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Ross-Simons Review

Wednesday, March 19th

2025 Engagement Ring Reviews

Ross-Simons Review 3.5 Star Rating

Ross-Simons

3.5 Star Rating
  • About 150 engagement rings to choose from
  • Free shipping on all domestic orders
  • 30-day refund/exchange policy
  • 1-year warranty/repair plan
  • "A+” rated and accredited by the BBB
  • Over 70 years in business

Ross-Simons is a jeweler based in Warwick, Rhode Island that's been around since 1952. They maintain one in-person location, their flagship store in RI, but most shoppers know this brand through its print catalog and online shop. It's a store you can trust to provide high-quality engagement rings and fantastic customer service.

Only 150-ish engagement rings in stock

But, we want to start by pointing out the biggest downside to using Ross-Simons for engagement rings: their selection is small to the point of being tiny, with just in the neighborhood of 150 rings to choose from and no design-your-own service available. When compared with other jewelers we researched whose inventories number in the 3,000-and-up range, Ross-Simons can't even come close to competing. You probably won't even need to use the filters to sort through the rings here, since what's there is easily browsed, but go for it if you have strong feelings about any particular aspect of the style.

Several engagement rings under $1,000

Fortunately, that's really the only negative we can point to at Ross-Simons, so let's look at all of the advantages of shopping here. First off, everything in the Engagement Rings category is relevant; some jewelers include promise rings and fashion jewelry, but not Ross-Simons. Even when you sort the rings to see the lowest-priced options, you'll still see beautiful solitaires and other styles, with quite a few choices under $1,000. Most of those are in the "Estate Collection”, designated by the year of the style (1950-2000).

High-end options but nothing overly pricey

And the other end of the spectrum? Once again, you'll find a beautiful selection of solitaires, but Ross-Simons didn't have anything bigger than 2 carats (clearance priced at $22,999 at the time of our visit). Most engagement rings here are in the $2,000 to $4,000 category, which is in line with most shoppers' budgets. Also, every purchase comes with free US shipping and arrives in a classic blue jewelry presentation box.

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Standard return and repair policies

Ross-Simons offers a standard 30-day return or exchange policy. Although their one-year warranty for typical repairs isn't exceptional, it's reassuring. Extended protection plans are available and cover issues like lost stones but not entire pieces. Details can be found while browsing the details of each engagement ring, and customer service via live chat is readily available to answer questions.

Exceptional reputation

It's actually Ross-Simons' reputation that carries it to a good rating on our list, especially given the much-smaller-than-average inventory of engagement rings. Ross-Simons holds an "A+” rating from the BBB, with very few complaints. Customer reviews are largely positive, with over 90% of more than 8,600 reviewers giving four or five stars. Repeat customers appreciate the consistent quality and friendly service, and first-time shoppers often praise the helpful customer support. Ross-Simons is responsive to feedback, addressing both compliments and complaints effectively.

Reliable-if-limited choice for engagement rings

Overall, Ross-Simons is a trustworthy retailer for engagement rings. With its easy-to-use website, solid customer service, and strong reputation, you can confidently make your purchase here if you happen to spot the perfect ring. Although we'd love to see a LOT more in its engagement ring inventory, Ross-Simons remains a solid choice as a jeweler.

Where's the Best Place to Get an Engagement Ring Online?

Engagement rings are more than just a piece of jewelry; they symbolize love, commitment, and the promise of a shared future. In recent years, the trend of buying engagement rings online has grown significantly. According to a study by The Knot, around 39% of couples now purchase their engagement rings online.

It's true that online shopping offers a vast selection of rings from numerous jewelers worldwide, letting you to find unique designs that might not be available locally. Additionally, internet-based retailers often provide competitive pricing due to lower overhead costs, potentially saving you money. Many online jewelers also offer detailed information and educational resources to help you understand diamond quality and ring design, empowering you to make an informed decision from the comfort of your home.

