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Alarm Relay Review

Friday, August 12th

2022 DIY Home Security Company Reviews

Alarm Relay Review 4 Star Rating

Alarm Relay

4 Star Rating
  • In business for almost 50 years
  • Available throughout the US, Puerto Rico, and some areas of Canada
  • "A+" rated and accredited by the BBB
  • Can work with equipment/systems from other companies already in your home
  • Landline monitoring starts at $8.95/month in the first year, increases by $1/month in the second year and $0.50/month in years three and four
  • Internet and cellular monitoring also available, starting at $13.95 and $19.95/month, respectively
  • All services are on an annual contract
  • 30-day return policy; full refund minus 10% restocking fee and shipping/handling costs

Never heard of Alarm Relay? Many homeowners haven't, and yet the company has been in business for more than 50 years throughout the US, Puerto Rico, and some parts of Canada. The Better Business Bureau gives Alarm Relay their highest recommendation - an "A+" rating and accreditation - and this provider has received no complaints there. Not many home security companies can make that claim.

Just the basics of home protection

If you're looking for a DIY home security system with every possible feature and gadget, you might be a little disappointed when considering Alarm Relay. This company is known for providing all of the essential components for a trustworthy security system, not for offering the most cutting-edge home automation and equipment. Alarm Relay won't let you down if you need a basic setup with reliable monitoring, though.

Plenty of equipment...

As you browse the equipment for sale on the Alarm Relay website, it'll quickly become apparent what they do and don't offer. For instance, when you look at the Sensors category, you'll see a range of options for detecting smoke, carbon monoxide, and flooding, plus entry point sensors for doors and windows. Under Cameras, Alarm Relay offers several options for indoor and outdoor use, plus video doorbells.

...plus affordable monitoring

You can add as many components as you like to your cart - but don't forget to select a monitoring plan as well. You've got three options for landline, internet and cellular connectivity, with monthly pricing at $8.95, $13.95, and $19.95, respectively. Be aware that those prices are your average monthly cost, but Alarm Relay requires you to pay a year at a time. Also, their costs increase slightly each year for the next three years; after the fourth year, your monitoring price will always stay the same.

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Incorporate your existing equipment

Many DIY home security systems require you to purchase their equipment, but Alarm Relay is happy to work with what you may already have in place. You can reach out by using the "Need Help" button on their site or calling their toll-free number; they'll consult with you to get more information about your property and get you up and running in no time. Even if you're starting from scratch, Alarm Relay can help you assess your security needs and recommend the right setup to get the protection you need.

Very satisfied clients

In addition to their flawless record with the BBB, Alarm Relay gets plenty of praise from loyal customers who have used their DIY home security systems for more than a decade. Even people who have recently switched from one of the big-name security brands say that they wish they'd gotten Alarm Relay sooner - for the fantastic protection at much lower prices. While we spotted a few complaints here and there, we're happy to say that Alarm Relay reps always handle them in a professional, friendly way, and there was nothing that caught our attention as being a red flag.

Ideal choice for simple home security

Alarm Relay is our provider of choice for basic DIY home security systems without all of the bells and whistles. You'll only have to commit to a year at a time, and it's one of the only providers that can accommodate existing security equipment. While you won't get any home automation features or bleeding-edge technology through this company, you will get affordable protection and dependable service. Alarm Relay should be one of the first providers you consider if you just need a home security system that gets the job done.

The 7 Best DIY Home Security Companies

Which Company Offers the Best DIY Home Security Systems?

Across the board, more homeowners are turning to home security systems with do-it-yourself installation. After all, why pay for an expensive professional install and lengthy service contracts when you can choose just the equipment you need and set it up on your own? Then, when it comes time to move, all you have to do is take it down and put it right back up in your new place.

The first thing to decide when choosing a DIY home security system is monitoring: do you also want to do that yourself or would you prefer 24/7 professional care? Most homeowners want to know that someone is on duty round-the-clock and choose to pay for external monitoring, but you've got options if you want to keep an eye on things on your own.

