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EXO Review

Tuesday, January 21st

2025 Drone Reviews

EXO Review 1 Star Rating

EXO

1 Star Rating
  • Cost: From $329 to $949
  • Sleek design and modern aesthetics
  • More advanced camera capabilities for aerial photography
  • Wide range of drone models is available to suit various needs
  • Intuitive user interface for easy operation
  • Innovative technology for stable and precise flight control

EXO claims it distinguishes itself in the drone market by focusing on innovation and user-centric design. EXO targets enthusiasts and professionals by offering a range of drone models equipped with advanced features such as high-resolution cameras and extended flight times. While some customers praise EXO for its sleek designs and dependable performance, many others voice concerns over technical issues and lackluster customer support. Given the amount of negative feedback, we cannot recommend EXO at this time.

Product range initially looks decent

EXO's drone selection is small, but there are options for all ability levels, budgets, and consumer-oriented needs. Below is a summarized rundown of each major category of drone EXO sells.

EXO Blackhawk 3 Pro for advanced pilots

The EXO Blackhawk 3 Pro, priced at $949, includes an impressive flight time of over 53 minutes and can withstand winds up to Grade 7 (36mph). It features a 48 Megapixel f/1.85 camera capable of capturing 200mbps 4K HDR video with 6x hybrid zoom and night mode, backed by a 1/1.3in CMOS sensor. With a transmission range of over 9 miles and 3-way obstacle avoidance, this drone is FAA-compliant, offers an easy learning curve, and ensures privacy with encryption.

EXO Mini Pro+ 2024 is a newer mid-tier drone

A new addition to the lineup, the EXO Mini Pro+ 2024 is priced at $799. The Mini Pro+, with a 48-megapixel HDR camera that can record 200mbps 4K HDR video, has a 6x hybrid zoom. It offers a battery life of over 40 minutes and a transmission range of more than 6 miles. The Mini Pro+ 2024 features optional 3-way obstacle avoidance, automatic Quickshots, wind resistance, and privacy encryption.

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EXO Cinemaster 2 for low-budget and new operators

The EXO Cinemaster 2, priced at $399, is a more affordable option that still delivers quality features. It sports a 10-megapixel camera capable of capturing 4K UHD video and 1080P slow motion, backed by a 1/2.3in CMOS sensor. With a wind resistance of Grade 5 (13-27 mph) and a flight time of 28 minutes, the Cinemaster 2 also includes an adjustable spotlight, requires no internet connection, and comes with a carrying case.

EXO X7 Ranger PLUS for low-cost FAA compliance

Lastly, the EXO X7 Ranger PLUS, priced at $329, offers optional 360° obstacle avoidance and a flight time of 25 minutes. It has a transmission range of 1/2 mile and a camera capable of capturing 4K photos (9 megapixels) and 2K video. The X7 Ranger PLUS can withstand winds up to 20 mph and features smart GPS modes. As of the date of this review, this drone was FAA-compliant.

Notable features of EXO drones

Each EXO's drone offers high-quality cameras and video capabilities, ranging from 4K HDR to 1080P Slow Motion. They also feature GPS tracking, return home functions and various flight modes. Wind resistance varies, with the Blackhawk 3 Pro and Mini Pro+ offering the highest resistance at Grade 7. Flight times range from 25 minutes to over 50 minutes.

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Differences between EXO drone models

The Blackhawk 3 Pro stands out with its longest flight time, highest wind resistance, and longest transmission range, making it suitable for professionals or enthusiasts needing extended flight capabilities. The Mini Pro+ offers similar features at a lower price point and is ideal for intermediate users wanting advanced features without the highest price tag. The Cinemaster 2 prioritizes portability and affordability while still delivering decent camera quality, making it suitable for hobbyists or those on a budget. The X7 Ranger PLUS balances affordability and features, making it best for beginners or casual users.

Which choice of EXO drone makes the most sense

The choice of drone depends on the user's needs and budget. Professionals or enthusiasts may prefer the Blackhawk 3 Pro for its advanced features, while intermediate users may opt for the Mini Pro+ for its balance of performance and price. Hobbyists or budget-conscious consumers could consider the Cinemaster 2, while beginners might find the X7 Ranger PLUS a suitable entry-level option.

