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Autel Review

Wednesday, January 22nd

2025 Drone Reviews

Autel Review 3 Star Rating

Autel

3 Star Rating
  • Cost: From $799 to $12,599
  • Advanced flight stability ensures smooth and steady flight performance
  • High-quality cameras capture stunning 4K video and high-res photos
  • Long battery life provides extended flight time for more aerial exploration
  • Intelligent flight modes automate flight features for creative shots
  • Compact and portable design for easy carry in on-the-go work and adventures

Autel Robotics, founded in 2014, is a significant player in the drone industry and is known for its commitment to innovation. Based in Shenzhen, a hub for drone technology, the company has expanded with subsidiaries in the US, Germany, Italy, and Singapore. Their focus on research and development is evident with 2,537 patent applications worldwide and 1,053 patents authorized.

Wide variety of drones

The company offers a variety of drones, including multi-rotor and fixed-wing models, used primarily for security, inspection, and surveying & mapping. They also provide software tools like a developer console, API, and SDK for those interested in customizing their drone experiences. Autel products are available through their official online store, authorized partners, and select retailers. However, due to no small amount of negative customer feedback, we recommend you first consider a different drone manufacturer for your hobby or enterprise needs, before committing your dollars to Autel. Let's see why.

Versatile consumer drone lineup

Want to know more about Autel's drone lineup?

  • Autel's consumer drone lineup includes the EVO Lite Series, featuring a 6K 1" CMOS camera with a 4-axis gimbal and One Click Video feature. This series stands out with its impressive 7.4-mile transmission range and up to 40 minutes of flight time.
  • The portable EVO Nano Series weighs just 0.55 lbs and is available in four colors. Despite its compact size, it doesn't compromise on quality, offering an RYYB design for enhanced photo capture and delivering 50MP photos with 2.7K/30FPS transmission quality.
  • Moving up in capabilities, the EVO II Pro V2 has a 1" CMOS sensor, 6K HD camera, and 16x digital zoom. It supports 10-bit A-log recording and provides up to 40 minutes of flight time, making it a versatile choice for aerial photography and videography enthusiasts.
  • At the highest end of Autel's consumer drones, the EVO II features an 8K camera with 10-BIT HDR capabilities. It also features 360° obstacle avoidance and Dynamic Track 2.0, offering advanced functionalities for capturing smooth, detailed footage while navigating challenging environments.

Convenient portability and user-friendly design

All of the drones we reviewed from Autel have portability features making it easier to pack, unpack, and set up the drones for use in any situation. For ease of use, all drones feature extensive documentation and feature-filled mobile apps, controllers, and accessories to improve usability.

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Specialized enterprise drone solutions

Autel's enterprise drone offerings are designed to accommodate many specialized use cases.

  • The Alpha Series and Dragonfish Series are tailored for applications that require high-resolution imaging and long flight times. The Alpha features 4K 35x optical zoom, an IP55 rating for ruggedness, and 56x dual thermal zoom, making it suitable for tasks that demand precision and durability. On the other hand, the Dragonfish Series has an impressive 158 minutes of flight time, 4K 50x optical zoom, and an 18.6-mile transmission range, coupled with quick assembly capabilities.
  • For industries where obstacle avoidance and flight autonomy are important, Autel offers the EVO Max Series. These drones feature 720° obstacle avoidance, non-GPS return-to-home, and automatic rerouting around obstacles. They're designed to navigate complex environments safely and efficiently.
  • Autel's EVO II and EVO II Pro V3 models, and the EVO II Enterprise V3, are geared toward tasks that require high precision and reliable communication. These drones come with features like 9.3 miles of transmission range, RTK module compatibility, and ADS-B signal receivers, making them suitable for applications that demand accurate positioning and long-range communication.
  • The EVO II Dual 640T V3 and EVO II Dual 640T V2 models are specialized for thermal imaging tasks. They feature high-resolution thermal cameras and 360° obstacle avoidance capabilities. These drones are ideal for applications such as search and rescue, infrastructure inspection, and environmental monitoring, where thermal imaging is essential.
  • At the top end, the EVO II RTK Series V3 and V2 offer centimeter-level high-precision positioning systems, eliminating the need for ground control points and ensuring accurate data collection for surveying and mapping applications. With transmission ranges of up to 9.3 miles and 5.5 miles respectively, these drones provide reliable communication and high-speed data transfer capabilities.

Superior camera quality and selection on some models

For the best quality of images from the camera sensor, the EVO II Pro V3 stands out for having the best camera quality. It features a 1" CMOS sensor, Moonlight Algorithm 2.0, and 16x digital zoom, offering high-resolution images and videos with excellent clarity and detail. Conversely, the EVO Nano Series offers the least for camera quality. While it still provides decent 2.7K/30FPS transmission quality and a 50MP photo capability, it doesn't match the high-resolution and advanced features in models like the EVO II Pro V3 or the Alpha series.

