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Cove Review

Friday, August 12th

2022 DIY Home Security Company Reviews

Cove Review 4.5 Star Rating


4.5 Star Rating
  • "A" rated and accredited by the BBB
  • No professional installation required, but available for an extra fee if desired
  • 60-day risk-free trial
  • Monitoring for under $25/month
  • TripleTouch alarm response system

Doesn't everyone want "DIY home security that's both effective and affordable" ? That's what Cove offers - and quite effectively delivers. Even though they're a relative newcomer to the home security industry, they're already bringing in awards, including a Best Home Security System designation from US News and World Report.

Answer a few questions for a personalized recommendation

The most straightforward way to start with Cove is by using their questionnaire to figure out what they recommend. You'll indicate if you're setting up a DIY security system for a home or business, if you've already got an alarm system in use, details about your pets (to determine if you need pet-sensitive sensors), and so forth. That can be accessed via the box labeled "Want some help?" near the bottom of the Cove site.

No problem to customize as needed

Once you've answered those questions, Cove displays the security system arrangement that should perfectly meet your needs. What we really love is that even this part is customizable: choose any element and increase or decrease it at will. Who knows, maybe you want even wider camera coverage and decide to include an extra one for your backyard, or you realized that your upstairs windows don't need entry sensors. It's a big perk that Cove lets you get that specific and doesn't require you to purchase a premade package.

Big bang for your buck

Your next step is to choose a monitoring plan: Cove Basic or Cove Plus. Both offer 24/7 monitoring of all alarms and environmental alerts via ATT 4G LTE connections, 24-hour battery backup, smash-and-grab protection, and hourly automated system checks. You'll pay $14.99/month for the Basic plan, and it includes a one-year warranty on your Cove equipment. But, upgrading to the Plus plan for $24.99/month isn't a bad idea: your warranty coverage expands to lifetime protection, your rate is guaranteed forever, and you'll get a $5 credit every month that you can apply towards new equipment (and you can roll that credit over each month until you have enough for the gear you want to buy). This plan is also what you'll need if you want camera integration or smartphone/Alexa/Google Home control capabilities with your Cove system.

Designed to minimize false alarms

One feature of Cove DIY home security systems that stands out is their TripleTouch Alarm Response. Let's say your system is triggered: a text message will be sent immediately to your number on file, and your in-home control panel will turn on the LiveAssist function, both in an attempt to contact you. If a Cove rep isn't able to reach you one way or the other, the next step is to call your phone. If they still can't get in contact with you (or if they do and you confirm that there's an emergency), Cove reps will contact emergency services. This makes false alarm calls much less common - and that's good news if you live in an area where you're assessed a fee for first responder visits.

Best DIY Home Security Companies

Lower-cost equipment and zero contracts

You'll also love that you can get everything Cove has to offer with no contracts. The biggest commitment is the cost of buying the equipment upfront, but even that is much more affordable than many Cove competitors. As a reference point, we looked at what it would cost to fully protect a two-story home with multiple door/window sensors, remote controls for a household of six adults, and so forth. We were amazed that the entire package cost less than $500. And yes, Cove home security systems are made for easy DIY installation, with plenty of support on hand via phone if you need it - but if you'd like someone else to do it for you, Cove has professional installation available for a one-time fee of $79+.

Give it a try for 60 days

What's the downside? There isn't one, as far as we can see. Cove even lets you put your whole system to the test for 60 days, risk-free. If there's anything you don't like, you can send back the equipment for a full refund, and Cove covers the return shipping fees too.

Reputation is strong and climbing

Despite being a newer home security company, Cove has established a trustworthy reputation. That begins with an "A" rating and accreditation from the Better Business Bureau, where there were just a small handful of complaints filed over the three years leading up to our review. Those not-so-satisfied customers typically reported having problems getting their Cove home security systems working properly or with the experience of dealing with Cove support reps who were apparently based outside of the US. On the other hand, more than 2500 clients have already given Cove a five-star rating for providing knowledgeable support, hassle-free setup, and security coverage that delivers precisely as advertised.

One of the best DIY home security systems

Even though they've still got a bit of room for improvement, Cove stands out as one of the best options for DIY home security systems. We appreciate their transparency with pricing on both equipment and monitoring, all with no minimum contracts. The company also seems to be making the effort to improve their already-decent customer service experience, and we expect to see that reflected in future comments from Cove clients. Since you've got the reassurance of a 60-day, money-back guarantee, why not give Cove a try?

The 7 Best DIY Home Security Companies

Which Company Offers the Best DIY Home Security Systems?

