Pooch Perks Review

Friday, April 18th

2025 Dog Treat Club Reviews

Pooch Perks

• Prices range from to $49.99/month
• All treats and toys are made in the USA
• 4 subscriptions to choose from
• Subscriptions can last 1, 3, 6, or 12 months
• Monthly, bi-monthly, or quarterly deliveries
• Boxes can be customized to avoid allergens
• $2 shipping fee per box
• "A+” rated by the BBB

Pooch Perks was created by two dog moms who wanted to bring made-in-the-USA treats and toys to fur babies everywhere, all while benefiting abused and neglected pups. With their subscription boxes, a portion of the profits are donated to animal rescues nationwide (so reach out if you happen to work with one that could benefit from Pooch Perks' contributions).

4 options for dog treat deliveries

There are 4 subscriptions to choose from at Pooch Perks. Delivery fees of $2 per shipment aren't included in these prices.

• Pampered Pooch. Listed as "extreme pampering” and "great for multiple dogs”, this box comes with 3-4 premium toys, 3 bags of treats, 2 small chews/treats, 1 premium accessory, and 1 waste bag roll. You'll pay $49.99 per delivery.
• Pooch Box. The most popular option at this dog treat club, this subscription includes 2 toys, 2 treats, and 1 natural small treat/chew. It's priced at $33.99/month.
• Toys Only. This is the box if you want non-food fun for your pet. It comes with 3 plush toys each time; you can choose one size or mixed sizes in each box. It's priced between $25.99 to $26.99 per month, depending on the dog size you indicate.
• Treats Only. No surprises here, this subscription is food-only, with 3 treats and 2 chews per shipment. Unfortunately, when we tried to add the monthly subscription to our cart, the Pooch Perks site was missing a subscription button. We were only able to buy it as a prepaid plan or a bi-monthly delivery, and both of those indicated a price of $19.95 per month.

Can customize some elements

On any Pooch Perks subscription, you'll specify your dog's size (and you can enter "mixed” if you're accommodating multiple dogs in your household) and gender (though there's no way to indicate "both” there, if you've got a boy and a girl). You can also enter any customization requests in the box. This is where you'll be able to ask Pooch Perks to only include grain-free treats or to avoid any other allergens your doggo may have.

Same price whether you prepay or pay as you go

All of Pooch Perks' subscriptions can be set up as a 3-, 6-, or 12-month prepay. But, despite what you might expect, there's no discount for doing so: for example, with the Pampered Pooch box, a 12-month prepay was $599.40.

Good rating, outdated site?

The Better Business Bureau gives Pooch Perks an "A+” rating, and there were no complaints filed there over the last 12 months. At first, we wondered if that meant that this dog treat club had gone out of business (especially when we saw that the site had a copyright that was several years old), but we were happy to find plenty of current posts on Pooch Perks' social media channels.

Iffy when it comes to customer service

Unfortunately, there's a lot NOT to love about this dog treat subscription service. Once you've locked in a subscription, there are no refunds: even if you wind up not liking your deliveries and want to cancel, the shipments will keep coming until you reach the end of your plan. If something arrives that's defective, Pooch Perks will work with you to offer a replacement, but that's the extent of their customer satisfaction policy. Oh, and did we mention that all pre-paid subscriptions automatically renew at the end of the term, so if you forget to cancel, you're locked in for yet another subscription? We don't love that at all.

Not a lot of recent, positive feedback

To top that off, Pooch Perks doesn't have much recent customer feedback: most reviews and comments we found were from several years ago. While a lot of that was quite positive, some comments noted that the boxes didn't have a lot of bang for the buck, and many subscribers were irritated at being inadvertently locked into yet another round of deliveries when they missed the window to cancel before it auto-renewed.

Just average

Dog treat clubs are really popular these days, and it just doesn't look like Pooch Perks is keeping up with the competition - especially with respect to customer satisfaction. It's not a terrible option if you really value the peace of mind that comes with knowing all your fur baby's treats are made in the USA, or if you want a super-customizable box, but overall we're just not excited by what Pooch Perks is offering.