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Friday, December 9th
Chewy is on a mission "to be the most trusted and convenient destination for pet parents (and partners) everywhere" . And it's working. With 24/7 customer service and 17 warehouse locations throughout the US, not to mention more than 2,000 brands covering dog food and many other types of pet products, this retailer can get what you need right to your doorstep within 3 days (in most parts of the country).
It's really easy to find the right dog food when shopping at Chewy's online store. You can click on the type of food you need from the images at the top of the page: dry, wet, veterinary diets, premium, fresh & prepared, raw, human-grade, food toppings, frozen, and freeze-dried & dehydrated. (Did you even know there are so many types of dog food?!) You don't necessarily want to browse all 4500+ options, so using the filters will definitely save you some time. You can narrow down the products by brand, breed size, life stage, flavor, price, texture, and several other criteria, then sort the results in whatever way is most important to you: newest, most reviews, price, and so on.
Good availability and pricing
How did Chewy measure up in our price comparison, where we took two commonly-purchased dog food products for a head-to-head matchup across retailers? Chewy doesn't offer a single-can option for our canned food example, the Purina One SmartBlend Beef & Brown Rice in a 13-oz can. Your only option is to buy a case of 12 at $19.61. That's pretty much the same price we found elsewhere, minus the convenience of being able to get one can to see if your dog likes it first.
Stock up and save
On the other hand, Chewy sells this dog food in a two-case package for $37.26, saving you some money if you want to stock up. You'll still need to add more to your order if you want to qualify for their free 1-3 day shipping on orders over $49 - but with all of the cool toys, treats, and more that you'll find here, you'll have no problem finding fun things to add to your cart. How about our kibble example, Taste of the Wild Pacific Stream? Availability and pricing were comparable with Chewy's rivals: $17.99 for the smallest bag (5#) and $54.99 for the 28# size (which automatically qualifies for free shipping).
Autoship = discounts and free vet chats
If you set up your dog food for regular deliveries, you'll save an extra 5% each time. Autoship can be canceled at any time, and it comes with a nice perk of free access to chat with licensed vets seven days a week. Your first autoship is discounted 35%: a nice savings if you're buying a big bag of kibble or a two-pack of canned dog food cases.
Exceptional one-year refund policy
And, even if your furry friend doesn't like the dog food that you buy, no worries. Chewy has an extraordinary satisfaction guarantee: they accept returns on both new and opened packages for a full year after purchase.
Helpful customer reviews
Top tip for getting something he'll love with no need for returns: check out the customer reviews at the bottom of each product's page. For example, on that Taste of the Wild dog food, there were almost 3,000 ratings just on that flavor variety. You can see at a glance how many stars it earned, what percentage of reviewers recommend it (in this case, 96%), and sometimes see photos of the doggos whose owners are leaving feedback.
Right above that is Chewy's Q&A section. It's extensive, with answers to things like "where is this fish sourced from" to "are these bags resealable" . You can browse questions posed previously by other shoppers or ask your own. Chewy's experts are on the job and will get you the info you need.
World-class customer service
No big surprise that Chewy's reputation is fantastic. Like many dog food retailers, they have an "A+" rating and accreditation from the Better Business Bureau, and over 8,000 five-star reviews from pet owners nationwide. Although some Chewy deliveries have been affected by the shipping problems being experienced across the country, most customers are still getting their dog food right on time. And, this company goes way above and beyond with customer service: we found multiple reviews from owners who received floral arrangements in sympathy from Chewy when their beloved pets crossed the rainbow bridge. It's obvious that Chewy genuinely cares about companion animals and their people.
Winner among dog food stores
Chewy offers the best shopping experience for dog food. You'll find everything you need at affordable prices, and their 1-to-3-day delivery window gets you what you order right on time. With a generous return policy, round-the-clock customer service, and a true commitment to pets and their owners, this retailer earns shoppers' loyalty for good reason. Chewy is our #1 choice for buying dog food online.
If your dogs are like ours, you probably spot a furry little face at your bedside right on cue every morning, telling you it's time for breakfast. You go to scoop out their meal and - oh no - you're almost out of kibble! You already know that "people food" is a bad choice, because it can upset their stomachs (and encourage them to beg at the table too). What if you don't have time to run to the store? Or your local pet supply store is out of your pet's preferred dog food?
Online ordering to the rescue. From familiar brands to specialty manufacturers, most types of dog food are easily ordered over the internet. Better yet, some stores have ways of getting it delivered right to your home within a day - or even a few hours. Also, if you've got options near you and just don't have the energy to run inside, lots of dog food stores let you order online for curbside pickup.
Want to take your life to the next level of convenience? Look for a dog food retailer that offers autoship on your purchases: you can set up your account to have your wet and dry dog food delivered automatically on your preferred schedule. You'll never run out of dog food again.
What if you're trying a new type of dog food and you're not sure your persnickety pooch will be a fan? The best dog food stores make it risk-free by allowing for returns, refunds and exchanges on packages you've opened already.
There are lots of stores where you can buy your pet's food, and it's not always necessary to get it from a specialty retailer. So, which one should you choose the next time those hungry eyes are looking at you from the side of the bed? Here are some things to look for when you're deciding where to shop:
TopConsumerReviews.com has evaluated and ranked the best online retailers of dog food on the market today. We're confident that this information will help you find the right store to get all of your kibble and cans delivered to your doorstep. Your dog will thank you!
Select any 2 Dog Food Stores to compare them head to head