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Wyze Review

Friday, August 12th

2022 DIY Home Security Company Reviews

Wyze Review 1 Star Rating


1 Star Rating
  • Professional home monitoring for $5/month
  • 30-day hassle-free returns

Wyze aims to "make great technology accessible to everyone" . You'll find a whole host of products in their repertoire, from fitness trackers and scales to vacuums and more. Their DIY home security systems aren't as well-rounded as you'll find offered by companies who specialize strictly in that industry; Wyze comes across as trying to be a jack-of-all-trades (and being a master of none in the process).

Can you even get the right gear?

You may have to buy your Wyze equipment a la carte. They offer a Home Monitoring Core Starter Kit for $79.99, but it was out of stock every time we visited their online store. That kit includes a motion sensor, keypad, hub, and two entry sensors; the a la carte price for all of that equipment is about the same, but without the hub (which we couldn't even find sold separately in the Wyze store). Given that Wyze describes the hub as "the brains" of the entire system, it doesn't sound like they're trying very hard to bring on new customers to their home security plans (and we can't help but hear the Tin Man singing "If I only had a brain" ).

Not nearly enough information on monitoring

There's surprisingly little information about their monitoring, even on the main page for home security. Apparently "there are well-trained monitoring staff that will verify emergencies" and they "plan to start with home security and expand into protecting your home from threats such as fire and water damage" . Okay, cool, but that's not a lot of detail. Sure, you'll only pay $5/month, but what you're getting and how exactly it works? Wyze is pretty tight-lipped about that, other than a few vague references to a third-party vendor called Noonlight that we can only guess is the provider of the monitoring service.

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Hard to find any happy customers

Wyze really starts to fall apart when you look at their customer feedback. At the time of this review, their listing with the Better Business Bureau was shown as "being updated" , making it impossible to see anything about their history of complaints there. But, all it takes is a quick visit to Wyze's social media channels, particularly Facebook, to see that very few people are happy with this security system. Here are some of the most concerning comments: "features I used to have when I first purchased, I now have to pay for" , "when the battery dies, the product stops working for good and has to be replaced" , and lots of descriptions of "bait and switch" .

Don't use Wyze for home security

No matter how you look at it, it wouldn't be a wise choice to use this DIY home security system. Not only is it impossible to buy the one component required to operate it, but it sounds like you're completely out of luck when the batteries run out on any of the equipment. Wyze is making people mad right and left, and there's zero reason to waste your time or money on them when better security systems are so readily available. Avoid Wyze at all costs.

The 7 Best DIY Home Security Companies

Which Company Offers the Best DIY Home Security Systems?

Across the board, more homeowners are turning to home security systems with do-it-yourself installation. After all, why pay for an expensive professional install and lengthy service contracts when you can choose just the equipment you need and set it up on your own? Then, when it comes time to move, all you have to do is take it down and put it right back up in your new place.

The first thing to decide when choosing a DIY home security system is monitoring: do you also want to do that yourself or would you prefer 24/7 professional care? Most homeowners want to know that someone is on duty round-the-clock and choose to pay for external monitoring, but you've got options if you want to keep an eye on things on your own.

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DIY Home Security Company FAQ

In a word, yes. There are over 2 million break-ins annually in the US, and the biggest deterrent to criminals is a home security system. DIY systems give you an advantage over traditional, professionally-installed security options because you decide exactly what you need, where you want it, and how much you want to spend. No pushy sales appointments or lengthy installs required!
Round-the-clock monitoring is the most critical feature of any home security system, DIY or traditional. Fortunately, that's usually included as standard no matter which provider or package you choose. You'll also want sensors for every exterior door of your apartment or home.
The sky's the limit, and you can go as low- or high-tech as your needs and budget allow. Some of the most popular home security system features include motion detectors, interior and exterior cameras (even with night vision!), smoke and carbon monoxide detectors, and flooding sensors.
Sometimes. Typically, DIY home security systems that don't have a contract require you to pay for all of your equipment upfront; you then pay the monthly service fees for as long as you want to use your system. Alternately, you can choose a provider that gives you all of the equipment "for free" , but be prepared to sign a contract for anywhere from 2-5 years.
DIY home security systems can be very affordable - eventually. There's almost always a trade-off: you will usually pay higher monthly premiums if you choose a plan that gives you the equipment at no cost. (In other words, the cost of the sensors and other hardware is built into the monthly fees.) Otherwise, you can pay for your equipment at the outset (think costs from $200 to $1,000+) but your monthly fees will be lower. And, of course, the more high-tech your plan, the more it will cost to service it.
You'll probably be pleasantly surprised with how easy it is to set up your system and get it connected. No matter which company you choose, you'll get step-by-step instructions for installing the hardware and getting it set up with their monitoring system. There are usually videos you can watch and a toll-free customer service number you can use if you get stuck anywhere in the process.
Quite often, your DIY home security system will come with a 30-day trial period, so that you can put it to the test and make sure it functions as expected. But, each company has a different policy as to what happens if you're not satisfied: you could get a full refund if you send the equipment back, or you may only be allowed to break your contract with no money back. It's a good idea to read the terms and conditions very carefully before you sign up with a home security plan.
Yes! That's one of the best parts of these types of home security packages: because you installed it yourself, you can take it down and rearrange it as you wish - or move it to a completely different address. Just don't forget to notify your provider: they'll need your current address in order to send emergency responders to the right location if your system sends an alert.
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Continued from above...

Your next decision relates to your setup. What equipment is necessary to provide the coverage you've got in mind? At a minimum, your DIY home security system will likely include enough door sensors to cover all first-floor entry points and a panel/touchscreen hub for arming and disarming it. Other popular components include indoor and outdoor cameras, video doorbells, and sensors for smoke, fire and carbon monoxide. You may be able to buy your gear a la carte, though some security companies require you to purchase a package and then add on any extra components you need.

Finally, consider your budget. How much can you afford to spend, not just on the equipment but also on the professional monitoring if you so choose? Bear in mind that when you add higher-end features like video cameras with storage, you often have to pay more each month for the service contract.

Now that you have an idea of how you want your DIY home security system to be set up, how can you tell which company you should pick? Here are some criteria you can look for as you make the decision:

  • Value. What will you get for your money? Does the company provide a high level of service for the equipment you install? Are the components well-made?
  • Contracts. Will you have to sign a contract for your security system? Sometimes your equipment costs are rolled into the monitoring price, but then you'll be locked into a term of a year or even longer. What happens if you decide to cancel?
  • Satisfaction Guarantee. What happens if you're unhappy with your system? Can you get your money back? Does the provider offer any kind of trial period?
  • Reputation. What do other homeowners say about their experience with the security system? Was it easy to install? How responsive is the monitoring service when alerts happen? Can you reach a support rep quickly if your system malfunctions? Has the company been rated by the Better Business Bureau?

To help you protect your property and loved ones, TopConsumerReviews.com has evaluated and ranked the most popular DIY home security systems on the market today. We're confident that this information will give you everything you need to choose the most effective coverage at a price you can afford.

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