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Engagement Ring FAQ

...because you want the world's best selection and pricing, not just the limited options at your local brick-and-mortar jewelry store! Whether you buy a ring that's ready-to-ship or you design the ring of your (or your fiancée's) dreams, you won't find more possibilities than what's offered online.
That varies widely by retailer and by ring. If you choose an engagement ring that's in stock and pay for expedited shipping, some online jewelers can have it to you the next day! On the other hand, if your perfect proposal involves a one-of-a-kind, customized ring that costs tens of thousands of dollars, it could take a month or more before it's ready. The best jewelers provide an estimated shipping timeframe right on each ring's description page.
Most jewelers ship engagement rings with ample insurance, making it risk-free even for the most high-end items. However, if you're concerned about "porch pirates” taking your ring from your doorstep or mailbox, you've got options: either opt for "signature required” delivery during checkout, or choose a jeweler that also has a retail location near you and have your order shipped to the store for in-person pickup.
Fear not. Engagement ring retailers usually include at least one free resizing, plus exchanges are almost always accepted within 30-60 days of purchase.
If you're considering a custom-designed engagement ring, you'll want to read the retailer's return policy very carefully before making your purchase. Some may allow for returns and exchanges while others may not. On the other hand, in-stock rings usually have a return policy ranging from 30-60 days from the date of purchase, and some online jewelers extend that timeframe during the winter holiday season.
More often than not, yes. Many jewelers automatically cover the diamond(s)or other gemstones, but you may need to add on a protection plan if you want coverage for loose prongs, resizing, or damage due to wear and tear (as opposed to manufacturer defects).
Usually, the financing options will be displayed near the price in the engagement ring's description or through a link at the bottom of the site. You may be offered a store credit card, an installment loan, or financing through a third-party partner.
That's a wise question to ask, because when it comes to engagement rings and online jewelers, "not all that glitters is gold”. Customer feedback is essential to determining where to buy this piece of jewelry that could very well become a family heirloom: look for a retailer with plenty of positive reviews, where shoppers say that the engagement rings were exactly as advertised (or better!) and that the customer service team handled any issues with professionalism and prompt attention. This is - hopefully! - a once-in-a-lifetime purchase, so choose a jeweler that will give you an unparalleled shopping experience.
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Continued from above...

The tradition of giving engagement rings dates back to ancient Rome, where wives wore rings attached to small keys, symbolizing their husband's ownership. However, the modern tradition began in 1477 when Archduke Maximilian of Austria presented a diamond ring to Mary of Burgundy, sparking a trend among European nobility. The practice gained widespread popularity in the 20th century, particularly after De Beers' famous "A Diamond is Forever" campaign in 1947, which cemented diamonds as the quintessential symbol of eternal love.

The cost of an engagement ring can vary widely, but on average, couples in the United States spend around $5,500. This price can fluctuate based on factors like the size and quality of the diamond, the metal used for the band, and the ring's overall design. That may be more than you're hoping to spend, though, and fortunately many affordable options exist, allowing you to find a ring that suits your budget and style. But, don't worry: the sky's the limit if you're looking for something extraordinary and extravagant too.

When it comes to buying an engagement ring, several criteria can help guide your decision on where to make this important purchase:

  • Overall selection. Choose a jeweler that offers a wide variety of styles, settings, and stones. A diverse selection increases your chances of finding the perfect ring that matches your partner's taste and your budget.
  • Customization options. If you want a bespoke ring, go with a jeweler that offers customization services. Being able to design a ring from scratch or make adjustments to existing designs ensures the ring is truly one-of-a-kind.
  • Return policy. Look for a generous return policy that allows you to return or exchange the engagement ring if it doesn't meet your expectations (...or if you don't get the enthusiastic "YES!” you're hoping for). A flexible return policy provides the peace of mind that you're not stuck with a ring your beloved isn't completely happy with.
  • Warranty coverage. Make sure that the jeweler offers a comprehensive warranty that covers manufacturing defects and provides maintenance services like resizing and cleaning. A good warranty protects your investment and helps the engagement ring remain in excellent condition. Some online jewelers offer coverage even against normal wear-and-tear issues, typically within the first year of ownership.
  • Reputation. Research the jeweler's reputation by reading customer reviews and checking ratings on trusted sites like the Better Business Bureau or Trustpilot. A jeweler with a strong reputation is more likely to provide quality engagement rings and excellent customer service.

The ideal engagement ring is out there, waiting to symbolize your unique love story. To help you find it, the experts at Top Consumer Reviews have evaluated and ranked some of today's most popular online retailers, including the web storefronts of jewelers with brick-and-mortar locations you probably know. Best wishes for a picture-perfect proposal!

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