Avvo Review

Thursday, December 5th

2024 DUI Lawyers Service Reviews

Avvo

• Service in all 50 states and DC
• Filter by location and ratings
• Internal rating service
• Reviews on individual lawyers available
• Ask a Lawyer feature
• Online legal resources

Avvo is a legal services provider that was established by a lawyer who wanted to make legal advice more accessible to people. Avvo, which is part of the Martindale brand family, offers a variety of services including legal help with DUI/DWI cases. On their DUI page, Avvo offers legal assistance in all 50 states as well as the District of Columbia with practice expertise in Criminal Defense, Speeding and Traffic Tickets, Personal Injury, and Car Accidents.

Search is limited

To find a Lawyer with Avvo, you can search by your state, search by a major city, or insert your current location. The site will automatically pull up the practicing DUI lawyers near you in a convenient scrolling list. When we used Avvo to search for DUI lawyers in our targeted suburban area, there weren't many options: only 5 lawyers were available for DUIs. While Avvo has a great filtering system that lets you sort lawyers by reviews, years of experience, and other factors, the small number of results made it feel a little limited.

Use the filters

We were initially disappointed with the limited result list for our area. Once we started using the filters, however, additional lawyers showed up, as the system pulled from a larger pool than those physically closest to us. Helpfully, these new listings, despite being further away, still serviced customers in our local area. So, you may need to play with the filters to see that there are more lawyers at Avvo than there initially appear to be.

Key information on lawyer listings

Avvo does a great job of presenting the most important information about each attorney in the results list. They include reviews from past clients that show how many stars individual attorneys have received from their clients. Avvo also has its own rating system which is calculated based on the lawyer's profile information and data collected from state bar associations and other organizations that license legal professionals. The rating is higher for attorneys who claim their profiles and provide Avvo with more information regarding their experience, work history, education, peer endorsements, associations, awards, publications, and speaking engagements. Unfortunately, in our local search, only one lawyer had the highest possible rating from Avvo and free consultations, which made the local lawyers feel even more limited.

Ask a lawyer without paying

One benefit of using the Avvo site is that the company offers a free "Ask a Lawyer" feature that allows users to search nearly 15 million legal questions and answers. Users can get answers from experienced lawyers within hours, making it a great platform to get preliminary legal advice about DUI/DWI cases. There are four easily-accessible articles available right on the DUI/DWI landing page to help customers inform themselves about DUI case basics before even talking to a lawyer.

Only "claimed” profiles are shown

It's worth noting that Avvo has a smaller results list because they only list lawyers who have claimed their profiles and actively participate in the Avvo community. So, there may be more DUI lawyers in your area who aren't listed on Avvo. Since Avvo sells advertising for lawyers, it's very possible that many of your local DUI/DWI attorneys aren't listed on Avvo, which makes it less useful than other legal databases in this review. Nonetheless, Avvo is a decent option for those looking for preliminary legal advice or detailed information about DUI lawyers.

F-rated customer service

In terms of user feedback, Avvo falls to the bottom of the pack. With an "F” rating from the BBB as well as an average star rating of 1.4 out of 5 stars. Across three different third-party review sites Avvo was repeatedly low-rated with hundreds of individual reviews to back up those ratings. Customers complained about Avvo promoting "bad attorneys” and others noted that Avvo doesn't seem to allow "bad” reviews of attorneys on the reviews portion of the website. One reviewer noted that "Avvo exists for lawyers, not for people seeking help,” which stands out as a significant point, especially for customers looking to get help with a DUI/DWI case.

Last resort for legal help

Overall, Avvo is not the ideal legal service provider for customers seeking help with their DUI/DWI cases. While Avvo offers a platform for preliminary legal advice and detailed information about DUI lawyers, its search function is limited, and the results may not be as comprehensive as other legal databases. Furthermore, with customer reviews that suggest Avvo prioritizes the interests of lawyers over those seeking help, it becomes a questionable service for customers in need of legal help with their DUI. With this in mind, Avvo should be used as a last resort, and customers should consider other legal service providers with better ratings and more positive reviews to ensure that they receive the best possible support for their DUI/DWI case.