Impressive flight time and transmission ranges

If flight time and range are important to you, The Dragonfish series has an amazing 158 minutes of flight time over an 18.6-mile transmission range due to its extended 4.8-hour battery life. This makes it ideal for long-term photographic missions without changing the battery as often. Note that the 18.6 miles is the image transmission distance when the base station is used. Without a base station, the image transmission distance is 6.2 miles. The hobbyist EVO Nano Series will, at best, give you 6.2 miles of transmission range and a battery life of 2.5 hours when connected to a mobile phone and about 3.5 hours when not connected to a mobile phone.

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Comprehensive obstacle avoidance features

Autel drones with obstacle avoidance abilities include the Alpha, EVO Max, EVO II Enterprise V3 and V2, EVO II Pro V3, EVO II DUAL 640T V3 and V2, EVO II RTK Series V2, EVO Lite Series, EVO Nano, EVO II Pro V2, and EVO II. The degrees of avoidance range from 360° to 720° (above, below, and lateral).

Wide selection of buying options and price ranges

With Autel, you have a choice of buying options. You can browse their website and filter a search of authorized partner dealers based on location, product, drone types, and drone specialties. Online stores include Autel's website plus 16 other online retailers. Prices start at $799 for the low-end EVO Nano consumer drone and go up to $12,599 for the EVO Max 4N. Care plan availability varies depending on the drone, and the prices of care plans start at $69.

Low customer sentiment and reputation

The overall customer sentiment towards Autel Robotics is negative, with several customers expressing dissatisfaction with the product quality and customer service. Complaints largely revolve around issues with product reliability, poor customer support, and warranty disputes. One common complaint is about the drone's safety features failing, leading to accidents for which Autel refuses to take responsibility. For instance, a customer's EVO II Enterprise V3 collided with a tree despite the anti-collision feature. Autel's response was to attribute the accident to pilot error and charge for repairs, which the customer felt was unfair. Customers also express frustration with drones malfunctioning, incomplete repairs, the lack of spare parts, and discontinued customer support for older models. Some feel Autel's business practices are deceptive, particularly regarding repair services and warranty coverage.

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Some positive comments as well

On the positive side, a few customers liked the drone's performance and referenced some instances of successful warranty claims. One customer mentioned that their EVO lite Plus drone crashed, but Autel replaced it and even provided extra accessories. However, these positive experiences appear to be in the minority compared to the negative feedback.

Has a lot of potential but doesn't deliver on customer support

While Autel's drones may offer advanced features and performance, the company contends with product reliability and customer support issues, leading to widespread dissatisfaction. We recommend searching out the offerings of other drone companies before buying an Autel drone.

What is the Best Drone for Your Money?

Drones, also known as unmanned aerial vehicles (UAVs), are remotely controlled aircraft made in various sizes and configurations. These flying devices can be equipped with cameras, sensors, and other payloads, making them versatile tools for different applications.

The popularity of consumer and enterprise drones has grown significantly in recent years, due to their versatility and unique photographic perspectives. Their ability to quickly cover large areas and access hard-to-reach places has made drones invaluable tools for professionals and hobbyists alike.

