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Harry & David Review

Monday, February 10th

2025 Cupcake Delivery Reviews

Harry & David Review 3 Star Rating

Harry & David

3 Star Rating
  • Pricing at $5.95 to $59.90 per shipment
  • 18 packages to choose from
  • Around 13 flavors
  • Full-size, jumbo, and mini
  • 6-12pc packs
  • Shipping costs around $19
  • Refund or reship satisfaction guarantee
  • "A+” rating from the BBB

Harry & David stands out as one of the oldest bake shops in our review, with a history dating back to 1934. Over the years, it has become a well-known destination for gourmet gifts. The selection of giftable treats at Harry & David includes sweet treats, fine wines, beautiful flowers, and baked goods (including cupcakes). This is a great one-stop shop for gifting, though it can be a costly option for not a lot of flavor.

Website could use an update

Harry & David offers a wide range of treats, and it can be a little overwhelming when you first land on the home page. To find cupcakes, head straight to the "Bakery” section on the top navigation bar. There you'll find the sub-category "Cheesecakes, Cakes, and Pies” which will guide you to cupcakes. From here, you can browse beautifully-photographed cupcakes with fun and colorful decorations. Each listing shows you the flavor, package type, and availability status. When you select a specific item to order, you'll get a short description of the flavor (or flavors) included in the shipment, texture details, and what kinds of frosting are used. However, there are no details for allergens on Harry & David, and some of the details are outdated. For example, on the Unicorn White Chocolate Dipped Cupcakes, the details list this as part of the 2022 Pride Collection (with details relating to sales in the year 2022). This hasn't been updated over the years, and it is unclear if the donation of 20% to LGBTQ+ organizations is still in effect.

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18 packages and 13+ flavors to choose from

There are 18 packs of cupcakes to try at Harry & David. Many of these are standard vanilla or chocolate with buttercream with a variety of different decorations. There are some unique flavors like the Chocolate Lover's Mini Cupcakes which include:

  • Chocolate S'More
  • Chocolate Chocolate Buttercream Sprinkle Cone
  • Chocolate Cookie
  • Chocolate Crumb
  • Chocolate Peanut Butter
  • German Chocolate
  • Mint Chocolate
  • Chocolate Caramel
  • Chocolate Curl
  • Chocolate Drizzle
  • Salted Cupcake

There are over 13 different flavors we've seen in different packages. You'll receive between 6 and 12 total cupcakes depending on which package you buy.

Pricing from $32 to $109.99

The prices at Harry & David range from $32 to $109.99 for the cupcake packages. The least costly are the DIY Baking Kits which send you the materials to make your own cupcakes for $32. The lowest cost pre-made cupcake package is $39.99 which is the Buttercream-Frosted Assorted Cupcakes (6pc). The most expensive package is the Cheryl's Cookies and Cupcakes, Gourmet Drizzled Strawberries, and Wine pack that includes a variety of treats in one purchase. The most costly package that is just cupcakes is the Little Whisk Happy Birthday Jumbo Filled Cupcakes for $54.99.

Shipping around $19

The shipping for Harry & David is reasonable, but the final price will depend on your location. For our local area, shipping was estimated at $18.98. This price is competitive, but a little high, and can take your order of cupcakes from just over $30 to $50+. While this isn't the most costly we've seen in our reviews, we didn't see any opportunities for free shipping unless you opt for the Celebrations Passport at $19.99/year (and even then, not all cupcakes may be eligible for free standard shipping).

Refund or reship guarantee

Harry & David provides a satisfaction guarantee, promising that you (or anyone you send a gift to) will be pleased with your order. The guarantee policy states that if there is an issue with the order for any reason, Harry & David will address it by either sending you a replacement right away or providing a full refund.

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Customer service complaints on most reviews

Harry & David has an impressive "A+” rating with the Better Business Bureau, but ultimately the company's reputation is mixed. On Trustpilot, the company has a concerning average of just 1.2 stars. Customers complain regularly about delayed deliveries, irresponsible customer service, and support calls that lead to zero resolution in some cases. While the reviews about flavor seem to be positive, if Harry & David wants to stay competitive, it will need to make significant changes in its approach to customer service.

