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EaseUS Review

Sunday, June 26th

2022 Data Recovery Product Reviews

EaseUS Review 3.5 Star Rating


3.5 Star Rating
  • Cost: Between Free to $499 depending on the plan type
  • Recover unlimited amounts of data, including thousands of file types
  • Preview files before they're recovered so you know what you're recovering
  • Recover data from a deleted, hidden, lost or RAW disk partition
  • Get free remote consultations from EaseUS specialists
  • Before a system fails or crashes, create a bootable USB for data recovery after the crash

EaseUS has 72 million users and 17 years of experience in data recovery for individuals and businesses. EaseUS offers a 30-day money back guarantee on data recovery services with free technical support. It is compatible with Windows, Mac, iOS, and Android operating systems, including as far back as Windows XP and Windows Server 2003 for legacy data recovery.

3 available consumer tiers of data recovery service

There are three main tiers of pricing for EaseUS: Free, Pro, and Pro+Bootable.

  • With the Free version, for $0.00, you get recovery of up to 2GB of data, preview before recovery, and recovery of data from deleted, hidden, lost, or RAW partitions.
  • With the Pro version, which costs $69.95/month, $99.95/year, or $149.95 for a lifetime, you get everything in the Free version, plus recovery of unlimited data, and remote help from EaseUS technical specialists in recovering your data.
  • With the Pro+Bootable version, which costs $99.90, you get everything in the Pro version plus creating a bootable USB for data recovery when the system fails to start or crashes.

Available plan for business users

A technician version, at between $299/year, $399/2 years, and $499 lifetime is also available which allows small- and medium-sized businesses and enterprises to distribute and run data recovery software at scale within their organization, with support from EaseUS specialists to help the company's help desk technicians doing the data recovery.

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Even trashed files can be recovered!

An additional capability is that EaseUS can recover and repair photos, documents, music and video files, even if they've been permanently deleted by emptying the "trash" on the file system or if the disk has been formatted.

Plenty of support on hand

The EaseUS website offers a full user guide, plus a number of self-help articles and videos to get you from start to finish with a data recovery operation. If you get stuck, you can contact their experts via phone, email, or live chat for assistance at no additional charge. However, there are different levels of support depending on the plan that you purchase.

Customer reviews are a mixed bag

Customer sentiment about EaseUS data recovery software is somewhat split. Those who like EaseUS appreciate its ease of use, support, and the time they saved using EaseUS vs. other solutions. We found more than 1800 people who gave EaseUS a 5-star rating. On the other hand, those who complained said they didn't like that they weren't able to fully redeem the 30-day warranty because of technical issues, support availability only during inconvenient hours, support representative incompetence, and unrecoverable files. Over 300 users gave this data recovery platform the lowest possible rating of 1 star.

Tentative recommendation

There's a lot to like about EaseUS, especially with millions of users and nearly two decades of experience with data recovery. But, there are enough concerns to temper our enthusiasm. We give this service our tentative recommendation, though we recommend that you consider the platforms with stronger customer feedback before deciding to use EaseUS for data recovery.

Where Can You Get the Best Data Recovery Service?

Data recovery is something we don't often think about until it's too late. Let's say you are working on a very important document when you step away for a moment. Suddenly, the cat jumps onto the desk and knocks your laptop on the floor. The computer will no longer turn on and you realized that procrastinating buying that backup drive wasn't a good move. Or, perhaps your spouse was a little overzealous in deleting old files and removed some precious photographs you had intended to organize later.

Maybe that fast new SSD drive failed a lot faster than the manufacturer promised it would. And, sometimes, a computer just will not start because of technical problems or software updates that went badly. Regardless of the scenario, without a backup or recovery plan, losing data can make you feel pretty hopeless.

