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With the ongoing expenses of owning your home and the importance of keeping your home safe, many homeowners are looking for security systems. While there are tons of options out there, these days more homeowners are opting for do-it-yourself home security systems.
Why pay for costly professional installation and long-term service contracts when you can choose the equipment you need and set it up yourself? You can get impressive home security without breaking the bank, and when it's time to move, you can simply take the system down and set it up again in your new home.
Friday, February 14th
In the competitive market of DIY home security systems, Frontpoint has been a leader for over a decade. They were pioneers in offering professional monitoring with equipment that customers could install themselves. Frontpoint excels by allowing customers to integrate a variety of home automation equipment, even if it's purchased from third-party sellers. This flexibility means you can create a customized home security system using both Frontpoint's products and other smart home devices you may already own, like a Nest thermostat.
Tons of devices for DIY
Frontpoint offers a wide range of DIY home security equipment. The dropdown categories on their site include Home Automation, Accessories, Cameras, Intrusion, Best Sellers, and Hazard Sensors. While the selection within each category isn't enormous, you can incorporate equipment from other retailers, especially Z-Wave home automation gear. If you want a home system designed for your space, you can call Frontpoint for a quote, and they'll help you create a DIY security system that's perfect for your needs.
Choose between kits and a build-your-own package
Frontpoint offers three starter kits (for those who prefer a preselected package) and a build-your-own option. Here's what you can expect:
No shortage of options
Is there a type of DIY home security equipment that Frontpoint doesn't offer? We had a hard time finding anything missing. You'll see ample choices in the dropdown categories, which include Home Automation, Accessories, Cameras, Intrusion, Best Sellers, and Hazard Sensors. You aren't going to find dozens of choices in each of those categories, but keep in mind what we said about being able to incorporate equipment from other retailers (like most Z-Wave home automation gear). On what Frontpoint does offer, there's almost always a discount in place too - we've seen savings ranging from 20-35% every time we've visited the site.
Monitoring can be a little pricey
You should prepare yourself for the fact that Frontpoint's monitoring fees are on the high end at $49.99 per month. You're limited to up to four cameras (but, honestly, few systems have more than that), yet there's no limit on the rest of your system: incorporate as many features as you like. Plus, when we chatted with a representative on the Frontpoint site, we found out that customers who have their payments automatically debited from their checking or savings will get a $5/month discount on those monitoring fees.
No required contracts here
Frontpoint proudly advertises that there are no contracts needed to use their service - so you might be taken aback when you go to check out and see the monitoring plan described as "three years”. Don't worry: we confirmed with Frontpoint support that it refers to your rate lock. In other words, your monitoring fees are guaranteed to be the same for three full years. You can still cancel at any time, and if you're within the first 30 days of your service you're eligible for a refund on your equipment if your DIY home security system isn't meeting your expectations.
ID theft protection is a bonus
Frontpoint is the only home security provider in our evaluation that includes identity theft protection with your monitoring costs. Known as ID Protect, the service is backed by Allstate and could be a suitable replacement for any other plans you may already be paying for (like LifeLock). If you're spending $20 or more a month for such coverage and cancel it in favor of Frontpoint's service, you can think of it as a discount off those higher-than-average monitoring fees.
Can 10,000 satisfied clients be wrong?
Like many providers of DIY home security systems, Frontpoint has an "A+” and accreditation from the Better Business Bureau. Even better, more than 10,000 people - 90% of all reviewers - have given this service a 4- or 5-star rating. That's even more compelling when you realize that many homeowners have protected their property with Frontpoint for ten years or longer. We did see a slight trend in recent reviews that mentioned issues with reaching support to handle equipment or billing problems, but those are still few and far between - and that wouldn't interfere with these systems' overall ability to keep you safe.
First place for DIY home security systems
Frontpoint has been a name to rely on for home security systems for many consecutive years. You won't spend an arm and a leg to set up your home's protection, you're covered by a 30-day refund policy and no-contract service, and your home security can include as much automation as you like. Frontpoint is the ideal provider of DIY home security systems, and once again they've earned our strongest recommendation.