An average choice, but worth it for chocolate fans

At Harry & David, cupcake flavors are great, the prices are reasonable, and the shipping doesn't break the bank. This one-stop shop should be a top competitor. However, due to the negative reviews with a 1.2-star average on Trustpilot, Harry & David doesn't quite make it past a "just okay” rating as a cupcake delivery service. While it may still be worth your time to try the flavors (especially if you're a chocolate fan), for now, Harry & David earns a middle-tier score in our review due to concerns about customer service.

Where is the Best Place to Order Cupcakes Online?

Whether you're thinking of throwing a birthday bash, looking for a way to make your wedding more unique, or looking for a sweet treat to satisfy you any time of the year, cupcakes are a great way to go. Cupcakes are the best of both worlds: all the care and love and sweetness of cake but in a personal-size commitment.

If you're looking for something that stands out from the pack (not your average grocery store cupcakes or something you have to make from a mix), your options used to be limited to local bakeries you could find in your area. Today, however, many modern bakeries offer delivery services online, so you can get cupcakes shipped from anywhere in the world right to your door.

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Cupcake Delivery FAQ

Cupcake delivery services allow you to order freshly baked treats and have them shipped to your home (or someone else's). You start by selecting your cupcakes and your delivery preferences (whether you want to ship now or schedule ahead). After that cupcakes are baked fresh just for your order, packed carefully in either a refrigerated or frozen package, and sent on their way.
Yes! Most bakeries package their cupcakes in airtight containers to keep the cupcakes fresh during transit. They'll also include cooling packs or flash freeze cupcakes if transit is going to take more than a day. Make sure you follow any included storage instructions to keep your cupcakes fresh after delivery.
Pricing varies depending on the bakery and the type of cupcakes you order, but you can typically expect to pay between $45 to $100+ for a dozen cupcakes (after shipping and tax). Custom designs or gourmet flavors may cost a bit more, and so might dietary alternatives like gluten-free or vegan cupcakes. Always check for promotions or deals, since some bakeries offer discounts for first-time customers or large orders.
If you can imagine it, someone probably bakes it. Depending on the bakery you choose, you'll find a variety of flavors from classic vanilla and chocolate to fun flavors like whiskey. Some bakeries also offer themed cupcakes for holidays or special occasions. Ordering online can increase your access to flavors you may not have found otherwise.
It depends on the service, but many bakeries will only ship on 2-day shipping timeframes. So, you want to plan at least 48 hours in advance. Some services will allow you to select a date up to 60 days ahead of time, so if you have a birthday or holiday coming up that needs a batch of cupcakes, you can get that locked in.
Most services send your cupcakes in secure boxes designed to keep them upright and protected during shipping. There are some unique approaches, like jarred cupcakes, that package the cupcakes individually. The goal is to ensure maximum freshness and zero damage to that beautiful buttercream on top.
The best cupcake delivery services have policies to address damaged deliveries. If your cupcakes arrive squished or the frosting has been knocked off, contact customer service right away with photos of the damage. Most companies will replace your order or provide a refund to make things right.
For sure! Sending cupcakes as a gift is a sweet and thoughtful idea. Most services make it simple to send cupcakes to a loved one, and many include things like personalized notes or gift wrapping to make the experience extra special. Some sites even offer gifting extras like a teddy bear plushie to send with your gift order.
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Continued from above...

The cupcake got its start in 1796 when Amelia Simmons put a "cake to bake in cups” in her cookbook, and according to research, cupcakes are among the top two favorite treats in the US (tied with cake). Unsurprisingly, Valentine's Day is one of the top holidays where cupcakes are a fan-favorite treat to give to your special someone. With the rise of options for dietary restrictions too (like a new trend of gluten-free cupcakes), cupcakes are still one of the most popular sweets to date.

Shipping cupcakes may sound difficult - trust us, we know the struggle of just trying to get cupcakes home from the grocery store without ruining the frosting - but these bakeries have it down to a science. Most bakeries that send cupcakes have special packaging, tried-and-true shipping methods, and expedited shipping times so that the cupcakes you order online are exactly what you see when they get to your door.