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Data Recovery Product FAQ

Data recovery is a set of activities or processes that a human professional or automated software package performs on data storage devices to restore data that has been corrupted or deleted. The recovery is considered completed when the file or part of the file containing the data is restored to its original condition prior to the loss or corruption. Partial data recovery, enough to gain access to needed information, also qualifies as data recovery.
Data is lost when the storage media that contains the data is subjected to some kind of damaging event. For example, an electromechanical hard disk drive, which is somewhat akin to a phonograph player, can experience a "head crash" where the electronic "needle" that reads the state of magnetic particles touches the disk it's reading and scratches it. Solid state drives (SSDs), including "flash drives" , don't have the same problem, but can be corrupted by static electricity, excessive heat, or other physical stresses. And, of course, data can be corrupted by viruses, hackers, faulty software, and human error.
Data recovery is a bit like putting together a jigsaw puzzle under certain conditions. The storage media cannot be too damaged physically. Metadata or information about where the files were located still needs to exist somewhere on the media. And, the deleted or corrupted file cannot have been overwritten by new data. If those conditions exist, most data recovery engineers and software tools can read individual "bits" of data and reassemble them in the correct order that represents the original file they came from. In most cases of accidental deletion or logical file corruption, photo, video, and document file types can be quickly restored to their original state.
Physical damage to the storage device or media often causes failure. Hard disks can experience electronics failures due to excessive g-forces (being dropped or bumped), water damage, extreme temperatures, age, and electrical surges that damage sensitive components. SSD and USB drives can be crushed, damaged by moisture, overheated, or exposed to magnetic or electrical disturbances. Optical media can be scratched or cracked. In addition to physical damage, there is logical damage that sometimes occurs. With logical damage, the files are erased or fragmented when impacted by viruses, trojan horse programs, poorly-written software, or operating system bugs that corrupt data or cause it to be written incorrectly. Hackers can steal data and users can accidentally delete files. In worst case scenarios, the metadata required to reconstruct the files is permanently erased or damaged to a degree that data is unrecoverable.
The first thing to always do to prevent data loss is to keep at least two regular backups in several secure locations on different media. Be sure to keep all your passwords secure and security software updated to avoid hackers gaining access to your devices. Put your storage devices in places where they cannot be dropped or bumped, be subjected to temperature extremes, or be subject to theft or tampering by unauthorized individuals. Properly eject and power down electromechanical disks (hard disks) before removing or moving them. When copying, moving, renaming, or deleting files, always check what you're doing twice so that you're working with the correct files in the right or intended ways.
In many cases, a software recovery engineer and even some automated software tools for data recovery can operate on your storage device from a remote location. Several "cloud" services exist that can log into your computer, find the device, and attempt to restore data and files. This can be done with or without assistance from a technical support person. Be sure that you have adequate bandwidth, a stable connection, and that devices with batteries are plugged into power sources during the recovery process.
Prices for data recovery vary widely for three main reasons. Every recovery job is different. Making remote determinations about data recovery is not always accurate. And, companies don't like to provide recovery quotes that are too high or too low to avoid damaging their reputations. Software to recover data is complicated, so it's more expensive to program, publish, and maintain. That said, data recovery prices range from free to several thousand dollars depending on the job type and any technical complications involved. Job types range from accidental deletion (low cost) to logical failure (medium cost) to physical failure (high cost). Other things that add to the price are parts, labor time, facilities, and specialized equipment. If data is stolen by a hacker in a "ransomware" attack, the ransom the hacker will demand can be very high. And paying a ransom won't guarantee recovery of the data or that the hacker will delete their copy and not sell it.
Policies vary by provider. Some offer a 30-day free trial and 100% satisfaction guarantee, while others may not give you your money back under any circumstances. Be sure to read the terms and conditions of any data recovery service you're considering, so that there are no surprises.
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Continued from above...

However, with the right data recovery service, all is not lost! Just remember that not all data recovery software is the same. Before you purchase your next data recovery utility, you should consider a number of factors. These include:

  • Features. What data recovery features are included in the software? Will they meet all of your needs? How does the list of data recovery features compare to other similar products?
  • Flexibility. Is the data recovery software flexible and user-friendly? Do other customers report struggling to run the file recovery software?
  • Price. How does the data recovery software compare in price to other data recovery products?
  • Reputation. What have other users said about their experiences with the software? Does it get high marks from the average consumer as well as those who are more tech-savvy?

TopConsumerReviews.com has reviewed and ranked the best data recovery services available today. We hope you find this information helpful in restoring your valuable files the next time you encounter a data disaster.

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