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Blue Nile Review

Saturday, September 14th

2024 Engagement Ring Reviews

Blue Nile Review 4 Star Rating

Blue Nile

4 Star Rating
  • Selection includes over 150,000 loose diamonds, 300 settings, and 100 ready-to-ship engagement rings
  • Free virtual and showroom appointments
  • Free shipping on all engagement rings
  • Free returns within 30 days of shipment
  • Lifetime manufacturer warranty on all rings
  • "A+” rated and accredited by the BBB
  • In business since 1999

Founded in 1999 by Mark Vadon, Blue Nile revolutionized the engagement ring shopping experience. Vadon's frustrating experience purchasing an engagement ring in a store inspired him to create a better way. Blue Nile offers an impressive selection of high-quality, conflict-free diamonds and ring settings that you can explore online with detailed images and comprehensive information. Renowned for competitive prices and a transparent buying process, Blue Nile makes it easy for you to find the ideal engagement ring from the comfort of your home.

You choose the stone and the setting

Be prepared for a bit of a do-it-yourself feel to the engagement ring shopping at Blue Nile. Unlike most of this jeweler's rivals, who tend to provide tons of ready-made rings and leave customization options as an add-on, Blue Nile only has a little over 100 complete rings to choose from. That may sound like a downside, until you realize that Blue Nile specializes in putting the choice in your hands (or on them, if we're being punny!). Here, customers usually start by shopping for the perfect setting (over 300) or the ideal diamond (over 150,000 to choose from).

They'll guide you as much as needed

Does that make you feel a bit panicky? Don't stress. Blue Nile offers free virtual appointments. These appointments provide one-on-one help to pick out a diamond, view settings up close, or answer any questions you may have. If you prefer an in-person experience, you can schedule a showroom appointment at one of Blue Nile's physical locations.

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Some quick-delivery options

Blue Nile understands the importance of timing when it comes to proposing. You can set the "shipping date by” option (on settings or ready-to-ship rings, but not on diamonds) to ensure your ring arrives on time for your special moment. The "Ready to Ship” selection of engagement rings is your best bet if you don't feel comfortable putting together a diamond and a setting or you're eager to get that "Yes!” sooner rather than later.

Check out the customer reviews

We also like that lots of reviews are available on many settings and rings at Blue Nile. For example, the Petite Solitaire Engagement Ring in 14k White Gold, at a starting price of just $530 for the setting, had over 1,100 ratings at the time of our visit (though we did notice that the reviews were often duplicated, making it more like 300-400 in total). You can also filter those reviews to display only the ones with images or videos, which we love.

Exclusive discounts and free shipping

Looking to save on your engagement ring purchase? Blue Nile offers a "Save $50” promotion when you provide your email address, giving you $50 off an order of $500 or more. Plus, enjoy free shipping on all orders. And, if you're concerned about the surprise being spoiled by a delivery to your home, you can opt for the "hold for pickup” option at secure locations during checkout.

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Hassle-free returns in 30 days

Blue Nile offers a 30-day return period with free return shipping and insurance, providing more peace of mind with your purchase. Note that the jeweler allows two complimentary returns per customer per year.

Lifetime manufacturer warranty

Every engagement ring from Blue Nile comes with a lifetime manufacturer warranty. If there's a defect due to manufacturing, Blue Nile will repair or replace the ring. For regular wear-and-tear, they'll provide a repair quote when possible. To help you take care of your ring, this jeweler gives you free cleaning and inspections every six months, though you'll have to cover the cost of sending it in (Blue Nile pays for the return shipping). Additionally, you can insure your ring through Blue Nile's partnership with Jewelers Mutual, a reputable insurance company. That's smart to consider, because the lifetime warranty doesn't cover stones that fall out through normal wear and tear or other damage.

"A+” rating from the BBB

Blue Nile maintains an "A+” rating and accreditation from the Better Business Bureau, reflecting its commitment to customer satisfaction. Although there have been over 100 complaints in the past three years, each one received a timely and appropriate response from Blue Nile.

