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Saturday, March 15th
For over 80 years, the Amana brand has played a significant role in American appliances. Known for introducing the first side-by-side refrigerator, Amana has consistently worked on creating new appliances throughout the years. Founded in 1934, Amana currently sells refrigerators, freezers, ranges, microwaves, hoods, dishwashers, washers, dryers, and heating and cooling systems. However, with thousands of reviews criticizing the company's quality, we're seeing some red flags for buying a new dryer at Amana.
Appliance Overview:
Basic model: 6.5 cu. ft. Electric Dryer with Wrinkle Prevent Option
The Basic model is the top-load 6.5 cu. ft. Electric Dryer from Amana. This dryer costs $469 and offers features like Automatic Dryness Control which keeps your laundry in perfect condition and completely dry. You can expect 11 different cycle options, a reversible door, and a wrinkle prevent setting that keeps your clothes looking fresh by tumbling them intermittently without heat.
Top-tier model: 7.4 cu. ft. Dryer with Sensor Drying
The top-tier model at Amana is the 7.4 cu. ft. dryer. This dryer costs $799 and includes a ton of extra features compared to the base model. With sensor drying, temperature controls, and a larger capacity, this dryer offers efficient and customized drying for all your laundry in one load. A helpful status indicator will tell you your laundry's progress and the "Sanitize” cycle can eliminate up to 99.9% of common household bacteria. Plus, with Eco Dry, the 7.4 cu. ft. model offers efficiency without compromising drying performance.
Free shipping
Amana offers complimentary shipping on all dryers. You can easily find the details on every listing, showing that Amana is offering transparency on its shipping policies. While the offer for free shipping may vary if you opt to buy your dryer through other retailers, the inclusion of free shipping ultimately contributes to cost savings for Amana's direct customers.
15-day returns at some retailers
Amana's return policy has some restrictions. First, you have a 15-day window to return appliances, provided they are in their original packaging and pristine condition. If there's an issue with your dryer due to Amana's error, you have 30 days to initiate the return. However, there's a caveat: Amana only accepts returns from specific retailers, so make sure to double-check each retailer's return policies before you buy.
Appliances break down often
Amana's reputation is pretty dismal for a company that has 80 years of experience in the industry. Despite an "A+” rating from the Better Business Bureau, Amana has an unimpressive record with customers. Over the past three years, Amana has accumulated over 5,000 complaints on the BBB site itself where it has earned a 1-star rating from customers. On other third-party review platforms like ConsumerAffairs, Amana maintains an average rating of just 2.2 stars with tons of recent complaints. Many of these reviews focus on the dryers offered by Amana. Comments show that the dryers often break down and require expensive repairs.
Concerns about quality put Amana near the bottom
At the end of the day, customers don't have a lot of nice things to say about Amana. Unfortunately, with dryers consistently breaking down or requiring repairs, Amana doesn't stand out among competitors. With other issues like difficulties with returns depending on where you buy, Amana earns a lower rating in our review. If you're looking for a more reliable place to find a new dryer, check out our higher-rated manufacturers instead.
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When shopping for a new dryer, you might get overwhelmed by the sheer number of options. Here are several factors to consider to help you find the perfect model for your needs:
To help you find the perfect dryer for your home and lifestyle, Top Consumer Reviews has reviewed and ranked the best dryer brands and models on the market. We hope our research helps you find the perfect dryer for that blissful fluffy clean laundry experience you deserve. Whether you're upgrading your laundry room, replacing an old dryer, or shopping for your first appliance, we're here to help you make the most of your laundry experience.
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