SimpliSafe is one of the few companies that truly offers a DIY approach to home security, both in installation and monitoring. Since 2006, more than one million people in the US and UK have relied on this company for protection. SimpliSafe is known for being able to be installed yourself. However, if you prefer not to handle the installation yourself or simply want a professional to do it, you can pay for installation services starting at $99, depending on your location and the number of devices in your system.
SimpliSafe will help you build a package
SimpliSafe provides many options for creating your DIY home security system. You can choose to build your system with help from SimpliSafe, which will guide you through a selection process where you pick and choose what you need. If something is required to make the system work, SimpliSafe will add it automatically. The items all show how much it costs to buy or how much it would cost with monthly payments, giving you a security system no matter your budget. You can choose things like cameras, hazard sensors, and add-ons from here, and your final total will be added up in your cart.
Seven kits to choose from
There are also some kits to help you simplify the process if you don't want to build out an entire system. Here are the options you'll find:
Variety of plans to choose from
Unlike some DIY home security systems that offer just professional or self-monitoring, SimpliSafe provides four options. You can choose unmonitored, self-monitored with unlimited camera recordings & 30-day cloud storage, full self-monitoring with mobile app, and up to a 3 year hardware warranty, or a professional monitoring plan. Each plan allows you to arm and disarm the system remotely, receive push notifications, and get alerts for alarms, errors, and camera activity.
Monitoring from $9.99 to $29.97 per month
Regardless of how many devices you include in your system, your monthly monitoring fee remains the same. For $9.99/month, you can self-monitor the system (which still includes 30-days of storage for video footage), but most people looking for a home security system will want professional monitoring. If you want 24/7 monitoring professionally, the cost is $29.97/month for more robust video security. There is no contract required if you choose to use SimpliSafe's products unmonitored. Basically, if you choose to use the products unmonitored, there is no cost.
Customers are happy with SimpliSafe
There's no risk in trying SimpliSafe. Every level of monitoring and all equipment comes with a 60-day trial. If you're not satisfied within that period, you can cancel for a full refund. SimpliSafe also has an impressive "A+” rating from the Better Business Bureau, showing that putting your trust in this company isn't hard to do. In general, security blogs and customers rate SimpliSafe around 4.5 stars, praising its ease of use and cost-efficient options that fit all budgets.
Best for budget-friendly security
SimpliSafe has jumped back up in our rankings. While they had a rough patch the last time we reviewed their service, the company has come back as one of our top contenders. With a range of prices for all budgets and frequent sales, SimpliSafe's DIY home security systems are affordable and easy to use. With high praise from customers and the BBB, SimpliSafe stands out as a trustworthy option for your home security.
Everyone wants "DIY home security that's both effective and affordable," and that's exactly what Cove provides. Despite being somewhat new to the home security industry, Cove has quickly earned accolades, including a Best Home Security System award from US News and World Report.
What sets it apart
Cove's TripleTouch Alarm Response is what sets it apart. If your alarm is triggered, you'll get an immediate text message, and your control panel's LiveAssist feature will activate to try to contact you. If you don't respond, Cove will call you. If there's no response or if you confirm an emergency, Cove will notify emergency services. This system significantly reduces false alarms, which can save you from potential fees for unnecessary emergency responses.
Create a system to match your home
Starting with Cove is easy. By answering a few questions, you can get a personalized security system recommendation. You'll specify if you're setting up security for a home or business, whether you have an existing alarm system, details about pets, and more. This process is started with the "Choose My Equipment" button on Cove's website. After you complete the questionnaire, Cove will suggest a security system specifically for your home. The best part is the flexibility to adjust the setup. You can add or remove components, such as extra cameras for broader coverage or skipping sensors for certain areas. This customization allows you to build a system that perfectly fits your situation without having to buy a predefined package. The final price for our test-case house perfectly included the number of sensors we needed for $321.48.
No generic kits
Because Cove is designed to create a system that matches your home, there are no pre-built kits here. This means that you can either use the quiz as a starting point or just pick and choose individual items. The costs aren't any higher than choosing a kit at another retailer, and you'll know the package you end up with will be designed for your space rather than a generic kit designed for "everyone.”
