Holy Stone Review: Drones

Holy Stone is a drone manufacturer offering a distinctive selection of products for various skill levels at competitive prices. The company provides benefits such as free shipping on orders over $100 within the U.S., a 30-day return policy for most items, and a limited warranty covering defects in materials and workmanship. However, Holy Stone has received an "F" rating on the Better Business Bureau (BBB) platform but has yet to respond to those complaints, resulting in that failing grade. So, it's probably best to consider other options before buying from Holy Stone, but we'll still give you the rundown. Holy Stone offers 20 different drones in four categories of uses. Here, we will review the three top available options in three categories.

Advanced Drone: HS600 Standard Remote ID Drone

The HS600 Standard Remote ID Drone is a high-end offering from Holy Stone, designed for experienced drone enthusiasts. This drone contains a 1080P HD camera that captures stunning aerial footage and photos. The HS600 also features GPS-assisted flight, which enables precise hovering and automatic return-to-home functionality. With a flight time of up to 28 minutes and a control range of 10,000 ft., this drone is suitable for capturing breathtaking landscapes and exploring vast areas. The HS600 is priced at $399.99, making it a significant investment compared to lower-tier Holy Stone's other drones, for serious drone users who demand top-quality performance and features.

FPV Camera: HS440 Foldable FPV Drone

The HS440 Foldable FPV Drone is a compact and portable device perfect for drone enthusiasts who value convenience and ease of use. This drone features a 1080P HD camera that captures stunning footage and photos, as well as real-time FPV (First Person View) transmission, allowing users to experience the thrill of flying from a first-person perspective. The HS440's foldable design makes it easy to transport and store, while its intuitive controls and multiple flight modes make it suitable for both beginners and experienced users. With a flight time of up to 20 minutes and a control range of 300 ft., the HS440 offers plenty of opportunities for exploration and creativity. Priced at $99.98, this drone is an excellent value for those who want a high-quality FPV experience without spending a fortune.

Indoor Mini Drone: HS210, Novice Guardian, Dare to Fly

The HS210, Novice Guardian, Dare to Fly is a tiny and nimble drone that is perfect for indoor flying and learning the basics of drone control. This mini drone is equipped with propeller guards and an altitude hold function, which makes it easy to control and helps prevent crashes. The HS210 also features a one-key take-off and landing function, as well as an emergency stop, making it an ideal choice for novice pilots who are just starting. With a flight time of up to 21 minutes and a control range of 160 ft., the HS210 is suitable for flying in confined spaces and practicing basic maneuvers. Priced at just $36.99, this mini drone is an affordable and fun way to experience the joys of flying a drone indoors.

Free shipping on orders over $100

Holy Stone provides free standard shipping for orders over $100 within the contiguous U.S., with a flat rate of $8.99 for orders under $100. Expedited shipping is available at an additional cost. Orders are processed and shipped within 1-2 business days, with tracking numbers provided via email. International shipping is not offered directly, but freight forwarder services are recommended. Additional charges and longer delivery times may apply for orders shipped to Hawaii, Alaska, Puerto Rico, and other U.S. territories. In case of missing or damaged packages, customers should contact customer support for assistance, and Holy Stone will either reship the item or issue a refund if confirmed.

One-month return policy with shipping covered

Holy Stone offers a 30-day return policy for most items, allowing customers to request a refund or exchange within 30 days of receiving their order. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. Some items, such as drones that have been flown or products without original packaging, may not be eligible for return. To initiate a return, customers must contact Holy Stone's customer support team and provide the required information. Holy Stone will cover the shipping cost for returns due to quality issues, while customers are responsible for shipping costs in cases of personal preference returns.

Limited warranty on defects up to 12 months

workmanship under normal use for a specific period from the original purchase date. The warranty duration varies depending on the drone model, with some models covered for up to 12 months. To obtain warranty service, customers must contact Holy Stone's customer support team and provide proof of purchase and other necessary information. The warranty does not cover damage caused by unauthorized modification, misuse, or accidents. If a product is confirmed to be defective, Holy Stone will repair or replace it at their discretion, and the repaired or replaced product will be covered for the remaining time of the original warranty period.

Customer experience is 50/50

The experiences customers report on Trustpilot are about 50% good and 50% bad, with an overall 3.2-star rating and over 110 total reviews. While some customers praise the company for its product quality, customer service, and fast shipping, others have expressed concerns about product durability, unresponsive customer support, and difficulties with returns or refunds. On the Better Business Bureau website, Holy Stone receives an "F" rating with no reviews and 3 customer complaints closed in the last 3 years.

Reputation is just okay

While Holy Stone does have some compelling price points and entry-level drones, the fact that they have a half-and-half split on the number of customers that love and hate them is reason enough to urge caution when considering buying from them. Research other alternatives before choosing Holy Stone.

On the Holy Stone website