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Wysong Review

Sunday, November 3rd

2024 Dog Food Store Reviews

Wysong Review 2.5 Star Rating

Wysong

2.5 Star Rating
  • Sells its own brand of high-quality dog food
  • Frequent buyer program
  • Free shipping on orders of $80+ in the continental US
  • Save 10% on auto-ship deliveries
  • In business since 1979

Wysong has been feeding dogs a holistic canine diet since 1979. Their tagline proudly proclaims that they offer "the thinking person's pet food”, because of how carefully-crafted and nutritionally sound their products are. As you might have guessed, there are no other brands offered through Wysong's online store.

3 categories of dog food

There are three main categories of dog food you'll find here: Natural Dry (traditional kibble-style), Canned, and True Non-Thermal Freezedried. Interestingly, most of the dog food sold by Wysong is suitable for both dogs and cats (and even ferrets). Let's take a look at a sample of some of those products, to give you an idea of what you'll see when you visit the online store:

  • Epigen 90: if you're already feeding your dog a grain-free kibble, this is the equivalent. It's starch-free and has a high percentage of meat content, as well as pro- and pre-biotics, enzymes, vitamins, and minerals. It's priced at $31.09 for a 5-lb bag, $112.99 for a 20-lb box, and $223.98 for a 40-lb case.
  • Archetype Chicken: this is Wysong's original raw dog/cat food diet. It's never heated above 118°F but is rather freeze dried raw. It also contains plant nutrients, nutraceuticals, pre- and pro-biotics, vitamins, minerals, and micronutrients; you'll see things like barley grass, chia seed, plums, and carrots on the ingredient list. It also comes in quail and rabbit varieties. Prices for Archetype Chicken are $21.89 for a 7.5-oz bag or $238.79 for a 12-pack, but both were backordered at the time of our evaluation.
  • Canned dog food: Wysong makes varieties for adult dogs, senior dogs, and also their Epigen line. However, all canned food was on backorder when we visited. Expect to pay prices starting at $4.79 for a 12.5 oz can.

Cut corners as a frequent buyer

If you're looking to save a bit of money, pay attention to the "$0.50 credit corners” on your 5-lb. bags of Wysong dog food. When you've saved up at least 20 of them, you can mail them into Wysong for a coupon as part of their frequent buyer program. Just indicate if you're planning on redeeming that coupon directly with Wysong or with another retailer.

Save 10% with auto-ship

Another way to get a discount is by setting up your Wysong order with auto-ship. It'll get you a 10% discount on every delivery.

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Customer feedback is mediocre

Reputation-wise, Wysong doesn't come out looking so great. For starters, the Better Business Bureau gives the company an "F” rating; however, given that it's for failing to respond to a grand total of two complaints that have been filed with the BBB in the last three years, that doesn't seem like much cause for concern. And, the ratings for the dog food itself are relatively mixed - but we had to go to third-party retailers of Wysong products just to find them, because there aren't any provided on the brand's own website. Some customers are devoted to Wysong; they love the multi-purpose nature of the food (not having to buy something separate for their dogs and cats... or ferrets) and say that it's a big hit. Others complain that their pets don't find the food to be very appetizing, or that there seem to be unannounced formula changes that don't sit well with their pets' digestive systems.

Below-average refund policy

And, that could be a problem, considering that Wysong doesn't allow for returns on opened packages of food. You might find a different policy in place if you shop at a third-party retailer of Wysong products (like the #1 dog food store on our list), but the 30-day return window when you buy directly from Wysong only applies to unopened items. They put it like this: "Since Wysong does not specifically formulate for taste, smell, consistency, color or other factors unrelated to healthful nutrition, these factors would not be considered a quality issue justifying credit for the return of opened or partially used products.” Okay then!

Not our favorite dog food

Wysong is definitely a niche product: you've got to be really committed to their approach to feeding your dog if you're willing to pay those prices (and face the possibility of your pupper's favorite food being out of stock the next time you run out). And, it's a risky experiment to try Wysong with no refunds allowed on opened packages; rival dog food stores make it a lot easier (and less costly) to take a chance on something new. If all other dog food options have failed and you're desperate for something that your dog will actually eat, you could give Wysong a try - but you might want to get it from a third-party retailer for better availability and more customer-friendly policies.

Which Dog Food Store is the Best?

If you've ever seen your dog excitedly wagging his tail at mealtime, you know how much he depends on you to keep his bowl full. But what happens when you open the pantry and realize you're out of his favorite food? While a quick trip to the store might seem like an easy fix, what if you're short on time or the local pet shop doesn't carry the specific brand or formula your pet needs? That's where the oh-so-amazing convenience of buying dog food online comes in.

Shopping for dog food online has transformed the way pet owners meet their furry friends' nutritional needs. Whether you have a picky eater who prefers a gourmet recipe or a dog with special dietary restrictions, you'll find that online stores typically offer a wider variety than the grocery store (or even compared with your local mom-and-pop pet store).

