Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

Life Fitness Review

Sunday, November 10th

2024 Exercise Bike Reviews

Life Fitness Review 3 Star Rating

Life Fitness

3 Star Rating
  • Prices from $1,471 to $6,284
  • 14 models in stock
  • 2- to 5-year warranty on repairs
  • 15-day return policy
  • "B” rating from the BBB

Life Fitness is a well-known manufacturer of fitness equipment, commonly found in fitness centers and home gyms. Among their offerings, their exercise bikes stand out as a high-end choice, known for their impressive features and quality.

Large number of models to choose from

There are a whopping 14 different models to choose from at Life Fitness, though it's not easily clear what separates all 14 in terms of cost and features. Many come across as very similar in style and cost, which may be confusing for customers. On the bright side, it appeared that all of the models (even sub-models) were in stock at the time of this review. However, we were researching during a seasonal promo period, so this may just reflect a well-stocked warehouse prepared for higher-than-average order numbers. Generally, we typically have found that finding exercise machines actually "in stock” at Life Fitness can be a bit of a struggle.

Equipment overview:

  • Type of exercise bikes: Upright, recumbent, indoor/studio
  • Price range: From $1,471 to $6,284
  • Different models: 14
  • Can stream live/pre-recorded workouts: Only on-demand, not live
  • Financing available: Yes
  • Weight capacity: 300 to 400 lbs., depending on the model selected
  • Return policy: 15 days, only if defective or damaged
  • Warranty: 2-5 years depending on model
  • Shipping: Up to $300

Basic model: C1 Lifecycle

The base model at Life Fitness is the CI Lifecycle exercise bike. This model starts at $1,471 and goes up to $1,951 depending on if you choose the Go Console ($1,471) or the Track Connect 2.0 ($1,951). One of the main benefits of the CI Lifecycle is that it's a lightweight and compact bike: easy to move around. You have the option to choose from console features, including the upgraded Track Connect 2.0 which offers better connectivity and seamless integration with your favorite devices, or the simpler Go Console which has a more straightforward experience. Key features that come on both models include heart rate monitoring with contact hand sensors (Track Connect) and a wireless heart rate monitoring system (Go Console). Both offer a natural upright riding position for a comfortable workout, and non-slip, self-balancing pedals with ratcheting straps. You can connect your Apple Watch or Samsung Galaxy Watch, as both sub-models are Bluetooth heart rate compatible. Plus, you can enjoy the peace of mind with a 3-year warranty.

Best Exercise Bikes

Top-tier model: Platinum Club Series Recumbent Lifecycle

The most expensive bike at Life Fitness is the Platinum Club Series Recumbent Lifecycle which comes in one sub-model: the SE3 HD. The price for this bike is $6,284, which delivers better entertainment and engagement options to keep you motivated during your workout journey. The open, step-through design makes it easy for you to get on and off. Key features include heart rate monitoring and Lifepulse Digital Heart Rate Monitoring. Resistance controls on stationary arms make it simple for you to adjust intensity during your workout, and the adjustable pedal straps offer different sizes for multiple users. There is easy connectivity with your Apple or Samsung Galaxy Watches, as the bike is Bluetooth-compatible. The biggest change from the low-level picks is a 16" HD touchscreen that allows you to stream video and music apps like Spotify, access Life Fitness On Demand Workout Classes, explore interactive Lifescape Courses, browse the internet, and choose from up to 25 preloaded workouts. However, this model only has a 2-year warranty compared to its less expensive counterparts.

No more free shipping

While Life Fitness does offer free shipping for some merchandise like small extras (towels or dumbbells) there's no offer for free shipping on their large exercise machines. So, you'll be stuck paying for shipping on the bikes. Since some of the top brands in our review offer free shipping, it's more noticeable that Life Fitness chooses not to. And considering that Life Fitness used to offer free shipping and recently chose to do away with it makes them far less competitive than other brands out there.

Limited returns within 15 days

Life Fitness also has a fairly limited return policy. The company only allows returns within 15 days, and those returns are only valid for bikes that are defective or damaged in transit. So, if you're worried about not liking the bike, you might want to shop for a different brand because once you get your exercise bike, a refund is no longer an option.

Best Exercise Bikes

Some concerns about their customer service

Life Fitness generally has a reasonably positive reputation. The brand currently has a "B" rating from the Better Business Bureau, and the majority of the brand's bikes have a customer rating of at least 4 out of 5 stars on the Life Fitness website (though three of them are completely unrated). However, Life Fitness doesn't do as well on third-party review sites. For example, Trustpilot rates the company at only 2.4 out of 5 stars. According to recent reviews, customers regularly have issues like malfunctioning machines, monitors failing within a few weeks, and sluggish responses from customer service in addressing these concerns. Given the comparatively high cost of Life Fitness exercise bikes compared to other brands, one would anticipate superior quality and service.

Average bikes but solid variety

Granted - Life Fitness has a wide variety of exercise bikes available. However there isn't anything super special about these bikes and they're a bit higher-priced than some competitors. With that in mind, Life Fitness definitely doesn't stand out as a top brand. Given that there are concerns about customer service, limited returns, and no free shipping, it's hard to argue for Life Fitness over other more customer-friendly brands. However, they do have a wide variety, which helped bring up their score. But unless Life Fitness picks up the slack, they're likely to slide even further down in our rankings in the future.

What's the Best Brand of Exercise Bike Out There Today?