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Drone FAQ

The requirements for flying a drone vary depending on your location and the purpose of your flight. In many countries, recreational drone pilots are required to register their drones and follow specific guidelines, such as flying below a certain altitude and keeping the drone within visual line of sight. If you plan to use your drone for commercial purposes, you may need to obtain a special license or permit. It's essential to research and adhere to the drone regulations in your area to ensure safe and legal operation.
The flight time of a consumer drone depends on various factors, such as the drone's size, weight, battery capacity, and payload. On average, most consumer drones can fly between 15 to 30 minutes on a single battery charge. However, some high-end models may offer flight times of up to 45 minutes or more. Factors like wind, temperature, and flying style can also impact the drone's flight time. To extend your flying sessions, consider purchasing additional batteries or a portable charging solution.
While drones offer the freedom to explore and capture aerial footage, there are restrictions on where you can fly them. It's crucial to familiarize yourself with your local laws and regulations regarding drone use. In general, you should avoid flying your drone near airports, military bases, and other sensitive areas. Many countries also prohibit flying drones over crowds, public events, and private property without permission. National parks and wildlife reserves often have specific drone regulations to protect the environment and wildlife. Always research the area where you plan to fly and adhere to any posted signs or guidelines.
The maximum distance a drone can fly from its controller, also known as the range, varies depending on the model and the transmission technology used. Most consumer drones use either 2.4 GHz or 5.8 GHz radio frequencies to communicate with the controller. The range can be influenced by factors such as interference from other electronic devices, physical obstacles, and weather conditions. On average, consumer drones have a range of about 1 to 5 miles (1.6 to 8 kilometers). However, it's wise to keep the drone within visual line of sight to ensure safe operation and comply with local regulations.
Most consumer drones are not designed to be fully waterproof. While some models may have a water-resistant coating to protect against light rain or splashes, they are not intended for use in heavy rain or underwater (!). If you accidentally land your drone in water, remove the battery immediately and dry the drone thoroughly to prevent damage to the electronic components. If you require a drone for use in wet conditions, consider looking for models specifically designed for water resistance or invest in a waterproof casing for your drone.
Using a drone for commercial purposes, such as aerial photography, surveying, or delivery services, often requires additional certifications and permits beyond those needed for recreational flying. In many countries, commercial drone pilots must obtain a specific license, which may involve passing a written exam and demonstrating proficiency in operating the drone safely. Additionally, commercial drone operations may be subject to more stringent regulations, such as maintaining a visual line of sight, flying at lower altitudes, and carrying liability insurance. If you plan to use your drone for commercial purposes, research the requirements in your area and obtain the necessary licenses and permits before offering your services.
Regular maintenance is essential to ensure the longevity and safe operation of your drone. Before each flight, inspect the drone for any physical damage, loose parts, or signs of wear. Check the propellers for cracks or deformation and replace them if necessary. Ensure that the battery is fully charged and free from any swelling or damage. After each flight, clean the drone to remove any dirt, dust, or debris that may have accumulated during operation. Store the drone and its batteries in a cool, dry place away from direct sunlight. Regularly update the drone's firmware to benefit from the latest features, bug fixes, and safety enhancements. If you notice any unusual "behavior” or have concerns about your drone's performance, consult the manufacturer's support resources or seek assistance from a professional repair service.
Dryer technology continues to advance, and some top-rated brands offer all-in-one machines that combine washing and drying capabilities in a single appliance. Say goodbye to changing loads and simplify laundry day with these innovative options.
  • Extra batteries: Having additional batteries allows you to extend your flying time and minimize downtime between flights.
  • Spare propellers: Keep a set of spare propellers on hand in case of damage or wear.
  • Carrying case: A dedicated carrying case protects your drone during transport and storage.
  • ND filters: Neutral density (ND) filters help reduce the amount of light entering the camera, enabling slower shutter speeds and smoother video footage.
  • Landing pad: A portable landing pad provides a clear and stable surface for takeoffs and landings, especially in areas with tall grass or uneven terrain.
  • FPV goggles: First-person view (FPV) goggles allow you to experience the flight from the drone's perspective, providing an immersive flying experience.
  • Gimbal stabilizer: An external gimbal stabilizer can help improve camera stability and reduce vibrations for smoother video footage.
  • Propeller guards: Propeller guards protect the propellers and surrounding objects from damage in case of collisions, making them useful for indoor flying or when learning to operate the drone.
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Continued from above...

The history of drones dates back to the early 20th century, when they were primarily used for military purposes. However, it wasn't until the 21st century that drones became more accessible to the general public. Technological advancements, such as smaller and more powerful batteries, lightweight materials, and improved flight control systems, have made consumer drones more affordable and user-friendly. The introduction of GPS and automated flight modes has simplified the flying experience, allowing even novice users to capture stunning aerial footage.

Consumer drones are designed for personal and recreational use, enabling users to capture aerial footage, explore their surroundings from a new perspective, and enjoy the thrill of flying.

Enterprises and governments use drones for aerial surveying and mapping, agriculture, emergency response and search and rescue, infrastructure inspection, law enforcement and border control, environmental monitoring, delivery services, media and entertainment, construction and mining, and insurance assessments.

When evaluating consumer drones, consider the following key criteria:

  • Camera quality. Look for drones with high-resolution cameras capable of capturing detailed photos and smooth video footage.
  • Flight time and range. Consider the drone's battery life and how long it can stay in the air on a single charge. Also, be sure that the drone has a sufficient control range to meet your needs and comply with local regulations.
  • Ease of use. Choose a drone with user-friendly controls and features like automatic takeoff, landing, and return-to-home. Also, look for drones equipped with obstacle avoidance sensors to minimize the risk of crashes. With respect to portability, be aware of the drone's size and weight, especially if you plan to travel with it.
  • Price: Determine your budget and look for a drone that offers the best value for your money.
  • Brand reputation. Research the drone manufacturer's reputation for quality, customer support, and firmware updates.
  • Ease of use. Choose a drone with user-friendly controls and features like automatic takeoff, landing, and return-to-home. Also, look for drones equipped with obstacle avoidance sensors to minimize the risk of crashes. With respect to portability, be aware of the drone's size and weight, especially if you plan to travel with it.

Top Consumer Reviews has thoroughly investigated the consumer and professional drone industry, including various drone companies and manufacturers, to help you make well-informed decisions when investing in drone technology. Our team of experts has analyzed multiple aspects of the drone market, considering factors such as the latest advancements in drone features, the wide range of applications for personal and business use, customer satisfaction, and the overall reputation of drone brands. We have created a comprehensive guide to the best drone companies and manufacturers to help you find the perfect drone solution for your specific needs, whether you're a hobbyist, professional photographer, or business owner looking to leverage the power of aerial technology.

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