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Wednesday, February 28th
In business for more than four decades, Dog is part of the TABcom brand family that includes online stores focused on birds, fish, horses, and other pets. Here you'll find almost every imaginable product for dogs, ranging from bowls and feeders to leashes, toys and beyond.
Where's the food?
If we're being completely honest, we were stunned to see only 35 options for dog food here. A store that's focused on dogs... only has three dozen choices for food? They only have eight brands, and those don't include the Purina canned or Taste of the Wild dry dog food we used as comparison items across retailers. And, you're almost completely out of luck if you need canned food: your only choice is a 12-pack of Whole Earth Farms' Chicken Stew for $30.53.
Discounts applied automatically
When you visit the Dog store for the first time, you should see a coupon automatically applied that gives you a 25% discount and free shipping on orders of at least $99. If you'd like to save that code for later, you can enter your email address - which will also sign you up for promotional emails.
No returns on food
On most items, Dog offers a 30-day return policy on unopened items. That's not usually helpful with dog food: we all know our pets can be particular, and it's preferable when a store lets you get a refund if something turns out to be a flop. Unfortunately, the fine print on Dog's return policy states that they accept no returns on food items.
Dog's parent company, TABcom, has an "A+" and accreditation from the Better Business Bureau, and there were only 11 complaints filed there in the last year. That's pretty impressive, considering how many brands are included under the TABcom umbrella. Looking at shopper feedback specific to the Dog site, it tells a similar story: most customers give the store 9/10 stars, with regular compliments about Dog's affordable pricing and solid approach to customer service.
Good company, limited choices for dog food
This positive reputation is the main reason we give Dog a three-star rating instead of a lower one. Frankly, the selection here is nothing impressive and we doubt most shoppers will find the dog food they need. However, if you happen to find your pet's preferred kibble in Dog's limited inventory and it's priced comparatively well at the time, we don't see a reason to avoid making the purchase.
If your dogs are like ours, you probably spot a furry little face at your bedside right on cue every morning, telling you it's time for breakfast. You go to scoop out their meal and - oh no - you're almost out of kibble! You already know that "people food" is a bad choice, because it can upset their stomachs (and encourage them to beg at the table too). What if you don't have time to run to the store? Or your local pet supply store is out of your pet's preferred dog food?
Online ordering to the rescue. From familiar brands to specialty manufacturers, most types of dog food are easily ordered over the internet. Better yet, some stores have ways of getting it delivered right to your home within a day - or even a few hours. Also, if you've got options near you and just don't have the energy to run inside, lots of dog food stores let you order online for curbside pickup.
Want to take your life to the next level of convenience? Look for a dog food retailer that offers autoship on your purchases: you can set up your account to have your wet and dry dog food delivered automatically on your preferred schedule. You'll never run out of dog food again.
What if you're trying a new type of dog food and you're not sure your persnickety pooch will be a fan? The best dog food stores make it risk-free by allowing for returns, refunds and exchanges on packages you've opened already.
There are lots of stores where you can buy your pet's food, and it's not always necessary to get it from a specialty retailer. So, which one should you choose the next time those hungry eyes are looking at you from the side of the bed? Here are some things to look for when you're deciding where to shop:
TopConsumerReviews.com has evaluated and ranked the best online retailers of dog food on the market today. We're confident that this information will help you find the right store to get all of your kibble and cans delivered to your doorstep. Your dog will thank you!
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