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Addressing recent complaints

However, we noticed that the number of complaints has increased recently, leading us to adjust Blue Nile's rating a bit. While many customers praise the excellent customer service and quality of their engagement rings, negative reviews on Trustpilot have become more common. Issues such as discount codes not applying correctly and rings arriving in less-than-perfect condition have been noted. However, Blue Nile consistently addresses these concerns promptly.

Still a recommended ring retailer

Despite a few bumps, Blue Nile remains a reliable and reputable choice for purchasing engagement rings. The customer perks, like free shipping and lifetime warranty, along with the extensive selection of beautiful settings, diamonds, and ready-made rings, make Blue Nile a compelling option. We remain hopeful that the recent negative reviews are an anomaly and still give Blue Nile an enthusiastic recommendation.

Where's the Best Place to Get an Engagement Ring Online?

Engagement rings are more than just a piece of jewelry; they symbolize love, commitment, and the promise of a shared future. In recent years, the trend of buying engagement rings online has grown significantly. According to a study by The Knot, around 39% of couples now purchase their engagement rings online.

It's true that online shopping offers a vast selection of rings from numerous jewelers worldwide, letting you to find unique designs that might not be available locally. Additionally, internet-based retailers often provide competitive pricing due to lower overhead costs, potentially saving you money. Many online jewelers also offer detailed information and educational resources to help you understand diamond quality and ring design, empowering you to make an informed decision from the comfort of your home.

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Engagement Ring FAQ

...because you want the world's best selection and pricing, not just the limited options at your local brick-and-mortar jewelry store! Whether you buy a ring that's ready-to-ship or you design the ring of your (or your fiancée's) dreams, you won't find more possibilities than what's offered online.
That varies widely by retailer and by ring. If you choose an engagement ring that's in stock and pay for expedited shipping, some online jewelers can have it to you the next day! On the other hand, if your perfect proposal involves a one-of-a-kind, customized ring that costs tens of thousands of dollars, it could take a month or more before it's ready. The best jewelers provide an estimated shipping timeframe right on each ring's description page.
Most jewelers ship engagement rings with ample insurance, making it risk-free even for the most high-end items. However, if you're concerned about "porch pirates” taking your ring from your doorstep or mailbox, you've got options: either opt for "signature required” delivery during checkout, or choose a jeweler that also has a retail location near you and have your order shipped to the store for in-person pickup.
Fear not. Engagement ring retailers usually include at least one free resizing, plus exchanges are almost always accepted within 30-60 days of purchase.
If you're considering a custom-designed engagement ring, you'll want to read the retailer's return policy very carefully before making your purchase. Some may allow for returns and exchanges while others may not. On the other hand, in-stock rings usually have a return policy ranging from 30-60 days from the date of purchase, and some online jewelers extend that timeframe during the winter holiday season.
More often than not, yes. Many jewelers automatically cover the diamond(s)or other gemstones, but you may need to add on a protection plan if you want coverage for loose prongs, resizing, or damage due to wear and tear (as opposed to manufacturer defects).
Usually, the financing options will be displayed near the price in the engagement ring's description or through a link at the bottom of the site. You may be offered a store credit card, an installment loan, or financing through a third-party partner.
That's a wise question to ask, because when it comes to engagement rings and online jewelers, "not all that glitters is gold”. Customer feedback is essential to determining where to buy this piece of jewelry that could very well become a family heirloom: look for a retailer with plenty of positive reviews, where shoppers say that the engagement rings were exactly as advertised (or better!) and that the customer service team handled any issues with professionalism and prompt attention. This is - hopefully! - a once-in-a-lifetime purchase, so choose a jeweler that will give you an unparalleled shopping experience.
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Continued from above...

The tradition of giving engagement rings dates back to ancient Rome, where wives wore rings attached to small keys, symbolizing their husband's ownership. However, the modern tradition began in 1477 when Archduke Maximilian of Austria presented a diamond ring to Mary of Burgundy, sparking a trend among European nobility. The practice gained widespread popularity in the 20th century, particularly after De Beers' famous "A Diamond is Forever" campaign in 1947, which cemented diamonds as the quintessential symbol of eternal love.

