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Super Jeweler Review

Friday, June 14th

2024 Engagement Ring Reviews

Super Jeweler Review 3 Star Rating

Super Jeweler

3 Star Rating
  • Almost 3,300 engagement rings to choose from
  • Conflict-free diamonds
  • Custom orders available
  • Unconditional lifetime guarantee on all jewelry
  • Free shipping on all orders - worldwide
  • 60-day return policy

For over 20 years, Super Jeweler has brought a unique array of jewelry options to online shoppers. The company has offices both in the US and worldwide, and the company president puts more than 25 years as a gemstone buyer to good use when sourcing conflict-free diamonds for Super Jeweler's selection of over 3,000 engagement rings.

Design could be better

Not gonna lie: the design of the Super Jeweler site is somewhat off-putting. The images and design give off an impression that's a little on the cheap side and not a high-end, reputable jeweler. We even had to disable our ad blocker on several occasions, just to see the current promotion.

Site is still easy to shop

And yet, we didn't have any trouble finding lots of engagement ring possibilities here. On the main page for the category, you can click on diamond shape or size if you've got something in mind, or maybe you want to see what Super Jeweler says are the most popular styles. (Budget-minded customers can also click on "Cheap Engagement Rings" ; we promise we won't tell.) Other filters you can use on the left side of the page include diamond color and clarity, diamond weight, metal, and a price slider. One useful filter we don't usually see elsewhere is "ship days" ; most engagement rings sold here ship out in 5 days or less, but over 50 would take at least 30 days to arrive. Keep that in mind if time is of the essence.

The blingiest bling

If you've got a budget of right around $60,000, Super Jeweler has a 3-carat emerald cut solitaire in your choice of 14k rose, yellow, or white gold - just don't forget the coupon code shown on the ring's listing, or you'll pay the full retail price of $80,000! SJ has financing that can bring your monthly payments to just $2,500/month if you'd rather not pay for it in a lump sum.

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Affordable sparkle too

More realistically-speaking, Super Jeweler has more wallet-friendly engagement rings as well - including several designs for both rings and bridal sets that come in under $500. We were also happy to see many more size options here than we saw with some other jewelry stores. For example, on a 1/3 carat diamond solitaire engagement ring priced at $399.99, available sizes ranged from 4-10 (but no half-sizes).

Perks you may not see anywhere else

Are you buying an engagement ring that needs to be delivered overseas? (Interesting scenario, but it could happen!) Super Jeweler provides complimentary shipping anywhere in the world, no matter what you purchase. They also double the return period offered by most jewelers: you've got 60 days to request a refund, as long as the engagement ring is in new, unused condition with any labels or tags still in place. Finally, everything Super Jeweler sells has an unconditional lifetime warranty: no "care plans" or "extended protection" needed. When you're spending top dollar to buy an engagement ring, it's nice to get some things at no extra cost!

Less-than-perfect reputation

Unfortunately, Super Jeweler doesn't always live up to their promises. They've only earned a "B" rating from the Better Business Bureau, with three dozen complaints filed there in the year leading up to this evaluation - though all of them seemed to have been responded to promptly and appropriately by SJ representatives. (And, as an aside, we noticed that it still shows up as an "A+" on the Super Jeweler site; the rep we talked to on live chat referred us to a manager when we brought it up. All righty, then!) Customer comments are also a mixed bag: more than 100 gave this retailer the lowest possible rating, while nearly 500 assigned it 4 or 5 stars. You may love the engagement ring you get from Super Jeweler... or you may not.

Benefits may or may not outweigh complaints

You're going to want to love Super Jeweler. Who wouldn't be excited about free shipping, lifetime warranty protection, and a 60-day return policy? But, you shouldn't overlook shopper feedback when making your decision, especially when there are some stores whose customers are almost universally pleased with their ring-buying experience. Super Jeweler is not the best or the worst for engagement rings, so we'll leave it up to you.

Where's the Best Place to Get an Engagement Ring Online?

That's not a question anyone would have asked twenty years ago, but it's a really smart one to ask now! Sure, many ring shoppers still buy their rings from a local jeweler - often at the first place they visit - but they're missing out on a lot.

Starting your search for the perfect "Will you marry me?" bling on the internet puts the world's best selection within reach. This is a piece of jewelry that could be handed down in your new family for generations, and you want it to be as unique and beautiful as your relationship. Whether your intended has already dreamed up exactly what she wants to see on her finger or you're going by the hope that you'll know it when you see it, online engagement ring retailers have you covered.

