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Sunday, February 16th
Mackenzie Limited got its start in 1988 as a mail-order provider of fine foods from the British Isles and Scotland. Its flagship product is Scottish Smoked Salmon, but you'll also find more than 400 other gourmet treats to choose from, like appetizers, breakfast options, and, of course, desserts.
Around 100 dessert choices
You'll have about 100 desserts to consider here, from cakes and pies to chocolate and cookies. It's a good idea to use the category dropdown if you have a specific type of treat in mind; otherwise, you'll spend a chunk of time browsing.
Highest-end desserts are samplers for $150
How about pricing? The most expensive option at the time of our review was Mackenzie Limited's Nordic Gingerbread Cookie Village for $389.95 (!). Fortunately, that's a big price jump up from the other high-end desserts here, which tend to be around $150 for a sampler - of best-sellers, Southern pies, or Chesapeake classics.
Affordable treats to consider
Plus, there's tons of sweets under $100 too. We were surprised to see Ted Lasso ice cream and some Halloween clearance items starting at $24.95, a peanut butter pie for under $30, and a Harry Potter chocolate set for under $40. As we mentioned, you may want to use the categories to make it a little easier to find what you have in mind; those include cakes, pies, cookies, ice cream, chocolate, individual treats, and thaw-and-serve options.
Delivery will cost you at least $18.95
Don't forget to factor in shipping costs when determining how much your dessert order will cost here. You'll be charged a minimum of $18.95 for standard, $27.90 for expedited, and $43.90 for overnight - and that's just if your order is $80 or less. Once your order reaches $250, you can expect the delivery cost to be 16% of your total.
No refunds on shipping, period
Another reason that matters is because Mackenzie Limited's satisfaction guarantee does not include a refund of shipping charges. While you can reach out to their customer service team if your dessert doesn't arrive in good condition and expect that they'll "discuss how [to] best resolve the issue”, that may or may not include a refund of your purchase price, minus delivery fees.
Reputation fails to impress
This dessert shop doesn't have a perfect reputation with the Better Business Bureau, where it only earns a "B” grade. That's from having 17 complaints in three years, plus a disappointing review average there of just 1.98 stars across 50+ ratings. It was only when we started poking into some of Mackenzie Limited's responses to complaints that we learned this truth: this is essentially a dessert dropshipper as part of Chesapeake Fine Food Group LLC. As one of their reps put it when giving a sorry-not-sorry to a customer complaint, "we do not have a brick and mortar establishment; items featured on our website and in our catalogs could be seen with other vendors and/or grocery outlets”.
Still has quite a few loyal repeat customers
Then again, Mackenzie Limited does have some loyal customers who return year after year to place orders here, especially for gift-giving. You'll see that in the product reviews: not every dessert has customer ratings, but some treats like the Molten Chocolate Cakes have impressive feedback (4.71 stars out of more than 200 reviews, for example). And, those shoppers don't seem to mind that there's no in-house bakery here: wherever the company is sourcing the desserts, it's all good to them.
Good as a backup dessert option
All things considered, Mackenzie Limited comes in a bit below average among the dessert retailers on our list. They come up short in terms of reputation and customer satisfaction, but we can't overlook the 35+ year history and the solid ratings for many of the treats that they sell. We'd still recommend looking at the higher-ranked sweet shops in our evaluation first, keeping Mackenzie Limited as a "maybe” if you don't find what you need somewhere else.
The rise of online bakeries and dessert shops has made it easier than ever to access gourmet sweets from the comfort of your home. Craving macarons from a Parisian-style patisserie or a slice of authentic New York cheesecake? Ordering online means you can enjoy these treats without booking a flight.
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Desserts are the sweet exclamation point to any meal. From decadent cakes and flaky pastries to rich puddings and creamy gelato, desserts have been delighting palates across cultures for centuries. Fast forward to today, and the world of desserts has expanded in ways our ancestors could never have imagined.
Their origins are as varied as their flavors, with ancient civilizations crafting sweets from honey, fruits, and nuts, while later innovations brought us sugar-based confections and baked goods. Whether served at grand feasts or enjoyed quietly at home at the end of a long day, desserts are often synonymous with celebration, comfort, and creativity. In many cultures, sweets are intertwined with traditions, marking holidays, family gatherings, and even daily rituals with a touch of delicious indulgence.
If you're imagining something delicious coming right to your doorstep, where should you order that dreamy dessert? There are a lot of online shops to consider, and they're not all the same. Here are a few things to keep in mind that might influence which online dessert shop you choose:
There are so many great options out there for ordering dessert online, and the treat-loving experts at Top Consumer Reviews have reviewed and ranked some of today's most popular sweet shops. Use our research to choose the right dessert company, whether you're buying something special for yourself or ordering something to "wow” everyone at the company's holiday potluck (we won't tell anyone that you didn't make it, we promise). Just don't forget to save us a piece!
Select any 2 Dessert Delivery to compare them head to head