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Wednesday, July 16th
Insignia is a brand owned by Best Buy that spans a range of different major appliances. However, Best Buy doesn't manufacture its products: appliances such as dishwashers, refrigerators, washers, and dryers under the Insignia brand are made by Haier, a Chinese-owned company known for major appliances. Although Haier isn't widely recognized in the United States due to using different brand names, it's a major "undercover” player in the US appliance market. Since Insignia is essentially Best Buy's own brand, you'll find these dryers available for purchase exclusively at Best Buy.
Appliance Overview:
Basic model: Insignia 6.7 cu.ft. Electric Dryer with Sensor Dry
The base model from Insignia is the 6.7 Electric Dryer. This dryer costs between $429.99 to $449.99 depending on sales and promotions. This dryer offers a capacity of 6.7 cubic feet, with 9 drying cycles such as Normal, Heavy Duty, Towels, Casual, and Delicates, along with 4 temperature settings. It's a front-load dryer designed to complement a top-load washer and comes with a 1-year warranty for both parts and labor from the manufacturer.
Top-tier model: Insignia 8.0 cu. ft. Gas Dryer with Steam, Sensor Dry
The top-tier model at Insignia is the 8.0 cu. ft. Gas Dryer which offers a host of upgrades from the base model. This dryer costs anywhere from $649.99 to $849.99 depending on current sales or promotions. With an 8 cubic feet capacity, this dryer features a Time-Remaining Display to keep track of your laundry timing, and Vibration Reduction to keep your house nice and quiet on laundry day. This model offers 12 drying cycles, including Normal, Bulky, Heavy Duty, Active Wear, Sanitize, Towels, Perm Press, and more, along with 5 temperature settings. Designed to complement a front-load washer, this dryer is Energy Star Certified for high energy efficiency.
$29 fee for shipping
At Best Buy, the standard shipping fee is $29, covering both delivery and installation, but it's a mandatory charge. So, regardless of which dryer you purchase, you'll incur that delivery fee. The only alternative to this fee is to personally collect the appliance from the store. However, this option means you won't get any installation assistance, so you'll need to handle that independently.
14-day returns for standard customers
The window for returns at Best Buy depends on whether or not you're a member. For Standard members, it's 14 days for most products, while My Best Buy Plus and My Best Buy Total members enjoy 60 days for most items. This policy encompasses new, clearance, open-box, refurbished, and pre-owned items and applies to purchases made at any Best Buy retail location.
While ratings are good, Best Buy isn't a favorite
According to the Better Business Bureau, Insignia doesn't hold a rating on its own; however, its parent company Haier does and currently maintains an "A+” rating. On the Best Buy website, Insignia products have an average customer rating of 4.4 stars. Customers commend Insignia dryers for their quiet operation, ease of use, and easy installation. Dissatisfied customers reported disappointment with Best Buy's customer service. One shopper called the service from Best Buy "mediocre at best.” Other grievances included issues with the dry cycles not fully drying users' clothes. Overall, though, customers seem to like the Insignia dryers but don't love dealing with Best Buy.
Best for those who are Best Buy members
While the prices are reasonable and Insignia earns praise for its quiet and large-capacity dryers, many reviewers express frustration with having to buy the dryers exclusively from Best Buy. Issues with technical support sour the overall shopping and support experience for owners, despite their positive feelings towards the dryers themselves. This negative aspect lowers Insignia's rating compared to other brands that offer dryers at multiple retailers. However, if you're a Best Buy member or love that company, you may still find Insignia appealing for its pricing and advantages.
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When shopping for a new dryer, you might get overwhelmed by the sheer number of options. Here are several factors to consider to help you find the perfect model for your needs:
To help you find the perfect dryer for your home and lifestyle, Top Consumer Reviews has reviewed and ranked the best dryer brands and models on the market. We hope our research helps you find the perfect dryer for that blissful fluffy clean laundry experience you deserve. Whether you're upgrading your laundry room, replacing an old dryer, or shopping for your first appliance, we're here to help you make the most of your laundry experience.
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