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Engagement Ring FAQ

...because you want the world's best selection and pricing, not just the limited options at your local brick-and-mortar jewelry store! Whether you buy a ring that's ready-to-ship or you design the ring of your (or your fiancee's) dreams, you won't find more possibilities than what's offered online.
That varies widely by retailer and by ring. If you choose an engagement ring that's in stock and pay for expedited shipping, some online jewelers can have it to you the next day! On the other hand, if your perfect proposal involves a one-of-a-kind, customized ring that costs tens of thousands of dollars, it could take a month or more before it's ready. The best jewelers provide an estimated shipping timeframe right on each ring's description page.
Most jewelers ship engagement rings with ample insurance, making it risk-free even for the most high-end items. However, if you're concerned about "porch pirates" taking your ring from your doorstep or mailbox, you've got options: either opt for "signature required" delivery during checkout, or choose a jeweler that also has a retail location near you and have your order shipped to the store for in-person pickup.
Fear not. Engagement ring retailers usually include at least one free resizing, plus exchanges are almost always accepted within 30-60 days of purchase.
If you're considering a custom-designed engagement ring, you'll want to read the retailer's return policy very carefully before making your purchase. Some may allow for returns and exchanges while others may not. On the other hand, in-stock rings usually have a return policy ranging from 30-60 days from the date of purchase, and some online jewelers extend that timeframe during the winter holiday season.
More often than not, yes. Many jewelers automatically cover the diamond(s)or other gemstones, but you may need to add on a protection plan if you want coverage for loose prongs, resizing, or damage due to wear and tear (as opposed to manufacturer defects).
Usually, the financing options will be displayed near the price in the engagement ring's description or through a link at the bottom of the site. You may be offered a store credit card, an installment loan, or financing through a third-party partner.
That's a wise question to ask, because when it comes to engagement rings and online jewelers, "not all that glitters is gold" . Customer feedback is essential to determining where to buy this piece of jewelry that could very well become a family heirloom: look for a retailer with plenty of positive reviews, where shoppers say that the engagement rings were exactly as advertised (or better!) and that the customer service team handled any issues with professionalism and prompt attention. This is - hopefully! - a once-in-a-lifetime purchase, so choose a jeweler that will give you an unparalleled shopping experience.
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Continued from above...

The other big reason to buy the ring online is price. Local jewelry stores have to pass on their overhead costs to you, but internet stores aren't spending money on rent, face-to-face salespeople, or utilities at brick-and-mortar locations. You could save as much as 50% for an engagement ring of the same quality, carat weight and clarity - or better!

Best of all, there's no pressure to buy it right now when you use an online jeweler: you get all the time you need to compare different styles, design your own one-of-a-kind piece, or maybe even send some contenders to your future fiancee to see if you're on the right track! (And, ladies, that works in reverse too: why not drop a few hints with links to the rings you love and make it easier on your beloved?)

Afraid that it might not be safe to have your ring delivered? Fear not. If you choose an online jewelry store that does have a location near you, it's easy to order the engagement ring online and have it shipped there. It's a clever way to keep it out of the hands of porch pirates - and to keep it a surprise until you're ready to pop the question! Most stores will hold it for up to 30 days. For online-only jewelers, rest assured that they'll send your ring with plenty of insurance in the event of loss or damage during transit.

And, you've got nothing to worry about with sizing or returns either. 30 days is the standard window for sending back your purchase for a refund or exchange, and many jewelers offer complimentary resizing - often for up to a full year. Plus, if your engagement ring comes from a retailer with a brick-and-mortar presence, you've got the convenience of in-store returns and resizing on top of that.

Ready to begin your search? You might feel a little overwhelmed: this is a big deal, after all, and you want to get it right the first time. As you consider which jewelry store should earn your business, here are some criteria that can help you judge for yourself:

  • Selection. More styles, settings, and even loose diamonds to choose from will translate into a better shopping experience and a higher likelihood that you'll find an engagement ring (or several!) that will be the perfect centerpiece for your proposal.
  • Value. Whether your budget is $600 or $60,000, you want a high-quality ring that's worth what you're spending. Check to see if there are customer ratings for any jewelry you're considering, to see how it looks in reality vs. the stock photos displayed online.
  • Financing. Not everyone has a big chunk of cash on the ready. Does the jeweler offer payment plans with reasonable terms?
  • Return Policy. Most online jewelry stores give you 30 days to send back your items as long as they're in the original condition. Some stores extend that to 60 days, and you may find longer-than-average timeframes for engagement rings purchased during the holidays.
  • Reputation. None of the previous factors matter if you buy your ring from an unreliable retailer. Make sure that a store has a strong history of customer satisfaction before you commit to your purchase: a good grade from the Better Business Bureau and lots of five-star customer ratings are both signs of a trustworthy jeweler.

You need an engagement ring that really stands out, and we can help! TopConsumerReviews.com has evaluated and ranked today's best options for buying a ring online, and we hope this information makes your shopping effortless and your proposal a moment to remember forever!

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