additional charges or refuse refunds within a certain timeframe.

Not necessarily cheaper - double-check the cruise line's site

We searched Cruises Only and selected a 3-night cruise aboard the MSC Divina with ports of call in Nassau and MSC Cruises' private island, Ocean Cay Marine Reserve. Cruises Only listed sailings starting at $198 for an interior stateroom (per person for a stateroom occupied by 2 adults), including an offer of $50 to be spent on board. When we visited MSC's website, they had hidden the price of their interior staterooms - to get it, you have to call them and risk being railroaded into a purchase you're not sure you want to make. Cruises Only gets points for being upfront about prices, but they may not necessarily be cheaper: both Cruises Only and MSC listed an ocean view stateroom for $268.

Performs about the same as WTH's other subsidiaries

Cruises Only has an "A+” with the Better Business Bureau, but their listing is linked to their parent company, so it becomes impossible to discern whether this subsidiary is rated better than its siblings by their customers. Cruises Only also has no Trustpilot page. We were able to turn up their Google Reviews listing where they have 6,000 reviews and a near-perfect 4.9-star average - but hold your horses: the majority of these deal with the booking process, not the customer's overall satisfaction with Cruises Only's fulfillment of their other duties as a travel agency. When looking at the 1% of reviews that were left with 1-star ratings, we encountered complaints about bonuses never materializing and misleading prices. You'll find the same problems with any of World Travel Holdings' subsidiary cruise booking sites.

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Has the best reviews of its sibling companies; otherwise similar

When you compare Cruises Only to its sibling companies under World Travel Holdings, you'll find they're nearly identical in most aspects. All offer around 11,000 cruise options, charge the same fees ($24.99 for booking, $100 for cancellation), and advertise similar bonuses like $50 to $3,000 in onboard credits. The main difference lies in their customer feedback: Cruises Only has a 4.9-star Google rating average (mostly for booking experiences), the highest of its siblings. However, all these companies face similar complaints about undelivered bonuses and misleading prices, which suggests that their shared ownership results in shared shortcomings.

Doesn't stand out

While you'll find slightly more reliable bonus delivery and clearer pricing structures with World Travel Holdings companies compared to the larger corporate travel booking sites in our review, the differences are minimal. When measured against our top-rated independent cruise specialists, Cruises Only seems riskier and less personal. We'd recommend you check out one of our higher-rated choices first, but wouldn't totally write Cruises Only off if you find a really good deal.

What is the Best Website for Booking a Cruise?

Cruise vacations are an experience like no other, combining relaxation, adventure, and a variety of destinations - all while unpacking your bags just once. Whether you're a first-time cruiser looking for a family-friendly getaway or an experienced traveler searching for a luxury experience, online cruise vacation booking sites can help you find the perfect match. These platforms solve common problems, such as comparing different cruise lines, finding the best deals, or narrowing down your options based on specific needs like budget, amenities, or destination.

Some booking sites offer sailings from dozens of cruise lines, from mainstream ones like Carnival and Royal Caribbean to more specialized luxury brands like Seabourn or Oceania. The more options available, the easier it is to find the perfect cruise for your preferences.