Monitoring for $18 to $27.99 per month
Next, you'll choose between two monitoring plans: Cove Basic or Cove Plus. Both plans offer 24/7 monitoring of all alarms and environmental alerts using ATT 4G LTE connections, a 24-hour battery backup, smash-and-grab protection, and hourly automated system checks. The Basic plan costs $18 per month and includes a one-year warranty on your equipment. The Plus plan, at $27.99 per month, provides lifetime warranty coverage, a locked-in rate, and a $5 monthly credit toward new equipment. The Plus plan is also necessary for camera integration and control via smartphone, Alexa, or Google Home. There is no contract required for this monitoring plan: you can cancel at any time.
Customers are impressed
Cove offers a 60-day trial period, allowing you to test the system risk-free. If you're not satisfied, you can return the equipment for a full refund, and Cove will cover the return shipping fees. Despite being a newer company, Cove has built a solid reputation. They have a "B" rating and accreditation from the Better Business Bureau, with very few complaints. All of the reviews as of the date of this review were 5 stars, and Cove has a lifetime average rating of 4.4 stars out of 5 on Trustpilot. Over 4,000 clients have given Cove a five-star rating for its knowledgeable support, easy setup, and reliable security equipment.
A top contender for tailored systems
Cove's equipment is affordable, and there are no contracts required. With high praise from customers, Cove is one of the best options for DIY home security. Their clear pricing for equipment and monitoring makes them appealing. With a 60-day money-back guarantee and home security designed for your space, Cove is definitely worth trying for your next DIY home security system.
Never heard of Alarm Relay? Many homeowners haven't, even though the company has been around for over 50 years, serving the US, Puerto Rico, and parts of Canada. Few home security companies can match that record. If you're looking for a DIY home security system loaded with the latest gadgets, Alarm Relay might not be the best fit. This company focuses on providing the essential components needed for a reliable security setup, without the high-tech frills. However, if you need a straightforward system with dependable monitoring, Alarm Relay won't disappoint.
Security with the basics
Browsing through Alarm Relay's website, you'll see what they offer in terms of equipment. For example, under the Sensors category, you'll find options for detecting smoke, carbon monoxide, and flooding, as well as entry sensors for doors and windows. The Cameras section includes choices for both indoor and outdoor use, along with video doorbells. Most of their products are individual items that you can piece together to fit your home, but the selection is pretty slim with only three types of cameras to choose from.
Integrate Alarm Relay with an existing system
Unlike many DIY home security systems that require you to buy their specific equipment, Alarm Relay allows you to use what you already have. By clicking the "Need Help" button on their site or calling their toll-free number, you can get assistance in integrating your current setup. Even if you're starting fresh, Alarm Relay can help you evaluate your security needs and recommend the right equipment for your situation.
Five kits to choose from
If you don't know where to start or you don't want to piece together a home security system from scratch, you can grab one of Alarm Relay's five kits. Here's what you can expect from the options:
Monitoring from $8.95 to $19.95 per month
You can add various components to your cart, but remember to choose a monitoring plan too. There are three options: landline, internet, and cellular connectivity, with monthly prices of $8.95, $13.95, and $19.95, respectively. According to some customers, the costs increase slightly each year for the first three years; after the fourth year, your monitoring fee will stay constant, though we couldn't find any statements about that on the Alarm Relay site. You are required to have a contract with Alarm Relay, so you can't just use their items for free.
Top scores from the BBB but not reviewers
The Better Business Bureau gives Alarm Relay its highest endorsement - an "A+" rating and accreditation - with zero complaints filed. Despite their flawless BBB record, Alarm Relay has recently been receiving a lot of complaints. Customers say in their reviews that Alarm Relay "used to be good” but is no longer a reliable place to trust with your security. Customers since 2022 have been complaining about systems not working, issues with customer service, and a variety of other issues with this company. The average rating for Alarm Relay on Trustpilot is just 2.9 stars. It might be smarter to pick a more modern site with more reliable customer service.
Reputation has fallen to mid-tier
Alarm Relay used to be one of our top choices for basic DIY home security systems. You only need to commit to a year at a time, and they are one of the few providers that can incorporate existing security equipment. However, with the recent decline in its reputation with customers, we're not comfortable giving Alarm Relay that place of honor anymore. With systems having issues and potentially not working at all, Alarm Relay doesn't remain as competitive as it used to be. While its BBB score shows this retailer is still legit, you might want to look for something that offers better customer support. For this reason, Alarm Relay gets a mid-tier rating in our review.
