Best Buy Eyeglasses Review for October 2021

Item: Best Buy Eyeglasses Review
Rating: 3.5

Monday, October 18th

2021 Eyeglass Store Reviews

Best Buy Eyeglasses

Best Buy Eyeglasses was founded in 2004. They offer one of the biggest selections of frames of the companies that we reviewed. They offer free shipping and returns on all orders. You can contact them 24/7 anytime support so you can shop 24/7 and if you have a question there is someone available to help you with your needs.

The website is easy to navigate and allows you to search by a variety of options, including

Gender
Brand
Department
Material
Shape
Color
Price
Lens Type
Frame Size

Best Buy Eyeglasses does have brand offer limits for certain manufacturers meaning that you can only purchase two of certain brands per month. If you need a pair of eyeglasses this may be the place to get them their turnaround time is extremely quick. Within 2-5 days of placing your order it will be processed and shipped.

Best Buy Eyeglasses offers free shipping and free returns, however they do charge a 10% fee on returns if you request a refund. If you do decide to cancel your order for any reason be prepared to pay a 10% cancellation fee. We did find several complaints about the company in regard to customer service and quality of their products. Customers have received the wrong products and had a difficult time getting their money refunded or their exchange processed.

Even though the company offers one of the largest selections of eyeglasses and an attractive website, we cannot ignore the customer complaints that we found. Hopefully they can address these concerns and see their rating rise in the future.

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The 10 Best Eyeglass Stores

Where Can You Find the Best Eyeglasses?

If you have not purchased eyeglasses online before, you may not know just how easy it is to order prescription eyeglasses online. But how can you decide which eyeglass company to use?

Obviously, you want to find quality, affordable eyeglasses that look great on you! A lot of eyeglass companies have really simplified the process of online ordering and explain the steps to order in detail on their websites. Some companies even have the virtual mirror where you can virtually try on the glasses to see what they will look like on you prior to ordering.

Continue reading below

Eyeglass Store FAQ

What type of frame styles are there?

When shopping online, style options are limitless. Popular styles today include rectangle, brow line, wayframe, round, cat eye, rimless, and more. Be sure to choose a frame that fits your face shape.

Is there a virtual eyeglasses application available?

Of course, some companies offer a software that allows you to upload a photo of yourself that will virtually allow you to try on the desired frames. Choosing a company with this feature gives you the ease of online shopping and provides confidence in your purchase.

Can I use my vision insurance to buy glasses online?

Yes! If you are wanting to use your insurance to fund your eyewear, make sure the company you select accepts your insurance. Some companies that do not offer insurance coverage can provide a detailed copy of your invoice to allow you to process a reimbursement claim.

What is "PD"? How do I measure it?

Pupillary Distance, or PD, is the distance in millimeters between the center of one pupil to the other pupil. Your PD is usually included in your prescription and can also be measured easily if not. When measuring you will need to find a PD ruler that you can print out. You will then place the ruler directly and horizontally over the center of the right pupil. To add ease, place the ruler against your forehead for added stability and stand in front of a mirror. Once the ruler is stable and while looking straight ahead, the distance from the center of your right pupil to the center of your left pupil. If you are unsure of your measurement, repeat a couple times for better accuracy.

What type of lenses are there?

There are 3 main types of lenses, single-vision, bifocal lenses with line, and progressive lenses with no line. Single-vision lenses are the standard eyeglass prescription that only have one viewing area throughout the entire lens and the correctional area can be for far distance, mid distance or reading. Bifocal lenses are a type of lens that has two points of focus. Progressive lenses are the closest your eyes will get to having natural vision with prescription eyeglasses.

How long does it take to receive my glasses? Is there free shipping?

After you order your glasses, it can take up to 10 business days to receive your new prescription. Some companies have a process time for creating the lenses that takes up to 6 days, not including the shipping time. When it comes to cost, most companies offer free shipping within the US and Canada, but international shipping prices may vary. There are options to upgrade shipping in the US that costs from $9.95 to $12.95.

My glasses broke is there a warranty available?

Accidently sat on your glasses? Accidents happen all the time which is why getting a pair of frames that have coverage is a necessity. Types of coverage includes prescription changes, repairs, and damage only from normal wear and tear. On average most companies offer a 365-day manufacturer's warranty on the frames only. Some companies have a no questions asked return policy normally for the first 14 - 30 days upon purchase. With eyeglasses being an expensive purchase, be sure to identify a company's policies before finalizing your order.

Is there a customer satisfaction guarantee?

If you receive your glasses, and your frame doesn't fit the way you thought it would, a full refund is often available if returned within the required time frame. If your prescription is the issue, companies will recommend returning the glasses and contacting your eye doctor to adjust your prescription. With eyeglasses being expensive, be sure to identify a company's policies before finalizing your purchase.

Continued from above...

As you consider the various companies that offer eyeglasses, keep in mind these basic criteria:

Selection: How may frames does the company offer? Do they have an easy to navigate website that allows you to easily search for the frame style and lens type that you are looking for?
Cost: Which eyeglasses are the best quality for the price? The overall cost of your eyeglasses also includes any shipping or return charges the company may charge as well. When looking at the cost of the eyeglasses you will also want to consider if they offer a warranty on their products.
Customer Service: Does the company have a 24/7 customer service number that you can call? Are their hours going to be conducive to your schedule if you need to contact them? Do they have a virtual customer service representative available 24/7? Does the company have a history of satisfied customers? All things to consider when you are evaluating the customer service of the company that you are choosing to do business with.

TopConsumerReviews.com has reviewed and ranked the best eyeglass stores available today. We hope these reviews help you find your next pair of eyeglasses right away!

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Best Buy Eyeglasses Review