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Dog Food Store FAQ

Like a normal person, dogs require a healthy balance of protein, fat, and carbohydrates in their diets. Carbohydrates, fats, and proteins provide your pooch the essential energy they need to do daily activities. Dogs rely on the protein in their diet to receive the 10 essential amino acids that they are unable to produce. Fats are the main source of fatty acids which provide not only an important part of the development of tissues, muscles, and nerves. Fatty acids allow your pets body to absorb fat-soluble vitamins (A, D, E, and K). Carbohydrates come in various forms and provide your pooch the energy it needs to do the normal daily activities. Along with a healthy diet, dogs need fresh water and regular exercise.
Dog food types vary greatly depending on the customer and pooches wants. There are vet authorized diets (prescription required), canned, dry, wet, specialized breed specific, premium, raw, human-grade, frozen, freeze-dried, dehydrated, and food toppings.
Very, most companies have dog food that can be refined to type of food, breed, age, vitamins, and allergies. You can get a brand that is breed and age specific for your puppy. Having an older dog means their dog food should have joint and muscle vitamins to provide support for an aging body. There are many options to choose from to keep your pooch happy and healthy.
Depending on the size of your pooch, your dog may need a new bag weekly or every 3 months. Some companies even offer a membership where you can sign up to receive deliveries (i.e., weekly, monthly, or quarterly) and even lower dog food prices. If you do not have a membership, delivery can fluctuate depending on the type of delivery options available and can range from 1 to 5 business days. To help with calculating how much you need, per every pound of dog food, there is 4 cups. So for a 5lb bag there is 20 cups and in a normal 20lb bag there is 80 cups.
Most dog foods will put grain free in the title or description of the dog food bag. If you are still hesitant make sure the dog food ingredients do not contain grains, which can be found in corn, soy, barley, rye, rice, or wheat. There are lots of grain free substitutes for your pooch such as tapioca, green peas, beans, legumes, sweet potatoes, and more.
Experts have recommended that it is best to transition slowly to the new pet food. When you first begin you should have the pet's food contain 25% of the new food and 75% of the old food. After a few days, without any stomach problems, you can start giving your pet 50% new and 50% old food ratios. Then for a few days use 75% new and 25% old food. After that you can fully transition over to the new food. This total process will take around 2 weeks.
Yes! Many companies have a 30-to-60-day return policy that allows the customer to return the unused food portions in the original bag with a guaranteed refund. Prescription food products require more of a process to return and in some cases, refund is not available. Be sure to read the small print if you are worried your furry friend might not like his or her new dinner.
Of course, if your pet decides they do not like the new food, or you receive a damaged bag, a refund is often allowed. Many companies offer excellent customer service through email, phone call, or on-site messaging. Be sure to read the policies of each company before placing your online order.
Compare the Best Reviews

Continued from above...

From organic, grain-free, or limited ingredient options to tried-and-true mainstream brands, the selection available online can meet every imaginable dietary need and picky pet preference. Plus, if you're ready to branch out and try something new for your favorite four-legged friend, you can take your time to compare brands, read ingredient lists, and even explore customer reviews, all from the comfort of your home.

Perhaps one of the biggest perks of ordering dog food online is the ability to schedule deliveries. Many retailers offer subscription services - your dog food arrives right when you need it, without you having to remember to place an order. This autoship option is perfect if you love the idea of having one less thing to worry about. Not only do you get to avoid last-minute trips to the store, but you may also benefit from discounts and free shipping, which can save you money in the long run.

There's just no beating the convenience of online dog food retailers. You can shop at any time of day, no matter your schedule. Whether you realize late at night that you're running low on food or you're too busy to squeeze in a trip to the pet store during the day, online ordering is always an option. And if you need your dog's food fast, many sites offer same-day or next-day delivery services - so that Rover never has to miss a meal (though he may be disappointed not to get that can of tuna or other "people food” when you don't have his kibble on hand).

Is your dog a little particular? Several online retailers offer flexible return policies, allowing you to exchange or return a product if it doesn't pass the sniff test. Some even provide trial sizes so you can test out a new formula before committing to a full-size bag or case of cans. This kind of hassle-free shopping experience can be a lifesaver when you're trying to find the perfect food for your pet's unique tastes or dietary needs.

You've got a lot of options for where to buy your dog food online. Which store should get your dollars? Use these criteria to pick the right one for you:

  • Selection. First and foremost, does the dog food store carry the brand your pup loves? Do they have his preferred kibble flavor, maybe in multiple sizes, plus some other flavors within the same brand if you need to branch out? Can you get both wet and dry food, just in case you need to switch it up?
  • Price. In today's economy, we're all looking for ways to save on the products we buy regularly, and dog food is no different. Will you save money if you buy your dog food at the store you're considering? Factor in any shipping costs, frequent buyer discounts, and any other perks that might make it a better deal than taking a trip to the pet food store near you.
  • Perks. Some dog food stores go the extra mile to earn your loyalty. Are there any benefits that might sweeten the deal, like free consultations with a veterinarian or rewards programs?
  • Reviews and reputation. Look at reviews on the dog food itself, as well as those left by the store's customers overall. Does the store offer brands and flavors that are generally well-liked by pets? Is the customer service team helpful when something doesn't go according to plan, from late deliveries to food that gets rejected by a picky pet's palate?

To help you find the right dog food store for your furry best friend, the canine-loving experts at Top Consumer Reviews have researched and ranked some of today's most popular options. So, the next time your dog looks at you with those eager, hungry eyes, you can rest easy knowing that a quick click online will have his bowl filled in no time.

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