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Thursday, January 23rd
Cruises Only is one of a few subsidiaries of World Travel Holdings in this review. They've been in business for nearly 30 years, and at the time of our review, listed over 11,000 cruises.
Easy to browse
When we visited Cruises Only, they listed about 11,300 individual sailings. If the prospect of sifting through these for a good deal feels overwhelming, you'll be glad to know that you can browse their curated categories, like "wallet-friendly cruises” and "last-minute cruises” at the bottom of the landing page. Otherwise, you can dive right in by clicking "View Cruises” under the search bar, then toggle on the filters applicable to the affordable vacation of your dreams.
The same extras as their sibling companies
Like World Travel Holding's other subsidiary travel agencies, Cruises Only offers optional LeisureCare insurance, a Customer Loyalty Club, and a 110% Best Price Guarantee. They offer bonuses like $25 to $3,000 in onboard credits or prepaid Visa cards, drinks and WiFi packages, included gratuities, and free stateroom upgrades. Sadly, if you're after one of these in particular, there's no way to filter for the sailings they apply to.
Fees for booking and canceling
Cruises Only charges a nonrefundable booking fee of $24.99. There's also a $100 fee for cancellations. If you'd rather rebook a cruise for a different date, though, you get to keep the $100. If unexpected fees would break your bank, you should make sure to read the cancellation and refund policies of the cruise line you're sailing with, as they may enforce additional charges or refuse refunds within a certain timeframe.
Not necessarily cheaper - double-check the cruise line's site
We searched Cruises Only and selected a 3-night cruise aboard the MSC Divina with ports of call in Nassau and MSC Cruises' private island, Ocean Cay Marine Reserve. Cruises Only listed sailings starting at $198 for an interior stateroom (per person for a stateroom occupied by 2 adults), including an offer of $50 to be spent on board. When we visited MSC's website, they had hidden the price of their interior staterooms - to get it, you have to call them and risk being railroaded into a purchase you're not sure you want to make. Cruises Only gets points for being upfront about prices, but they may not necessarily be cheaper: both Cruises Only and MSC listed an ocean view stateroom for $268.
Performs about the same as WTH's other subsidiaries
Cruises Only has an "A+” with the Better Business Bureau, but their listing is linked to their parent company, so it becomes impossible to discern whether this subsidiary is rated better than its siblings by their customers. Cruises Only also has no Trustpilot page. We were able to turn up their Google Reviews listing where they have 6,000 reviews and a near-perfect 4.9-star average - but hold your horses: the majority of these deal with the booking process, not the customer's overall satisfaction with Cruises Only's fulfillment of their other duties as a travel agency. When looking at the 1% of reviews that were left with 1-star ratings, we encountered complaints about bonuses never materializing and misleading prices. You'll find the same problems with any of World Travel Holdings' subsidiary cruise booking sites.
Has the best reviews of its sibling companies; otherwise similar
When you compare Cruises Only to its sibling companies under World Travel Holdings, you'll find they're nearly identical in most aspects. All offer around 11,000 cruise options, charge the same fees ($24.99 for booking, $100 for cancellation), and advertise similar bonuses like $50 to $3,000 in onboard credits. The main difference lies in their customer feedback: Cruises Only has a 4.9-star Google rating average (mostly for booking experiences), the highest of its siblings. However, all these companies face similar complaints about undelivered bonuses and misleading prices, which suggests that their shared ownership results in shared shortcomings.
Doesn't stand out
While you'll find slightly more reliable bonus delivery and clearer pricing structures with World Travel Holdings companies compared to the larger corporate travel booking sites in our review, the differences are minimal. When measured against our top-rated independent cruise specialists, Cruises Only seems riskier and less personal. We'd recommend you check out one of our higher-rated choices first, but wouldn't totally write Cruises Only off if you find a really good deal.
Cruise vacations are an experience like no other, combining relaxation, adventure, and a variety of destinations - all while unpacking your bags just once. Whether you're a first-time cruiser looking for a family-friendly getaway or an experienced traveler searching for a luxury experience, online cruise vacation booking sites can help you find the perfect match. These platforms solve common problems, such as comparing different cruise lines, finding the best deals, or narrowing down your options based on specific needs like budget, amenities, or destination.
Some booking sites offer sailings from dozens of cruise lines, from mainstream ones like Carnival and Royal Caribbean to more specialized luxury brands like Seabourn or Oceania. The more options available, the easier it is to find the perfect cruise for your preferences.
Some sites focus only on cruise bookings and offer specialized knowledge, perks like onboard credits and included gratuities, and great customer service. Other cruise vacation sites may seem to have lower prices but charge booking and cancellation fees and offer less specialized help. General travel agency sites may include cruise bookings as part of their services, but they may offer fewer perks and don't handle cruise-specific concerns as well as the specialists can.
Some cruise booking services charge booking fees, cancellation fees, or both - sometimes in addition to the cruise line's fees. Look for a booking site that is transparent about their cancellation, refund, and booking policies - and in writing.
When you shop for cruises online, there are several important factors to consider before making a booking. Here's a quick overview to help you navigate your options:
Top Consumer Reviews has evaluated and ranked the best cruise vacation booking sites available. We hope this review helps you find the best service for your cruise adventure. Bon voyage!
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