Ring is a company that makes smart home gadgets like video doorbells, security cameras, and alarms. Founded in 2013 by Jamie Siminoff, Ring is a well-known name in home security. Amazon acquired Ring in 2018, and the company now offers its services in Canada and the US.
Tons of devices and free shipping on $49+
Most home security systems today let you design a custom package of components, and Ring is no different. You can select just the gear you want to build your ideal DIY setup. Whether you want just the basics or every possible component, Ring systems can include as much as you want. You can buy everything right away or add to your DIY home security system over time. Attractive options include smoke and carbon monoxide detectors, smart home devices like light dimmers and thermostats, electronic locks, and more. If you're trying to save money, check out the Certified Refurbished section on the Ring website. Plus, as long as your order is over $49, you won't pay for shipping.
Choose from three kits
However, if you prefer a ready-made package, Ring offers three categories of kits for starting a home security system: Connected Starter Kits, Protected Starter Kits, and Whole Home Starter Kits. Each category has multiple kit types and a range of prices to help you choose the best system for your needs, whether you want to secure just your front door or your entire home. Here's a breakdown of the options:
Connect to your Wi-Fi
Ring is also one of the many DIY home security systems using the Utah-based Link Interactive. This means you can connect your system to your home Wi-Fi, and alerts or alarms will be sent through whichever pathway is fastest (cellular or WiFi) at the moment the system is triggered. If you live in an area where WiFi isn't very reliable, it's reassuring to know that your system can use the same 4G LTE network as your cell phone if needed.
Monitoring for $4.99 to $20 per month
Ring provides three monitoring plans for customers. The Basic Plan is priced at $4.99/month or $49.99/year, while the Plus Plan costs $10/month or $100/year. Finally, you can also get a Pro Plan for $20/month or $200/year. Both plans cover an unlimited number of security devices within a home, offering an economical solution. Opting for the Plus Plan offers perks, including:
On the other hand, the Basic Plan allows you to self-monitor your security through smartphone alerts. The best part is, there's no requirement for a contract-based commitment.
Mid-tier ratings and problems with customer service
There are some mixed messages regarding Ring's reputation. With some things like returns, Ring offers a 30-day satisfaction guarantee. And, in terms of reviews and rankings, Ring maintains a "B+" rating and accreditation from the Better Business Bureau, indicating a generally positive reputation. However, customer reviews paint a varied picture. Among over 4,800 customers on Trustpilot, more than 70% awarded Ring a 1-star rating. Some customers expressed dissatisfaction with the short battery life of the doorbell or frequent system "offline" status, which can be challenging to resolve if there are WiFi issues. Many reviews highlighted negative experiences with Ring's service representatives.
Look elsewhere if good customer service is a must-have
While Ring has some positives like a favorable return policy, the glaring absence of effective customer service, as emphasized in customer reviews, is a major concern. While Ring's offerings are beneficial, especially its affordability, the lack of satisfactory customer support is a considerable drawback. Compared to other companies with better overall reputations and nationwide service coverage, Ring falls short in this aspect. While not the worst DIY home security choice available, there's definite room for improvement, particularly in the customer service domain.
Around since 1990, Skylink is a home security company that has locations around the world from the USA to Canada to Vietnam. Skylink's US Office, located in California, is a distribution center for the US and South America. The company manages several brands in North America, including Skylink, SkylinkNet, Atoms/Atoms Pro, SkylinkHome, Otodor, Household Alert, and Multi-Link.
A little hard to find individual devices
While Skylink doesn't impress right off the bat with its Wordpress-based website, the actual browsing for devices isn't too bad. Most of the products offered by Skylink are for automating entry into your home, with garage door openers and home automation kits making up the primary categories within Skylink's inventory. The only security options are the SkylinkNet Security system items. You can buy a handful of devices separately, but most of the security systems are provided in one of three kits.
Three kits to choose from
Skylink's three kits range from $89.99 to $189.99, depending on which package fits your home best. Here are the choices you can pick from:
No monitoring services
While Skylink does offer surveillance cameras, these appear to be totally self-monitored. There are no prices listed for (or any mention of) professional monitoring at Skylink. So, if you're looking for a pro to keep an eye on your home, you may want to check out another service. However, if you're okay keeping an eye on your own property (and you want to keep costs down), this is a great, guaranteed no-contract option.
