Eyeglasses Review

Friday, March 31st

2023 Eyeglass Store Reviews

Eyeglasses

• Priced from $17 to $1,020
• 30-day full return policy
• Free shipping
• Perfect lens guarantee
• Replace current lenses in your existing frames

Eyeglasses is a massive online retailer of high-quality frames. The website promises that the listed prices are 50% lower than the prices of brick-and-mortar eyeglasses locations.

Wide range of prices

Eyeglasses provides frames for eyeglasses, sunglasses, and reading glasses that range in price from $17 to $1,020 across all types of glasses. The listed price does not include your prescription or lenses which can increase the price by around $300. However, if you don't want to shell out for new frames, Eyeglasses also offers the option to send in your current frames and they will put new lenses in them for you. For this, you only pay the price of your lenses which will be based on your prescription.

Thousands of styles

While the basic options of eyeglasses, sunglasses, and reading glasses are on par with the competition, the volume of style options at Eyeglasses is impressive. With over 14,000 individual options for women's glasses and over 12,000 individual options for men's glasses, there are plenty of choices across all price ranges for customers to sift through.

Choose your lens type

Once you've chosen a set of frames, you can add your lenses to them with the following options available:

• Single vision
• Bifocal
• Trifocal
• Progressive
• Reading
• Computer
• Eyezen blue light blocker

After you've chosen your correction type, the following options are available for lens additions:

• Plastic lenses
• Ultra-Thin lenses
• Glass lenses
• Polycarbonate lenses
• Trivex lenses

Each update adds to the final price of the glasses. For example, a pair that costs $146 for just the frames can cost up to $552 after adding single-vision polycarbonate lenses.

Confusing user interface

While Eyeglasses has lots of stand-out features like free shipping and a 30-day return policy, and even helpful tips for finding the best glasses for your face shape, it can be hard to find some of that information on their site. The large volume of eyewear options isn't well-organized, and the busy user interface makes it difficult to scroll down and find exactly what you need. If you're looking for a website with a simple and easy-to-use interface, Eyeglasses isn't the best option for you.

Fast shipping, but damaged goods

With an average of 3.9 across shopper ratings, there's a decent balance of good and bad reviews of Eyeglasses. Some of the things happy customers agree on are that they paid a significant amount less than the same glasses would have cost them at the eye doctor. They also noted that they liked the customer service and that the shipping was fast for both receiving new glasses and sending in old frames for new lenses.

Some unhappy customers as well

However, unhappy customers note that their lenses cracked or came deformed after purchase. Some who sent in their frames said that the frames returned broken or "melted" in one case. One user noted that their lenses "clouded over" one month after the 30-day guarantee was over and that they were asked to pay over $450 to replace the glasses.

Great variety of frames, but hit-or-miss results

With thousands of eyewear options on Eyeglasses, it would be hard to find something they don't carry. With a 30-day full return policy and free shipping, it seems worth it to give this eyeglasses store a try. However, some customers noted that their glasses had defects and that using the new-lenses-same-frames service damaged their frames completely. So, with the mixed reviews, it gives us pause as to the quality of customer service. With a difficult-to-navigate website, and almost too much going on, it might be better to find a more streamlined service that offers comparable prices.