Across the board, more homeowners are turning to home security systems with do-it-yourself installation. After all, why pay for an expensive professional install and lengthy service contracts when you can choose just the equipment you need and set it up on your own? Then, when it comes time to move, all you have to do is take it down and put it right back up in your new place.

The first thing to decide when choosing a DIY home security system is monitoring: do you also want to do that yourself or would you prefer 24/7 professional care? Most homeowners want to know that someone is on duty round-the-clock and choose to pay for external monitoring, but you've got options if you want to keep an eye on things on your own.

The Best DIY Home Security Companies Compare DIY Home Security Companies Compare DIY Home Security Company Reviews What are the best DIY Home Security Companies Best DIY Home Security Company Reviews

DIY Home Security Company FAQ

In a word, yes. There are over 2 million break-ins annually in the US, and the biggest deterrent to criminals is a home security system. DIY systems give you an advantage over traditional, professionally-installed security options because you decide exactly what you need, where you want it, and how much you want to spend. No pushy sales appointments or lengthy installs required!
Round-the-clock monitoring is the most critical feature of any home security system, DIY or traditional. Fortunately, that's usually included as standard no matter which provider or package you choose. You'll also want sensors for every exterior door of your apartment or home.
The sky's the limit, and you can go as low- or high-tech as your needs and budget allow. Some of the most popular home security system features include motion detectors, interior and exterior cameras (even with night vision!), smoke and carbon monoxide detectors, and flooding sensors.
Sometimes. Typically, DIY home security systems that don't have a contract require you to pay for all of your equipment upfront; you then pay the monthly service fees for as long as you want to use your system. Alternately, you can choose a provider that gives you all of the equipment "for free" , but be prepared to sign a contract for anywhere from 2-5 years.
DIY home security systems can be very affordable - eventually. There's almost always a trade-off: you will usually pay higher monthly premiums if you choose a plan that gives you the equipment at no cost. (In other words, the cost of the sensors and other hardware is built into the monthly fees.) Otherwise, you can pay for your equipment at the outset (think costs from $200 to $1,000+) but your monthly fees will be lower. And, of course, the more high-tech your plan, the more it will cost to service it.
You'll probably be pleasantly surprised with how easy it is to set up your system and get it connected. No matter which company you choose, you'll get step-by-step instructions for installing the hardware and getting it set up with their monitoring system. There are usually videos you can watch and a toll-free customer service number you can use if you get stuck anywhere in the process.
Quite often, your DIY home security system will come with a 30-day trial period, so that you can put it to the test and make sure it functions as expected. But, each company has a different policy as to what happens if you're not satisfied: you could get a full refund if you send the equipment back, or you may only be allowed to break your contract with no money back. It's a good idea to read the terms and conditions very carefully before you sign up with a home security plan.
Yes! That's one of the best parts of these types of home security packages: because you installed it yourself, you can take it down and rearrange it as you wish - or move it to a completely different address. Just don't forget to notify your provider: they'll need your current address in order to send emergency responders to the right location if your system sends an alert.
Compare the Best Reviews

Continued from above...

Your next decision relates to your setup. What equipment is necessary to provide the coverage you've got in mind? At a minimum, your DIY home security system will likely include enough door sensors to cover all first-floor entry points and a panel/touchscreen hub for arming and disarming it. Other popular components include indoor and outdoor cameras, video doorbells, and sensors for smoke, fire and carbon monoxide. You may be able to buy your gear a la carte, though some security companies require you to purchase a package and then add on any extra components you need.

Finally, consider your budget. How much can you afford to spend, not just on the equipment but also on the professional monitoring if you so choose? Bear in mind that when you add higher-end features like video cameras with storage, you often have to pay more each month for the service contract.

Now that you have an idea of how you want your DIY home security system to be set up, how can you tell which company you should pick? Here are some criteria you can look for as you make the decision:

  • Value. What will you get for your money? Does the company provide a high level of service for the equipment you install? Are the components well-made?
  • Contracts. Will you have to sign a contract for your security system? Sometimes your equipment costs are rolled into the monitoring price, but then you'll be locked into a term of a year or even longer. What happens if you decide to cancel?
  • Satisfaction Guarantee. What happens if you're unhappy with your system? Can you get your money back? Does the provider offer any kind of trial period?
  • Reputation. What do other homeowners say about their experience with the security system? Was it easy to install? How responsive is the monitoring service when alerts happen? Can you reach a support rep quickly if your system malfunctions? Has the company been rated by the Better Business Bureau?

To help you protect your property and loved ones, TopConsumerReviews.com has evaluated and ranked the most popular DIY home security systems on the market today. We're confident that this information will give you everything you need to choose the most effective coverage at a price you can afford.

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