Negative experiences and widespread discontent with EXO drones

Based on the reviews from both Trustpilot and the Better Business Bureau (BBB), the overall reputation of EXO among its customer base appears overwhelmingly negative. On Trustpilot, out of four reviews, all were rated one star, with customers expressing dissatisfaction with various aspects of their experiences. Common complaints include poor customer service, malfunctioning products, difficulty obtaining refunds or replacements, and issues with shipping and delivery. For example, customers reported problems with faulty hardware, non-functional apps, unresponsive customer support, and misleading advertising regarding return policies and product capabilities.

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Failed rating with the BBB

More importantly, the BBB rating for EXO is an "F”, with numerous complaints regarding product issues, service problems, delivery delays, and unresolved disputes. Customers have reported receiving defective products, encountering difficulties with obtaining refunds or exchanges and experiencing challenges with communication and support from the company. Additionally, customers have lodged complaints about the company's failure to adhere to advertised warranties and return policies, further contributing to negative customer experiences.

Not a drone brand we recommend

We don't recommend that anyone purchase drones from EXO. The pattern in the customer reviews and complaints of poor product quality, inadequate customer support, and misleading business practices suggests a significant risk of encountering issues and dissatisfaction with their products and services.

What is the Best Drone for Your Money?

Drones, also known as unmanned aerial vehicles (UAVs), are remotely controlled aircraft made in various sizes and configurations. These flying devices can be equipped with cameras, sensors, and other payloads, making them versatile tools for different applications.

The popularity of consumer and enterprise drones has grown significantly in recent years, due to their versatility and unique photographic perspectives. Their ability to quickly cover large areas and access hard-to-reach places has made drones invaluable tools for professionals and hobbyists alike.

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Drone FAQ

The requirements for flying a drone vary depending on your location and the purpose of your flight. In many countries, recreational drone pilots are required to register their drones and follow specific guidelines, such as flying below a certain altitude and keeping the drone within visual line of sight. If you plan to use your drone for commercial purposes, you may need to obtain a special license or permit. It's essential to research and adhere to the drone regulations in your area to ensure safe and legal operation.
The flight time of a consumer drone depends on various factors, such as the drone's size, weight, battery capacity, and payload. On average, most consumer drones can fly between 15 to 30 minutes on a single battery charge. However, some high-end models may offer flight times of up to 45 minutes or more. Factors like wind, temperature, and flying style can also impact the drone's flight time. To extend your flying sessions, consider purchasing additional batteries or a portable charging solution.
While drones offer the freedom to explore and capture aerial footage, there are restrictions on where you can fly them. It's crucial to familiarize yourself with your local laws and regulations regarding drone use. In general, you should avoid flying your drone near airports, military bases, and other sensitive areas. Many countries also prohibit flying drones over crowds, public events, and private property without permission. National parks and wildlife reserves often have specific drone regulations to protect the environment and wildlife. Always research the area where you plan to fly and adhere to any posted signs or guidelines.
The maximum distance a drone can fly from its controller, also known as the range, varies depending on the model and the transmission technology used. Most consumer drones use either 2.4 GHz or 5.8 GHz radio frequencies to communicate with the controller. The range can be influenced by factors such as interference from other electronic devices, physical obstacles, and weather conditions. On average, consumer drones have a range of about 1 to 5 miles (1.6 to 8 kilometers). However, it's wise to keep the drone within visual line of sight to ensure safe operation and comply with local regulations.
Most consumer drones are not designed to be fully waterproof. While some models may have a water-resistant coating to protect against light rain or splashes, they are not intended for use in heavy rain or underwater (!). If you accidentally land your drone in water, remove the battery immediately and dry the drone thoroughly to prevent damage to the electronic components. If you require a drone for use in wet conditions, consider looking for models specifically designed for water resistance or invest in a waterproof casing for your drone.
Using a drone for commercial purposes, such as aerial photography, surveying, or delivery services, often requires additional certifications and permits beyond those needed for recreational flying. In many countries, commercial drone pilots must obtain a specific license, which may involve passing a written exam and demonstrating proficiency in operating the drone safely. Additionally, commercial drone operations may be subject to more stringent regulations, such as maintaining a visual line of sight, flying at lower altitudes, and carrying liability insurance. If you plan to use your drone for commercial purposes, research the requirements in your area and obtain the necessary licenses and permits before offering your services.
Regular maintenance is essential to ensure the longevity and safe operation of your drone. Before each flight, inspect the drone for any physical damage, loose parts, or signs of wear. Check the propellers for cracks or deformation and replace them if necessary. Ensure that the battery is fully charged and free from any swelling or damage. After each flight, clean the drone to remove any dirt, dust, or debris that may have accumulated during operation. Store the drone and its batteries in a cool, dry place away from direct sunlight. Regularly update the drone's firmware to benefit from the latest features, bug fixes, and safety enhancements. If you notice any unusual "behavior” or have concerns about your drone's performance, consult the manufacturer's support resources or seek assistance from a professional repair service.
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  • Extra batteries: Having additional batteries allows you to extend your flying time and minimize downtime between flights.
  • Spare propellers: Keep a set of spare propellers on hand in case of damage or wear.
  • Carrying case: A dedicated carrying case protects your drone during transport and storage.
  • ND filters: Neutral density (ND) filters help reduce the amount of light entering the camera, enabling slower shutter speeds and smoother video footage.
  • Landing pad: A portable landing pad provides a clear and stable surface for takeoffs and landings, especially in areas with tall grass or uneven terrain.
  • FPV goggles: First-person view (FPV) goggles allow you to experience the flight from the drone's perspective, providing an immersive flying experience.
  • Gimbal stabilizer: An external gimbal stabilizer can help improve camera stability and reduce vibrations for smoother video footage.
  • Propeller guards: Propeller guards protect the propellers and surrounding objects from damage in case of collisions, making them useful for indoor flying or when learning to operate the drone.
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Continued from above...