Ratings say one thing and reviews say another
Skylink's parent company, Skylink Solutions LLC, currently holds an "A” rating from the Better Business Bureau. However, outside of that, there's very little buzz for a company that's been open since 1990. The only source of third-party reviews we could find during our research was on Facebook. The review listings show a 4.5-star average from customers, but when we dove into the reviews, they all appeared to be complaints of some kind. They included complaints about cameras not working or difficulties getting a hold of customer service at Skylink. We struggled to find any reviews that praised the products, which was confusing given the high ratings.
Worth checking out if you don't care about monitoring
While this is a good option to consider if you want a service with zero professional monitoring, it may not stand up to scrutiny once you actually get your devices. While the reputation for Skylink is generally good, reviews tell a different story with claims of defective devices as well as difficulties with customer service. Given the back-and-forth nature of the feedback on this company, it lands around the middle of the pack. It might be worth your time, but would likely require more positive buzz for you to feel truly secure with Skylink's services.
Abode, a San Francisco-based company founded by a former ADT executive, offers DIY home security systems with a strong focus on smart home integrations. This allows you to connect devices from various platforms, even if you purchase the equipment elsewhere. You can build your own security system from scratch or use one of their pre-made kits. The company promises easy installation and integrates with many modern smart-home systems to provide security and convenience for your family.
Start with a quiz
Abode claims to make building your home security system easy. When you click on the "build" button, you're prompted to answer several questions, such as whether you want a system with or without cameras, what type of property you're protecting, and how many doors and windows you have. You will also be asked about smart-home integrations that might interest you (like those with Alexa or Google) and whether you're considering round-the-clock monitoring. The final cart offered us enough sensors for all of our doors, glass-break sensors for less than half of our windows, two motion sensor cameras, and 2 video recording cameras. The final price for our custom build was $555.81 with financing available. However, we would need more sensors to cover all of our windows, which seemed odd given that we answered the quiz with the exact number of windows in our home.
Three kits to choose from
If you'd prefer not to customize each component, Abode offers three kits that come fully equipped to get started. Here's what you can expect:
Monitoring for $69.99 to $149 per year
The cost for monitoring at Abode is charged on an annual basis. Abode's monitoring costs $69.99 per year for the standard plan, and the pro subscription costs $149 per year. There's also a self-monitoring option, but this only includes live video footage that you have to review yourself.
Mixed reviews and concerns about reliability
According to Abode's policy, if you don't love your purchase, you can return it within 30 days, and all devices come with a standard 1-year warranty. However, its reputation doesn't exactly live up to this promise. Currently, the company holds a "C-" rating from the Better Business Bureau, and Abode's customer feedback is pretty mixed. Recent reviews are more positive than they had been in the past, praising Abode's customer service. However, other reviews complain about the quality of the parts, with some customers talking about devices breaking within 6 months of purchase. There are lots of reviews from 2023 and forward complaining about connectivity issues and cameras not staying online with the system, which is a huge problem considering how much these systems cost.
Not reliable enough once installed
While Abode offers a fun way to start building your security system, it isn't foolproof, leading to more browsing and changing than a quiz-based system might suggest. Plus, customers face challenges once it's set up. Despite a decent return policy, Abode has too many problems to stand out from the pack. Until Abode improves, you're likely to have a better experience with a higher-ranked DIY home security provider to ensure the safety of your property and loved ones.
Founded in 2014 as a division of Netgear and becoming an independent company in 2018, Arlo is headquartered in San Jose, California. The Arlo Home Security System is compatible with various Arlo-made and third-party devices, enabling you to monitor everything from water leaks to unwanted visitors.
No long-term contract
Arlo also provides a professional monitoring option without requiring a long-term contract. The Arlo Home Security system can interact with many third-party devices through IFTTT, allowing you to create routines with Arlo's own hardware. You can also arm and disarm the system using voice commands with Alexa and Google Assistant. However, it does not support Z-Wave devices like ADT's Self Setup system, nor does it work with Apple HomeKit, even though some older Arlo devices do.
