Sunday, January 17th
2021 Eyeglass Store Reviews
39 Dollar Glasses
39 Dollar Glasses has been in business since 2001. One of the nice things about 39 Glasses is that all of the orders are made in their New York laboratory. This means their turnaround time is significantly less than those companies that we reviewed that were based outside of the U.S.
The 39 Dollar Glasses website is easy to navigate and gives you a number of options to search with, including:
- Gender
- Frame material
- Frame shape
- Frame color
- Total frame width
- Temple length
- Lens type
The price that they advertise for their frames includes thin and lightweight lenses featuring 100% UV protection and anti- scratch coating. Most orders ship within 2-7 business days. Shipping is $4.95 on orders less than $99. Orders $99 and greater have free shipping.
Another feature we liked is their Rewards Program. When you purchase from 39 Dollar Glasses you are automatically enrolled in their Eye Bucks Rewards Program. 4% of your eyeglass purchases will be deposited into your customer account that you can use for money off of your next purchase.
They also have a convenient return policy. If you are unhappy for any reason you may return your eyeglasses for a one-time exchange at no cost or a full store credit for up to 90 days after delivery. Return shipping is free. If you have a shipping charge on your initial order it is non- refundable.
Customer service at 39 Dollar Glasses is only available M-F between 9-5, which isn't as good as some of the other companies we've reviewed that offer 24/7 phone access. However they do a have a virtual customer service agent available 24/7. Also, at the time of this review the FAQ section on the company website was blank. With their limited customer service hours and not being able to go to the FAQ page and get information during the hours that customer service isn't available, their overall customer service not as attractive as the other companies that we reviewed.
We didn't find many customer complaints about 39 Dollar Glasses. Most customers said they felt as thought they have a reasonably priced product and that they respond to customer service and warranty issues in a timey manner.
While 39 Dollar Glasses offers some nice features, including a rewards program, their customer service issues bring their rating down in our review.
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Where Can You Find the Best Eyeglasses?
If you have not purchased eyeglasses online before, you may not know just how easy it is to order prescription eyeglasses online. But how can you decide which eyeglass company to use?
Obviously, you want to find quality, affordable eyeglasses that look great on you! A lot of eyeglass companies have really simplified the process of online ordering and explain the steps to order in detail on their websites. Some companies even have the virtual mirror where you can virtually try on the glasses to see what they will look like on you prior to ordering.
Continued from above...
As you consider the various companies that offer eyeglasses, keep in mind these basic criteria:
- Selection: How may frames does the company offer? Do they have an easy to navigate website that allows you to easily search for the frame style and lens type that you are looking for?
- Cost: Which eyeglasses are the best quality for the price? The overall cost of your eyeglasses also includes any shipping or return charges the company may charge as well. When looking at the cost of the eyeglasses you will also want to consider if they offer a warranty on their products.
- Customer Service: Does the company have a 24/7 customer service number that you can call? Are their hours going to be conducive to your schedule if you need to contact them? Do they have a virtual customer service representative available 24/7? Does the company have a history of satisfied customers? All things to consider when you are evaluating the customer service of the company that you are choosing to do business with.
TopConsumerReviews.com has reviewed and ranked the best eyeglass stores available today. We hope these reviews help you find your next pair of eyeglasses right away!
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