The history of drones dates back to the early 20th century, when they were primarily used for military purposes. However, it wasn't until the 21st century that drones became more accessible to the general public. Technological advancements, such as smaller and more powerful batteries, lightweight materials, and improved flight control systems, have made consumer drones more affordable and user-friendly. The introduction of GPS and automated flight modes has simplified the flying experience, allowing even novice users to capture stunning aerial footage.

Consumer drones are designed for personal and recreational use, enabling users to capture aerial footage, explore their surroundings from a new perspective, and enjoy the thrill of flying.

Enterprises and governments use drones for aerial surveying and mapping, agriculture, emergency response and search and rescue, infrastructure inspection, law enforcement and border control, environmental monitoring, delivery services, media and entertainment, construction and mining, and insurance assessments.

When evaluating consumer drones, consider the following key criteria:

  • Camera quality. Look for drones with high-resolution cameras capable of capturing detailed photos and smooth video footage.
  • Flight time and range. Consider the drone's battery life and how long it can stay in the air on a single charge. Also, be sure that the drone has a sufficient control range to meet your needs and comply with local regulations.
  • Ease of use. Choose a drone with user-friendly controls and features like automatic takeoff, landing, and return-to-home. Also, look for drones equipped with obstacle avoidance sensors to minimize the risk of crashes. With respect to portability, be aware of the drone's size and weight, especially if you plan to travel with it.
  • Price: Determine your budget and look for a drone that offers the best value for your money.
  • Brand reputation. Research the drone manufacturer's reputation for quality, customer support, and firmware updates.
  • Ease of use. Choose a drone with user-friendly controls and features like automatic takeoff, landing, and return-to-home. Also, look for drones equipped with obstacle avoidance sensors to minimize the risk of crashes. With respect to portability, be aware of the drone's size and weight, especially if you plan to travel with it.

Top Consumer Reviews has thoroughly investigated the consumer and professional drone industry, including various drone companies and manufacturers, to help you make well-informed decisions when investing in drone technology. Our team of experts has analyzed multiple aspects of the drone market, considering factors such as the latest advancements in drone features, the wide range of applications for personal and business use, customer satisfaction, and the overall reputation of drone brands. We have created a comprehensive guide to the best drone companies and manufacturers to help you find the perfect drone solution for your specific needs, whether you're a hobbyist, professional photographer, or business owner looking to leverage the power of aerial technology.

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