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PupBox Review

Sunday, March 3rd

2024 Dog Treat Club Reviews

PupBox Review 2 Star Rating


2 Star Rating
  • Boxes tailored to meet your dog's developmental stage
  • Options for adult dogs too
  • Monthly prices range from $20 to $39, depending on subscription length
  • Shipping fees of $3.99 per box (free if you add extra treats at checkout)
  • Over 3 million boxes delivered

Getting a puppy can feel as challenging as having a newborn baby. There are numerous questions about how to care for your new furry family member, establish a routine, and help them settle into your home. PupBox is a dog treat club that understands the unique needs of new dog parents navigating the joys and challenges of puppyhood. They've delivered over 3 million boxes.

Developmental milestones are the focus

When you create a profile for your puppy, PupBox customizes your deliveries to suit your dog's current developmental stage. Whether it's teething or housebreaking, you'll receive training guides and treats designed to support your pup's progress. Each box also includes an assortment of toys, chews, and accessories perfectly suited for your dog's specific stage of development. You can also add notes about your four-legged friend and any allergies during the profile creation process.

Treats for adult dogs too

If your "baby dog" is more mature and not in the traditional puppy stage, no worries. PupBox caters to adult dogs too. Each delivery for that age range contains 4-7 products that aren't age-specific, and you'll still receive valuable training tips and tricks to help your older pet.

Best Dog Treat Clubs

Prices range from $20 to $39 per delivery

We were a little annoyed that we had to create a whole profile just to peek at PupBox's pricing; to spare you that hassle, we'll tell you what to expect. If you're interested in trying out a single PupBox, it's available for a one-time purchase of $39. However, for those who opt for a 3-month, 6-month, or 12-month subscription, substantial savings await: $34 per box on a 3-month plan, $32 per box on a 6-month subscription, or $20 per box when you sign up for a whole year. Shipping is $3.99 per box, unless you add an extra treat to your subscription (options available during checkout). All plans are paid monthly, not upfront, and they'll renew automatically until you cancel.

Good satisfaction guarantee

PupBox claims that if any of the products in your delivery fall short of your expectations, they'll happily send you a replacement hassle-free. It's a great customer-centric promise, although PupBox lacks a customer service phone line, relying on communication through email, traditional mail, and social media channels (not exactly ideal for any urgent concerns).

Not great right out of the gate

Also, PupBox's reputation has declined since our previous review. They've gone from an "A+" to a "B+" from the Better Business Bureau, with nearly 100 complaints filed over the last three years. Customers who weren't satisfied with their initial box reported issues, such as products not offering a good value for the price or items being incorrectly sized for their large-breed puppies, and received no response from company representatives.

Best Dog Treat Clubs

Hard to cancel

Furthermore, PupBox's cancellation policy leaves much to be desired. Once you subscribe, you're committed to the full term of your membership and can only deactivate the auto-renewal at the end of your subscription. We found complaints from customers who struggled to turn off the renewal without success.

Good idea but doesn't deliver

PupBox's concept of tailoring a dog treat club to a puppy's developmental stages, delivering timely training support, along with corresponding treats and toys, is promising. However, PupBox doesn't seem to live up to expectations, not always delivering a quality experience to their subscribers, particularly in terms of communication, responsiveness, and subscription management. We'd recommend that you look elsewhere for guidance on raising your puppy, as well as for your dog treats delivered on the regular.

Which Dog Treat Clubs Are the Best?

Have you ever wondered where to discover the most paw-some Dog Treat Clubs? Well, you're in for a tail-wagging treat because we're about to embark on a quest to find the perfect subscription service for your four-legged bestie. After all, why should humans have all the fun with monthly surprises when our furry friends can join the excitement too?

Picture this: a box arrives at your doorstep every month, filled with goodies that'll make your pup do the happy dance. What's inside, you ask? Treats and sometimes toys! The best part? You can customize each delivery to suit your dog's size, taste buds, allergies, and chewing habits.

The Best Dog Treat Clubs Compare Dog Treat Clubs Compare Dog Treat Club Reviews What are the best Dog Treat Clubs Best Dog Treat Club Reviews

Dog Treat Club FAQ

Dog treats are manufactured globally but mainly in the U.S. and Canada. If this is an important detail for you, be sure to investigate the company before making a purchase.
When looking for a dog treat subscription, we recommend using companies that offer customizable treat plans that allow you to list any pet allergies. Some customizations allow the customer to create dog treat plan that is not only free of allergies but matches diet preferences as well.
Unfortunately, due to the treats being a perishable item, most companies do not accept returns. Refunds are normally available only if the item has been damaged or billed correctly. If you have a finicky eater, consider a one-time purchase before committing to a regular shipment.
Treat memberships all vary depending on company and the type of subscription. Membership costs can range from $15 to $35.99 per month. Several companies offer a one-time cost, no subscription needed, package to try out the treat club before committing to a membership.
The duration of dog treat memberships can vary depending on the company. You'll find 1 time, seasonal, quarterly, every 6 months, or every year deliveries. Many companies offer flexible options to meet the needs of their customers.
Depending on the plan selected, Fido can anticipate fresh treats every month, quarterly, semi-annually or annually. Treats are typically sent through standard delivery services.
The amount of variety differs with each company. Some companies offer treat plans with 3-4 items or an upgraded version including 5-8 items. Variety in each box can range from toys, treats, grooming accessories, and more depending on the subscription.
Companies that offer customizable treat plans allow your pets information (including age and/or breed) to create a perfect treat subscription box. Please keep in mind some companies may have only allergy free, or size only, treats but not age specific.
Compare the Best Reviews

Continued from above...

No more trying to fit a Great Dane-sized bone into a Chihuahua's mouth. And if you've got a furry friend who can demolish a plush toy faster than you can say "fetch," fear not. Some Dog Treat Clubs offer specially-selected packages designed to outsmart even the most determined chewers in the pack.

Dog Treat Clubs aren't just a way to pamper your own pooch. They make the perfect gift for that person on your list who already seems to have it all. Forget the snoozy gift cards and fruit baskets. Imagine the joy on their face when they open a box full of fresh chews and tug toys for their furbaby.

With so many options out there, it's easy to feel a bit overwhelmed. Lucky for you, we've got some tips to help you find the perfect club for your pampered pooch or for your friend's furry sidekick:

  • Box contents. Naturally, you want to check out what's inside. Is it all treats, treats and toys, or some other combination? Pay close attention if you have a pup with allergies to certain ingredients (you need a subscription that's grain-free).
  • Value. What will you get for the monthly cost? Are the treats (and convenience) worth the price, or could you snag them just as easily at a local store for less money?
  • Flexibility. Can you choose different payment and delivery schedules? What if you need to skip a month or switch up the sizes of the treats and toys for your pups?
  • Customer satisfaction. What do other subscribers say about their experience? Does the company go the extra mile to keep their customers happy? Can you get a refund if your deliveries don't wind up feeling like much of a treat after all?

Ready to pick the perfect Dog Treat Club? The experts at Top Consumer Reviews have checked out and ranked the best ones around. So go ahead, treat your four-legged friend to months of tail-wagging joy!

The Best Reviews of Dog Treat Clubs