And there are tons of flavors to choose from. Whether you want a chocolate cupcake that beats your home-made box mix, a professionally made carrot cupcake with cream cheese frosting, or unique flavors like tiramisu or funfetti, these bakeries offer a smorgasbord of flavors and designs to choose from. So, if you want to try every flavor out there, or hunt down a family favorite, choosing a bakery that offers delivery services is one of the best ways to expand your cupcake palate.

If you're ready to turn your home into a sweet-lover's dream, but don't know which bakery to choose, we've got you covered. Here are some factors that can help you get the best cupcakes online:

  • Cost. Cupcakes are a fun treat, but make sure you get your money's worth. Check if your chosen bakery offers bundles or deals to get as many cupcakes as you want without breaking the bank. Whether you want one, a half dozen, or enough cupcakes to feed your wedding guests, make sure the cost matches the quality of the cake (and decorations). You'll also want to check on shipping to make sure you know your costs all the way to your door.
  • Variety. There are so many cupcakes out there that you'll want to try them all. Make sure you pick a bakery that has a solid variety so that whether you're shopping for a longtime favorite or a cupcake you've never tried before, you can get everything all in one place.
  • Dietary restrictions. If you're on a special diet, don't worry. Gluten-free cupcakes are all the rage. Style and flavor options depend on where you buy, so if you're looking for cupcakes that support your diet, double-check the menu for cupcakes that fit the bill.
  • Reputation. Always remember to check out your chosen bakery with trusted third-party review sites like Trustpilot or the Better Business Bureau. Other cupcake fans who left reviews can help you decide if a site is worth your time and money. Make sure you read up on where you can find the top-quality treats.

To help you find the best service to satisfy your cupcake cravings, Top Consumer Reviews has researched and ranked the top cupcake delivery services out there today. So, what are you waiting for? From classic favorites to creative creamy frosting, you're sure to discover your next cupcake delight. Bon appetit!

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  • Wicked Good Cupcakes
  • Maggie & Molly's Bakery
  • The Cupcake Collection
  • Bake Me a Wish!
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  • Magnolia Bakery
  • Williams Sonoma
  • Cookies By Design
Wicked Good Cupcakes vs Maggie & Molly's Bakery Wicked Good Cupcakes vs The Cupcake Collection Wicked Good Cupcakes vs Bake Me a Wish! Wicked Good Cupcakes vs Baked Cravings Wicked Good Cupcakes vs Harry & David Wicked Good Cupcakes vs Baked by Melissa Wicked Good Cupcakes vs Magnolia Bakery Wicked Good Cupcakes vs Williams Sonoma Wicked Good Cupcakes vs Cookies By Design Maggie & Molly's Bakery vs The Cupcake Collection Maggie & Molly's Bakery vs Bake Me a Wish! Maggie & Molly's Bakery vs Baked Cravings Maggie & Molly's Bakery vs Harry & David Maggie & Molly's Bakery vs Baked by Melissa Maggie & Molly's Bakery vs Magnolia Bakery Maggie & Molly's Bakery vs Williams Sonoma Maggie & Molly's Bakery vs Cookies By Design The Cupcake Collection vs Bake Me a Wish! The Cupcake Collection vs Baked Cravings The Cupcake Collection vs Harry & David The Cupcake Collection vs Baked by Melissa The Cupcake Collection vs Magnolia Bakery The Cupcake Collection vs Williams Sonoma The Cupcake Collection vs Cookies By Design Bake Me a Wish! vs Baked Cravings Bake Me a Wish! vs Harry & David Bake Me a Wish! vs Baked by Melissa Bake Me a Wish! vs Magnolia Bakery Bake Me a Wish! vs Williams Sonoma Bake Me a Wish! vs Cookies By Design Baked Cravings vs Harry & David Baked Cravings vs Baked by Melissa Baked Cravings vs Magnolia Bakery Baked Cravings vs Williams Sonoma Baked Cravings vs Cookies By Design Harry & David vs Baked by Melissa Harry & David vs Magnolia Bakery Harry & David vs Williams Sonoma Harry & David vs Cookies By Design Baked by Melissa vs Magnolia Bakery Baked by Melissa vs Williams Sonoma Baked by Melissa vs Cookies By Design Magnolia Bakery vs Williams Sonoma Magnolia Bakery vs Cookies By Design Williams Sonoma vs Cookies By Design
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