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Cruise Vacation Site FAQ

While people joke that cruises are only for the "newly-wed and nearly dead”, there are lots of loyal cruisers across all ages. People love the opportunity to see several different destinations during one trip (with the convenience of having all of your belongings safely kept in your stateroom, no need to change hotels), to try world-class cuisine, or even to have the kids happily entertained by cruise staff while the adults relax, gamble, or go to performances.
Each company has its own personality: some lines pride themselves on being family-friendly, while others actually prohibit guests under the age of 18 or 21! Are you looking for a "party boat” with plenty of drinks and dancing, a more formal atmosphere with tuxedos and ball gowns for dinner, or something in between? Do some research online and with people you know who have cruised before: you'll get plenty of input to help you choose a cruise you'll love.
Yes and no. It's possible to get a great deal on a cruise in the off-season (in the US, that's usually May and September/October): you could have an amazing vacation for under $100/night per person. On the other hand, if you've always dreamed of sailing at Christmas or you're only available during spring break, expect to pay premium prices. The type of stateroom you select will also affect the price: an interior stateroom will be the most economical, while an ocean view, veranda, or concierge-level stateroom will increase your fare. Also, many cruise lines give you a discount for the third and fourth guests within a single cabin.
Most cruise lines only allow reservations about 18 months in advance. If you're able to book that early, that's likely when you'll get the lowest possible fares. However, if you've got some flexibility, you can often find good deals on last-minute cruises too (e.g. anywhere from two weeks to two months before sailing): as people cancel, the cruise lines want to fill those spots up, even at a discount. Whether you're booking well in advance or close to your sailing date, it's always wise to get a travel insurance policy because you may not get your money back if you cancel.
Not exactly. Each cruise line varies with respect to what's included and what's not. For example, one family-favorite cruise line has a complimentary soda station that's open 24 hours, while another line popular among college kids and bargain hunters only offers lemonade, coffee and tea. You'll never be lacking opportunities to eat, but many cruise ships have premium restaurants that are reservation-only and come with an extra cost. Alcoholic beverages, spa services, and off-ship experiences are almost never included in the cruise fare. And, don't forget the gratuities!
Shore excursions are organized activities you can participate in during your ports of call. These include active adventures like snorkeling or hiking to ancient ruins, food experiences like wine tasting or chocolate tours, and so much more. You can book shore excursions directly through your cruise line or through a third-party company; just make sure that you're guaranteed to be returned to your ship on time if you go with an outside provider!
Not necessarily. On the largest cruise ships - the kinds that carry thousands of passengers - you might not even realize that you're moving! If you're prone to motion sickness, however, you may want to bring an over-the-counter motion sickness medication or consider alternative remedies like acupressure bands or ginger capsules.
Are you sure you want to? If you need to stay on top of world events, most ships give you access to cable news networks, The Weather Channel, and several other stations on the TV in your stateroom. You can make calls using the ship's phones, though it's usually around $3/minute. Your cruise line probably has options for internet access as well. And, you can often find free Wifi access in your ports of call; lots of cruisers use their stops to quickly check emails and let people back home know that all is well.
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Continued from above...

Some sites focus only on cruise bookings and offer specialized knowledge, perks like onboard credits and included gratuities, and great customer service. Other cruise vacation sites may seem to have lower prices but charge booking and cancellation fees and offer less specialized help. General travel agency sites may include cruise bookings as part of their services, but they may offer fewer perks and don't handle cruise-specific concerns as well as the specialists can.

Some cruise booking services charge booking fees, cancellation fees, or both - sometimes in addition to the cruise line's fees. Look for a booking site that is transparent about their cancellation, refund, and booking policies - and in writing.

When you shop for cruises online, there are several important factors to consider before making a booking. Here's a quick overview to help you navigate your options:

  • Pricing and deals. Prices for cruises can vary greatly depending on the time of year, the cruise line, and the type of cabin you choose. If price is your greatest concern, you'll want to go with a site that offers special offers, discounts, and/or price-match guarantees.
  • Search filters and customization. A good cruise booking site will allow you to filter your search based on destination, cruise length, amenities, specific dates, or even ship. You should be able to save your top candidates to a list of favorites for easy reference.
  • Customer reviews and ratings. User reviews can give you a window into any loopholes the cruise booking site might be trying to take advantage of. After all, you want a deal, and the booking site wants to make as much money as possible.
  • Customer service and support. Booking a cruise can be a complex process, and responsive customer support can make all the difference if you have any issues with your booking or need assistance planning your trip. Choose a site with a reputation for excellent customer service, including 24/7 support and easy-to-reach agents.

Top Consumer Reviews has evaluated and ranked the best cruise vacation booking sites available. We hope this review helps you find the best service for your cruise adventure. Bon voyage!

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