Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

Pottery Barn Review

Wednesday, October 20th

2021 Curtain Store Reviews

Pottery Barn Review 3 Star Rating

Pottery Barn

3 Star Rating
  • "A+" Better Business Bureau rating
  • Periodic discount codes
  • 30-day return policy

Pottery Barn is one of many companies owned by Williams Sonoma. Some well-known sister brands include West Elm, PBTeen, Rejuvenation, Mark and Graham, and other branches of Pottery Barn. Both Pottery Barn and Williams Sonoma have an "A+" rating from the Better Business Bureau. These stores supply a wide range of products under categories like bedding, rugs, lighting, windows, mirrors, office and storage, art, gifts, and more.

Smaller selection than competitors

The curtains at Pottery Barn give chic, airy, modern vibes. Most of the curtain options are neutral colors with minimal patterns, if any. There are about 200 different types of curtains to choose from. You can sort them by type (blackout, light filtering, or sheer), length, material, hanging type, hanging style, and color. Since you don't have tons of options to choose from, you could easily look through all of the options within a few minutes.

Known for being pricey

Most people would probably agree that the majority of products sold by Pottery Barn are overpriced. They've earned a reputation over the years for having stylish, high quality house decor and they've definitely adjusted their prices to fit that image. The curtains at Pottery Barn are sold as individual panels and the cheapest ones you can find are $33.99. The majority of window coverings are in the $100 - $250 range per panel which is quite a bit more expensive than you can find other places. Some of their curtain panels are priced as high as $2,220.

You'll usually pay for shipping

At the time of this review, Pottery Barn had a discount code listed on their website for free shipping if you spend over $99. Most of the time, delivery costs are determined based on how much you spend and it only gets more expensive with more products. For example, if you spend between $45 and $65, shipping is $11, if you spend between $65 and $90, shipping is $14, and so on.

Best Curtain Stores

30 days to return unwanted items

If you need to return your curtains to Pottery Barn after you've received them, you have 30 days to do so. You need to have the original receipt and request a return online in order to receive your UPS shipping label.

Unhappy customers

Unlike many other curtain retailers, Pottery Barn doesn't allow customers to leave reviews on products. When you're spending a lot of money, it helps to get feedback from others who have bought the same item, so it's disappointing that Pottery Barn doesn't offer that. Upon reading through customer reviews of Pottery Barn in general, it seems like many people are frustrated with their experience. Customer service can be very hard to deal with, shipping is extremely delayed, and some people say they never receive items they order and are stuck trying to get hundreds of dollars back. It seems like customer satisfaction has plummeted over the years and Pottery Barn has a lot of adjustments to make if they want to stay afloat.

Shop elsewhere

Since Pottery Barn has had issues with customer service and charges more than many other retailers for a smaller selection of curtains, there isn't a great reason to spend time shopping here. You're better off sticking with a higher-rated site that has more to offer for cheaper prices.

Where is the Best Place to Buy Curtains?

The main reasons people purchase curtains are to block sunlight coming through their windows and to add a level of privacy to their home. However, curtains also transform a space by adding color, patterns, and elegance. Even people who have blinds over their windows often add curtains for design purposes. Needless to say, curtains are found in nearly every home.

Some curtains are sheer and add brightness and class to a room, while other curtains are meant to block light completely. If you have a baby nursery or want to keep the light out of your bedroom in the morning, blackout curtains are the best choice. It's a good idea to go room-to-room in your home and measure the length and width of your windows to make sure you have a solid list of the sizes you need. Some curtains are floor-length and others fit the exact size of a window. The fun of buying curtains is that you can make a big difference in a room and customize them to look however you want!

The Best Curtain Stores Compare Curtain Stores Compare Curtain Store Reviews What are the best Curtain Stores Best Curtain Store Reviews

Curtain Store FAQ

A curtain is a piece of cloth used to block or obscure light from windows. It is a movable screen that also helps maintain privacy in a home. Not only are curtains used to manage the amount of light and transparency in a home, but they are also used as a decorative accent.
Some people prefer the look of curtains over blinds because they add color and texture to a room. They have a fancier look than blinds do. In addition, curtains are easier to open and close than blinds and much easier to keep clean. However, it's not uncommon to see windows with both blinds and curtains.
Curtains can be made of a variety of materials. When buying curtains, the material you choose will be based on both look and the amount of light you want them to block. Most commonly, curtains are made of linen, cotton, wool, nylon, and polyester. They come in all colors and levels of thickness.
When buying curtains online, first consider what room you're using them in and how much light you need them to block. Maybe a living room just needs a thin enough curtain to dim the lights and frost the windows, while a baby's room needs thick curtains to block out light completely. Next, choose the color you want based on other furniture and decor in the room. You'll need to measure the height and width of your windows to ensure you get the right length and have plenty of coverage.
Compared to blinds, curtains are one of the most affordable options for window treatments. Synthetic fabrics like nylon and polyester are the least expensive type of curtain. The cost will also depend on how large your windows are and how long you need the curtains to be. You could easily find curtains at about $20 per panel for an average sized window.
In addition to buying curtains, you'll need a curtain rod to hang them on. This is a long metal or plastic rod that is secured above the window to hold up the curtains. They are usually extendable, so you can make them slightly shorter or longer if needed. The size you buy will be based on the length of your window. Other than a curtain rod, you'll need a measuring tape, level, and some screws to get your curtains hung.
You can usually always return your curtains within 30-60 days depending on the company's return policy. However, if your curtains are custom-sized to fit your windows, it's possible that they will come with a restocking fee. You may not be able to get a full refund for your curtains, so make sure you measure right and are confident in your color choice!
When you order your curtains online, they'll come with instructions on how to wash them. It will depend on the material they are made of. Luckily, curtains are usually away from high-traffic areas, so they are more likely to get dusty than dirty. You could shake them out or spot wash them if necessary, but curtains are fairly low-maintenance.
Compare the Best Reviews

Continued from above...

Whether you're putting up curtains for the first time in a new home or ready to switch the old for new, buying curtains online is the way to go. Shopping in-store provides a very limited selection of styles, lengths, and types of curtains. Browsing online will allow you to compare prices, read reviews about quality, choose from thousands of styles, and make sure you find the perfect fit for your window space. You'll easily find curtains you love to beautify your home and have them delivered to your doorstep in a matter of days.

When deciding where to purchase curtains for your home, here are a few important things to consider:

  • Cost. Compare the cost of the style and size of curtains you like with other retailers. If you're purchasing lots of curtains for different rooms, the price will quickly add up, so you'll want to find the best deals possible.
  • Selection. Find a retailer that sells hundreds of patterns and colors that fit your taste. This way you'll be happy at the end of your buying experience knowing that you chose your favorite design! It's also important that the seller has curtains in a range of sizes to make sure you get the right fit.
  • Return Policy. If your curtains show up a slightly different color than you imagined or don't block the sun like you'd hoped, you'll want to send them back for a refund or exchange. Check to see if the seller allows you to get all your money back if you're unsatisfied with your purchase.

TopConsumerReviews.com has reviewed and ranked the best curtain stores available today. We hope these reviews help you find the perfect curtains for your home decor!

The Best Reviews of Curtain Stores