If you're looking for a versatile machine easily accessible for a home gym, exercise bikes are a top choice. Exercise bikes offer motion that's ideal for individuals with sensitive joints, sore backs, bad knees (shout out to the crunchy knees gang), or other conditions that make high-impact exercises hard or impossible to do.

On top of being low-impact, one of the popular points for exercise bikes is the all-season approach. Picture this: you get to sweat it out whenever it suits you. No gym crowds, and no clock-watching. Convenience is your new fitness buddy. Plus, no more worrying about how you look or comparing yourself to others. Or whether the sweaty guy before you wiped down the bike seat (ew!). Basically, you get all the pros of a spin class without any of the ick of a public gym.

The Best Exercise Bikes Compare Exercise Bikes Compare Exercise Bike Reviews What are the best Exercise Bikes Best Exercise Bike Reviews

Exercise Bike FAQ

There are plenty of reasons that people buy an exercise bike for home use. For people with balance or mobility issues who still want a good cardio workout, bikes are a much better option than a treadmill or elliptical machine. They also take up much less room, are more portable/movable, and easier to maintain than larger pieces of cardio equipment.
That's up to you. Recumbent bikes have a seat like a chair, and the pedals are in front of you; they're the exercise bike of choice for people with joint and back issues. Upright bikes offer more flexibility in your workout: you can ride seated or pedal standing up for a more intense experience.
As with most products, the more features an exercise bike has, the more it will cost. You can get a basic, entry-level model for under $500 - or pay $7,000+ for one that has every bell and whistle imaginable (but it won't do the exercise for you!).
How does "free” sound? Many retailers include delivery in the price of the exercise bike. That definitely beats trying to lug it home from a brick-and-mortar store in your car!
Not necessarily. Most manufacturers have step-by-step instructions and even videos for how to put your bike together. You can also purchase professional installation/set-up from some retailers, either with their in-house team or through a third-party partner.
That depends on the store. Some offer no return policy whatsoever, while others give you 30-60 days to try your bike and decide if you want to keep it. Even then, you may still be responsible for return shipping costs and/or restocking fees.
Most bikes come with warranty coverage, usually with longer protection on the higher-end models. You may have lifetime coverage of the frame and brakes, 1-3 years on parts and electronics, and 90 days to 3 years on associated labor costs - but the specifics vary by manufacturer and bike model. Some retailers offer extended warranty plans as well.
That's one of the hottest trends in the fitness industry, and many bikes come with some kind of workout option with live coaching or on-demand classes. But, even if your bike doesn't, there are plenty of apps you can subscribe to and follow along on your own; you just need to have a way to see your phone, tablet or TV from wherever you position your exercise bike!
Compare the Best Reviews

Continued from above...

For athletes (especially you biking enthusiasts) who don't want to lose their form during the winter, nabbing an exercise bike can change your winter fitness regimen to more closely fit your regular training. But if you're not a tri-athlete (like many of us aren't), having an exercise bike at home is still a huge plus.

As you start browsing the different exercise bike brands, you'll realize that there's a lot of variety to choose from. Many modern exercise bikes come with cool features like built-in screens for virtual classes, fitness app hook-ups, and even virtual outdoor rides. So, exercise bikes aren't like one of those creaky metal contraptions from your grandma's basement anymore. They've got all the bells and whistles to upgrade your workout.

Imagine pedaling through scenic routes without leaving your living room or gamified paths to keep you engaged. These bikes aren't just tools; they're like your personal fitness sidekick, cheering you on and giving you all the stats you need to track your growth and celebrate your fitness level-ups. There are even exercise bikes designed to fit under your desk or that feature a built-in tabletop/desk, so you can work and work out at the same time.

But there's a lot to look at when you're shopping for the perfect exercise bike. Starting your search for the right exercise bike can be overwhelming. Studio style? Recumbent? Touchscreen or basic console? Fortunately, we've gone through the best options out there and put together some criteria to help you narrow down your choices and find a bike that suits you.

  • Number of exercise bike styles. The more models a brand has in their inventory, the higher the chances of finding one that fits your fitness needs. Also, keep an eye on which brands actually have their bikes in stock.
  • Features. Consider what features matter most to you. Is it connectivity with your smartwatch or fitness apps? Weight capacity that accommodates all household members? Interactive displays with games and leaderboards for motivation? Identifying your must-have list makes it possible to find a bike that meets your preferences.
  • Price vs. value. Price isn't the sole factor; some lower-end exercise bike models provide significant features, while some pricier options may not deliver as expected. So, make sure you get the perfect balance of value for your money. The most expensive model might not actually be the best, whereas the cheapest out there might be missing some features you need for your fitness.
  • Customer-friendly policies. Check if you can get a free trial, the return policy duration, and if delivery includes a professional setup. If a company doesn't serve customers well, it's hard to feel comfortable purchasing their expensive fitness machines.
  • Reputation. Tied into the customer policies, you'll want to take into account customer reviews and Better Business Bureau scores to make sure you're buying from a reputable brand. A reliable customer service department is crucial, even if the warranty is promising, to make sure you'll get fast and friendly assistance if anything goes wrong.

To make sure that your fitness journey takes off, Top Consumer Reviews has reviewed and ranked the best exercise bike brands available online today. We hope this will help you curate your perfect home gym and get back to the ride of your life on your new exercise bike. Pedal on, friend!

See the Best Exercise Bike
The Best Reviews of Exercise Bikes