The cost of an engagement ring can vary widely, but on average, couples in the United States spend around $5,500. This price can fluctuate based on factors like the size and quality of the diamond, the metal used for the band, and the ring's overall design. That may be more than you're hoping to spend, though, and fortunately many affordable options exist, allowing you to find a ring that suits your budget and style. But, don't worry: the sky's the limit if you're looking for something extraordinary and extravagant too.

When it comes to buying an engagement ring, several criteria can help guide your decision on where to make this important purchase:

  • Overall selection. Choose a jeweler that offers a wide variety of styles, settings, and stones. A diverse selection increases your chances of finding the perfect ring that matches your partner's taste and your budget.
  • Customization options. If you want a bespoke ring, go with a jeweler that offers customization services. Being able to design a ring from scratch or make adjustments to existing designs ensures the ring is truly one-of-a-kind.
  • Return policy. Look for a generous return policy that allows you to return or exchange the engagement ring if it doesn't meet your expectations (...or if you don't get the enthusiastic "YES!” you're hoping for). A flexible return policy provides the peace of mind that you're not stuck with a ring your beloved isn't completely happy with.
  • Warranty coverage. Make sure that the jeweler offers a comprehensive warranty that covers manufacturing defects and provides maintenance services like resizing and cleaning. A good warranty protects your investment and helps the engagement ring remain in excellent condition. Some online jewelers offer coverage even against normal wear-and-tear issues, typically within the first year of ownership.
  • Reputation. Research the jeweler's reputation by reading customer reviews and checking ratings on trusted sites like the Better Business Bureau or Trustpilot. A jeweler with a strong reputation is more likely to provide quality engagement rings and excellent customer service.

The ideal engagement ring is out there, waiting to symbolize your unique love story. To help you find it, the experts at Top Consumer Reviews have evaluated and ranked some of today's most popular online retailers, including the web storefronts of jewelers with brick-and-mortar locations you probably know. Best wishes for a picture-perfect proposal!

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  • Reeds Jewelers
  • Blue Nile
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James Allen vs Reeds Jewelers James Allen vs Blue Nile James Allen vs Super Jeweler James Allen vs Jewlr James Allen vs Ross-Simons James Allen vs Helzberg James Allen vs Gabriel & Co James Allen vs Szul James Allen vs Zales James Allen vs Kay James Allen vs Jared Reeds Jewelers vs Blue Nile Reeds Jewelers vs Super Jeweler Reeds Jewelers vs Jewlr Reeds Jewelers vs Ross-Simons Reeds Jewelers vs Helzberg Reeds Jewelers vs Gabriel & Co Reeds Jewelers vs Szul Reeds Jewelers vs Zales Reeds Jewelers vs Kay Reeds Jewelers vs Jared Blue Nile vs Super Jeweler Blue Nile vs Jewlr Blue Nile vs Ross-Simons Blue Nile vs Helzberg Blue Nile vs Gabriel & Co Blue Nile vs Szul Blue Nile vs Zales Blue Nile vs Kay Blue Nile vs Jared Super Jeweler vs Jewlr Super Jeweler vs Ross-Simons Super Jeweler vs Helzberg Super Jeweler vs Gabriel & Co Super Jeweler vs Szul Super Jeweler vs Zales Super Jeweler vs Kay Super Jeweler vs Jared Jewlr vs Ross-Simons Jewlr vs Helzberg Jewlr vs Gabriel & Co Jewlr vs Szul Jewlr vs Zales Jewlr vs Kay Jewlr vs Jared Ross-Simons vs Helzberg Ross-Simons vs Gabriel & Co Ross-Simons vs Szul Ross-Simons vs Zales Ross-Simons vs Kay Ross-Simons vs Jared Helzberg vs Gabriel & Co Helzberg vs Szul Helzberg vs Zales Helzberg vs Kay Helzberg vs Jared Gabriel & Co vs Szul Gabriel & Co vs Zales Gabriel & Co vs Kay Gabriel & Co vs Jared Szul vs Zales Szul vs Kay Szul vs Jared Zales vs Kay Zales vs Jared Kay vs Jared
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