The Best DIY Home Security Companies Compare DIY Home Security Companies Compare DIY Home Security Company Reviews What are the best DIY Home Security Companies Best DIY Home Security Company Reviews

DIY Home Security Company FAQ

In a word, yes. There are over 2 million break-ins annually in the US, and the biggest deterrent to criminals is a home security system. DIY systems give you an advantage over traditional, professionally-installed security options because you decide exactly what you need, where you want it, and how much you want to spend. No pushy sales appointments or lengthy installs required!
Round-the-clock monitoring is the most critical feature of any home security system, DIY or traditional. Fortunately, that's usually included as standard no matter which provider or package you choose. You'll also want sensors for every exterior door of your apartment or home.
The sky's the limit, and you can go as low- or high-tech as your needs and budget allow. Some of the most popular home security system features include motion detectors, interior and exterior cameras (even with night vision!), smoke and carbon monoxide detectors, and flooding sensors.
Sometimes. Typically, DIY home security systems that don't have a contract require you to pay for all of your equipment upfront; you then pay the monthly service fees for as long as you want to use your system. Alternately, you can choose a provider that gives you all of the equipment "for free" , but be prepared to sign a contract for anywhere from 2-5 years.
DIY home security systems can be very affordable - eventually. There's almost always a trade-off: you will usually pay higher monthly premiums if you choose a plan that gives you the equipment at no cost. (In other words, the cost of the sensors and other hardware is built into the monthly fees.) Otherwise, you can pay for your equipment at the outset (think costs from $200 to $1,000+) but your monthly fees will be lower. And, of course, the more high-tech your plan, the more it will cost to service it.
You'll probably be pleasantly surprised with how easy it is to set up your system and get it connected. No matter which company you choose, you'll get step-by-step instructions for installing the hardware and getting it set up with their monitoring system. There are usually videos you can watch and a toll-free customer service number you can use if you get stuck anywhere in the process.
Quite often, your DIY home security system will come with a 30-day trial period, so that you can put it to the test and make sure it functions as expected. But, each company has a different policy as to what happens if you're not satisfied: you could get a full refund if you send the equipment back, or you may only be allowed to break your contract with no money back. It's a good idea to read the terms and conditions very carefully before you sign up with a home security plan.
Yes! That's one of the best parts of these types of home security packages: because you installed it yourself, you can take it down and rearrange it as you wish - or move it to a completely different address. Just don't forget to notify your provider: they'll need your current address in order to send emergency responders to the right location if your system sends an alert.
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Continued from above...

Your next decision relates to your setup. What equipment is necessary to provide the coverage you've got in mind? At a minimum, your DIY home security system will likely include enough door sensors to cover all first-floor entry points and a panel/touchscreen hub for arming and disarming it. Other popular components include indoor and outdoor cameras, video doorbells, and sensors for smoke, fire and carbon monoxide. You may be able to buy your gear a la carte, though some security companies require you to purchase a package and then add on any extra components you need.

Finally, consider your budget. How much can you afford to spend, not just on the equipment but also on the professional monitoring if you so choose? Bear in mind that when you add higher-end features like video cameras with storage, you often have to pay more each month for the service contract.

Now that you have an idea of how you want your DIY home security system to be set up, how can you tell which company you should pick? Here are some criteria you can look for as you make the decision:

  • Value. What will you get for your money? Does the company provide a high level of service for the equipment you install? Are the components well-made?
  • Contracts. Will you have to sign a contract for your security system? Sometimes your equipment costs are rolled into the monitoring price, but then you'll be locked into a term of a year or even longer. What happens if you decide to cancel?
  • Satisfaction Guarantee. What happens if you're unhappy with your system? Can you get your money back? Does the provider offer any kind of trial period?
  • Reputation. What do other homeowners say about their experience with the security system? Was it easy to install? How responsive is the monitoring service when alerts happen? Can you reach a support rep quickly if your system malfunctions? Has the company been rated by the Better Business Bureau?

To help you protect your property and loved ones, TopConsumerReviews.com has evaluated and ranked the most popular DIY home security systems on the market today. We're confident that this information will give you everything you need to choose the most effective coverage at a price you can afford.

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