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39 Dollar Glasses Review

Thursday, July 29th

2021 Eyeglass Store Reviews

39 Dollar Glasses Review 3 Star Rating

39 Dollar Glasses

3 Star Rating

39 Dollar Glasses has been in business since 2001. One of the nice things about 39 Glasses is that all of the orders are made in their New York laboratory. This means their turnaround time is significantly less than those companies that we reviewed that were based outside of the U.S.

The 39 Dollar Glasses website is easy to navigate and gives you a number of options to search with, including:

  • Gender
  • Frame material
  • Frame shape
  • Frame color
  • Total frame width
  • Temple length
  • Lens type

The price that they advertise for their frames includes thin and lightweight lenses featuring 100% UV protection and anti- scratch coating. Most orders ship within 2-7 business days. Shipping is $4.95 on orders less than $99. Orders $99 and greater have free shipping.

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Another feature we liked is their Rewards Program. When you purchase from 39 Dollar Glasses you are automatically enrolled in their Eye Bucks Rewards Program. 4% of your eyeglass purchases will be deposited into your customer account that you can use for money off of your next purchase.

They also have a convenient return policy. If you are unhappy for any reason you may return your eyeglasses for a one-time exchange at no cost or a full store credit for up to 90 days after delivery. Return shipping is free. If you have a shipping charge on your initial order it is non- refundable.

Customer service at 39 Dollar Glasses is only available M-F between 9-5, which isn't as good as some of the other companies we've reviewed that offer 24/7 phone access. However they do a have a virtual customer service agent available 24/7. Also, at the time of this review the FAQ section on the company website was blank. With their limited customer service hours and not being able to go to the FAQ page and get information during the hours that customer service isn't available, their overall customer service not as attractive as the other companies that we reviewed.

We didn't find many customer complaints about 39 Dollar Glasses. Most customers said they felt as thought they have a reasonably priced product and that they respond to customer service and warranty issues in a timey manner.

While 39 Dollar Glasses offers some nice features, including a rewards program, their customer service issues bring their rating down in our review.

Where Can You Find the Best Eyeglasses?

If you have not purchased eyeglasses online before, you may not know just how easy it is to order prescription eyeglasses online. But how can you decide which eyeglass company to use?

Obviously, you want to find quality, affordable eyeglasses that look great on you! A lot of eyeglass companies have really simplified the process of online ordering and explain the steps to order in detail on their websites. Some companies even have the virtual mirror where you can virtually try on the glasses to see what they will look like on you prior to ordering.

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Eyeglass Store FAQ

When shopping online, style options are limitless. Popular styles today include rectangle, brow line, wayframe, round, cat eye, rimless, and more. Be sure to choose a frame that fits your face shape.
Of course, some companies offer a software that allows you to upload a photo of yourself that will virtually allow you to try on the desired frames. Choosing a company with this feature gives you the ease of online shopping and provides confidence in your purchase.
Yes! If you are wanting to use your insurance to fund your eyewear, make sure the company you select accepts your insurance. Some companies that do not offer insurance coverage can provide a detailed copy of your invoice to allow you to process a reimbursement claim.
Pupillary Distance, or PD, is the distance in millimeters between the center of one pupil to the other pupil. Your PD is usually included in your prescription and can also be measured easily if not. When measuring you will need to find a PD ruler that you can print out. You will then place the ruler directly and horizontally over the center of the right pupil. To add ease, place the ruler against your forehead for added stability and stand in front of a mirror. Once the ruler is stable and while looking straight ahead, the distance from the center of your right pupil to the center of your left pupil. If you are unsure of your measurement, repeat a couple times for better accuracy.
There are 3 main types of lenses, single-vision, bifocal lenses with line, and progressive lenses with no line. Single-vision lenses are the standard eyeglass prescription that only have one viewing area throughout the entire lens and the correctional area can be for far distance, mid distance or reading. Bifocal lenses are a type of lens that has two points of focus. Progressive lenses are the closest your eyes will get to having natural vision with prescription eyeglasses.
After you order your glasses, it can take up to 10 business days to receive your new prescription. Some companies have a process time for creating the lenses that takes up to 6 days, not including the shipping time. When it comes to cost, most companies offer free shipping within the US and Canada, but international shipping prices may vary. There are options to upgrade shipping in the US that costs from $9.95 to $12.95.
Accidently sat on your glasses? Accidents happen all the time which is why getting a pair of frames that have coverage is a necessity. Types of coverage includes prescription changes, repairs, and damage only from normal wear and tear. On average most companies offer a 365-day manufacturer's warranty on the frames only. Some companies have a no questions asked return policy normally for the first 14 - 30 days upon purchase. With eyeglasses being an expensive purchase, be sure to identify a company's policies before finalizing your order.
If you receive your glasses, and your frame doesn't fit the way you thought it would, a full refund is often available if returned within the required time frame. If your prescription is the issue, companies will recommend returning the glasses and contacting your eye doctor to adjust your prescription. With eyeglasses being expensive, be sure to identify a company's policies before finalizing your purchase.
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Continued from above...

As you consider the various companies that offer eyeglasses, keep in mind these basic criteria:

  • Selection: How may frames does the company offer? Do they have an easy to navigate website that allows you to easily search for the frame style and lens type that you are looking for?
  • Cost: Which eyeglasses are the best quality for the price? The overall cost of your eyeglasses also includes any shipping or return charges the company may charge as well. When looking at the cost of the eyeglasses you will also want to consider if they offer a warranty on their products.
  • Customer Service: Does the company have a 24/7 customer service number that you can call? Are their hours going to be conducive to your schedule if you need to contact them? Do they have a virtual customer service representative available 24/7? Does the company have a history of satisfied customers? All things to consider when you are evaluating the customer service of the company that you are choosing to do business with.

TopConsumerReviews.com has reviewed and ranked the best eyeglass stores available today. We hope these reviews help you find your next pair of eyeglasses right away!

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