Pick and choose or build with help
There are two ways to jump into security systems at Arlo. You can either start piecing together your devices by browsing for individual items or you can use Arlo's Bundle Builder to get started. The Bundle Builder takes you to a screen where you can scroll through all the necessary components for a basic security system and add as many of each item as you need to your cart. If you're not sure how many devices to get (like cameras, for example), each item has a blue link to guide you through the recommended number of devices for different home sizes.
One starter kit for your home
If you don't feel like building a kit from scratch, Arlo also offers one kit to help you get started. The Arlo Home Security System costs $199.99, and it comes with a 30-day trial of an Arlo Secure Plan; a paid subscription is needed to keep premium features after the trial. It includes an all-in-one sensor with 8 detection functions, is easy to install without hardwiring, and uses one app to monitor your entire home. There are no contracts, so you can cancel anytime. Features include one-tap emergency response, 24/7 professional monitoring, and that free trial, with a $24.99/month paid plan required for the monitoring to work afterward. A more expensive version with 5 sensors and a yard sign is also available for $299.99.
Three monitoring plans
There are three different monitoring plans offered by Arlo. All subscriptions include 24/7 Professional Monitoring, the included hardware, easy setup, and free shipping to your home. The Starter and Starter Plus plans each require a separate payment for cameras to be live. Here's how the plans break down:
Mixed reputation between BBB and customers
Arlo has a competitive reputation with an "A+” rating from the Better Business Bureau. However, the reviews aren't as stellar as its BBB score. For example, on the BBB, Arlo shows over 750 complaints in the last three years. On Trustpilot, all of the most recent reviews are 1 star. Customers complain about a lack of customer service when things go wrong, difficulty with settings that don't auto-save or reset when something goes offline, and some customers had to remove and reinstall devices multiple times, creating a lot more hassle than it's worth.
Not a stand-out company
There's a huge gap between an "A+” rating and a 1-star review average, and as such we're a little wary about the ultimate quality of Arlo's services. For this reason, it earns a lower-than-average score in our review. There are more robust options for DIY home security systems at other companies, as well as more kits to choose from. So, as Arlo doesn't stand out in any category, especially not in customer service, it earns a lower overall rating from us.
If you haven't heard much about Ooma home security, you're not alone. This budget-friendly system might surprise you with what it offers. While their range of equipment isn't extensive, if you prefer DIY setups that are easy to use and affordable, Ooma may initially seem like a great option for your home security needs. So, what makes Ooma stand out? It may not have as many products, but it's also cheaper than many competitors. If there's a dark horse in the security market, it's Ooma.
Solid selection minus cameras
If you know what you want for your home, you can jump right in and start browsing for individual security devices at Ooma. With options like motion sensors, door sensors, window sensors, water sensors, and more, Ooma covers most of the bases for security features. The only items we didn't see for sale separately were cameras. So if you want video monitoring, you might need to shop elsewhere.
Pick from three low-cost kits
We found Ooma's pricing quite appealing. However, the kits come with limited equipment, so you might need to buy extra sensors to cover your entire home. The Telo hub (included in every kit) doesn't include a built-in siren. If you want a siren, you'll need to purchase one separately for $39.99. Here are the current prices for Ooma kits:
Pro monitoring for $14.95
Ooma is also notable for the affordability of its professional monitoring service. At just $14.95 per month for 24/7 professional monitoring, it's a bargain. If you want just the basics without pro monitoring, you'll only need to pay $5.99 per month, which includes a remote siren and remote 911 calls. If you want to opt out of monitoring altogether, you'll still be able to use your system minus the 911 calls.
Bonus geofencing feature
One of the features Ooma offers is geofencing. This allows you to set a virtual boundary around your home, automatically arming the system when you leave the area. We're always pleased to see this feature in DIY systems; just make sure to set it up properly.
Reputation for difficult cancellations
Sadly, Ooma doesn't stand out in its reputation. It currently holds an "NR” rating from the Better Business Bureau. Its third-party reviews aren't much better. Trustpilot shows a 2-star average rating overall. While some customers have enjoyed Ooma's services for 8+ years, others complain about charges after canceling memberships or being automatically signed up for premium monitoring despite not asking for that during checkout. There are lots of uses of the word "scam” in reviews and frustrations about not being able to cancel the service.
Too much trouble to trust
Overall, Ooma provides an interesting option for those who want a simple, cost-effective home security system; however, considering the clear issues with Ooma's customer service, it may not be worth the hassle. Sometimes, with low-cost services, you get what you pay for. Ooma may be one of those cases. For the sake of your peace of mind and security, you may want to find a different low-cost provider for your DIY home security system.
Wyze aims to make advanced technology accessible to everyone. They offer a wide range of products, from fitness trackers and scales to vacuums and more. However, their DIY home security systems are not as complete as those from companies that specialize in home security. Wyze appears to be trying to cover many bases, but not mastering any. With fairly limited options in regards to kits, you'll be stuck piecing together your home security system if their single kit doesn't fit the size and needs of your home.
Not a lot of guidance
Buying your security devices piecemeal at Wyze includes a small amount of assistance from the site. Wyze guides you through a scrolling list of things you need. You'll be told how many keypads you need to start or that the hub is required for all DIY home security systems here. But for things like sensors, the site just tells you to "pick what you need”, which may not be helpful for first-time buyers who aren't sure what fits their homes best. That's it. Then you have to pick your monitoring plan. A hub, keypad, and sensors seem pretty bare-bones compared to Wyze's competitors.
One kit and some broken links
If you're hoping for more help from Wyze's kits, you'll be disappointed. Wyze only offers one kit to choose from. The Starter Kit + Service Plan costs $89.99, and it includes a motion sensor, keypad, hub, two entry sensors, and three months of professional monitoring. It's unclear if this is something you'll be charged for once the three free months run out. When we clicked on "View full details”, the site just redirected us to the same page no matter what browser we were on.
Monitoring lacks transparency
There is very little information about Wyze's monitoring, even on their main home security page. They mention "well-trained monitoring staff that will verify emergencies" and plans to "expand into protecting your home from threats such as fire and water damage." However, these statements lack detail. While it costs just $9.99 a month, what exactly are you getting, and how does it work? You can also pay for a year at $99.99, but there are no expanded details on this option either.
Highly disappointing service
Wyze's shortcomings become evident when you look at customer feedback. At the time of this review, their Better Business Bureau listing showed an "F” rating. On top of that, a quick visit to Wyze's social media, especially Facebook, shows that few customers are satisfied with their security system. Wyze also holds a 1.2-star average on Trustpilot where customers complain about horrible customer service, regular outages of the monitoring service, and devices not working as they should.
Wise customers stay away
In conclusion, choosing Wyze for your home security needs would not be wise. With complaints that the system is often unavailable, you're basically committing to a security system that doesn't make your home secure. Wyze has made many customers unhappy, and there's no reason to waste your time or money on them when there are much better security systems available. Considering the lack of transparency along with the poor reviews, it's better to avoid Wyze at all costs.
The main thing to decide when picking a DIY home security system is whether you want to monitor your home security yourself through apps or camera recordings, or have 24/7 professional monitoring which is generally a paid service on top of the cost of your home security equipment. Most people prefer knowing that someone is always watching, so they choose to pay for professional monitoring. However, you can also choose to handle the monitoring on your own if you want to keep costs down.
Next, think about what equipment you need for your setup. At a minimum, you'll probably need door sensors for all first-floor entry points and a panel or touchscreen hub to arm and disarm the system. Other popular components include indoor and outdoor cameras, video doorbells, and sensors for smoke, fire, and carbon monoxide. Some companies let you buy the equipment a la carte, while others require you to purchase a package and then add any extra components you need.
If you're worried about your budget, don't be. With a DIY-style approach, you can decide how much you want to spend, and how many items to add to your security system. If you don't want to add professional monitoring or you prefer to wait and add to your home security system at a later time, DIY systems make that much easier. Keep in mind that adding high-end features like video cameras with storage may increase your monthly service costs, but it's 100% your choice.
Now that you have a basic idea of what you want in a DIY home security system, how do you choose the right company? Here are some criteria to consider as you make your decision:
To help you safeguard your home and loved ones, Top Consumer Reviews has evaluated and ranked the most popular DIY home security systems available today. We're confident that this information will help you choose the best coverage at a price you can afford. This way, you can get back to enjoying the peace and tranquility of your home.
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