Glasses USA Review for October 2021

Item: Glasses USA Review
Rating: 5

Monday, October 18th

2021 Eyeglass Store Reviews

Top Consumer Reviews Best-In-Class Blue Ribbon Award

Glasses USA

In business for over 10 years, Glasses USA has a fantastic website and offers a huge selection of 668 men's glasses and 819 women's glasses.

In order to help you narrow down your eyeglass search, Glasses USA provides several search options to navigate their vast inventory:

Frame Shape
Color
Frame Type
Size
Material
Brand
Features
Marked Frames
Price
Frame Measurements

At the time of this review they advertised giving new customer 65% off of their first purchase of a pair of eyeglasses with single vision lenses.

If you are unsure of your current prescription Glasses USA even has an app that you can install on your phone that will show you the prescription of your current glasses!

You have 14 days to try your glasses once you receive them and can return for a full refund, no questions asked. They are one of the few companies that we reviewed that has a 24/7 customer service line that you can contact anytime with questions or concerns. The frames also have a one-year manufacturer warranty against any manufacturer defects. In the unlikely event that your frames or lenses would break after the initial 14 day return period and are within one year of purchase, they will provide you with a store credit for 50% of your original purchase price of your glasses.

Glasses USA also has a great virtual mirror feature on their website. This allows you to see what the glasses will look like on you, so that you can try as many pairs of glasses as you want virtually before making a decision on your purchase.

If you find the same pair of eyeglasses being sold on a competitor's website, Glasses USA will beat their price by 10%. They also offer a Student Discount of 70% off a lens upgrade and accept insurance plans.

Orders are typically shipped within 10 days of receipt of payment. Standard shipping of 7-10 business days is free. Optionally, you can upgrade your shipping for an additional cost if you need the glasses sooner than the 7-10 day shipping window.

The biggest customer complaint that we found about Glasses USA is that it takes a few weeks to receive your order. Glasses USA openly states on their website that their production time is 10 days and shipping time adds another 10 days to the timeline so you should plan on 20 days from the date you place your order until you receive your new eyeglasses.

With a great selection, free shipping, and the virtual mirror on their website, Glasses USA sets the standard in Eyeglasses. They earn our highest rating.

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The 10 Best Eyeglass Stores

Where Can You Find the Best Eyeglasses?

If you have not purchased eyeglasses online before, you may not know just how easy it is to order prescription eyeglasses online. But how can you decide which eyeglass company to use?

Obviously, you want to find quality, affordable eyeglasses that look great on you! A lot of eyeglass companies have really simplified the process of online ordering and explain the steps to order in detail on their websites. Some companies even have the virtual mirror where you can virtually try on the glasses to see what they will look like on you prior to ordering.

Continue reading below

Eyeglass Store FAQ

What type of frame styles are there?

When shopping online, style options are limitless. Popular styles today include rectangle, brow line, wayframe, round, cat eye, rimless, and more. Be sure to choose a frame that fits your face shape.

Is there a virtual eyeglasses application available?

Of course, some companies offer a software that allows you to upload a photo of yourself that will virtually allow you to try on the desired frames. Choosing a company with this feature gives you the ease of online shopping and provides confidence in your purchase.

Can I use my vision insurance to buy glasses online?

Yes! If you are wanting to use your insurance to fund your eyewear, make sure the company you select accepts your insurance. Some companies that do not offer insurance coverage can provide a detailed copy of your invoice to allow you to process a reimbursement claim.

What is "PD"? How do I measure it?

Pupillary Distance, or PD, is the distance in millimeters between the center of one pupil to the other pupil. Your PD is usually included in your prescription and can also be measured easily if not. When measuring you will need to find a PD ruler that you can print out. You will then place the ruler directly and horizontally over the center of the right pupil. To add ease, place the ruler against your forehead for added stability and stand in front of a mirror. Once the ruler is stable and while looking straight ahead, the distance from the center of your right pupil to the center of your left pupil. If you are unsure of your measurement, repeat a couple times for better accuracy.

What type of lenses are there?

There are 3 main types of lenses, single-vision, bifocal lenses with line, and progressive lenses with no line. Single-vision lenses are the standard eyeglass prescription that only have one viewing area throughout the entire lens and the correctional area can be for far distance, mid distance or reading. Bifocal lenses are a type of lens that has two points of focus. Progressive lenses are the closest your eyes will get to having natural vision with prescription eyeglasses.

How long does it take to receive my glasses? Is there free shipping?

After you order your glasses, it can take up to 10 business days to receive your new prescription. Some companies have a process time for creating the lenses that takes up to 6 days, not including the shipping time. When it comes to cost, most companies offer free shipping within the US and Canada, but international shipping prices may vary. There are options to upgrade shipping in the US that costs from $9.95 to $12.95.

My glasses broke is there a warranty available?

Accidently sat on your glasses? Accidents happen all the time which is why getting a pair of frames that have coverage is a necessity. Types of coverage includes prescription changes, repairs, and damage only from normal wear and tear. On average most companies offer a 365-day manufacturer's warranty on the frames only. Some companies have a no questions asked return policy normally for the first 14 - 30 days upon purchase. With eyeglasses being an expensive purchase, be sure to identify a company's policies before finalizing your order.

Is there a customer satisfaction guarantee?

If you receive your glasses, and your frame doesn't fit the way you thought it would, a full refund is often available if returned within the required time frame. If your prescription is the issue, companies will recommend returning the glasses and contacting your eye doctor to adjust your prescription. With eyeglasses being expensive, be sure to identify a company's policies before finalizing your purchase.

Continued from above...

As you consider the various companies that offer eyeglasses, keep in mind these basic criteria:

Selection: How may frames does the company offer? Do they have an easy to navigate website that allows you to easily search for the frame style and lens type that you are looking for?
Cost: Which eyeglasses are the best quality for the price? The overall cost of your eyeglasses also includes any shipping or return charges the company may charge as well. When looking at the cost of the eyeglasses you will also want to consider if they offer a warranty on their products.
Customer Service: Does the company have a 24/7 customer service number that you can call? Are their hours going to be conducive to your schedule if you need to contact them? Do they have a virtual customer service representative available 24/7? Does the company have a history of satisfied customers? All things to consider when you are evaluating the customer service of the company that you are choosing to do business with.

TopConsumerReviews.com has reviewed and ranked the best eyeglass stores available today. We hope these reviews help you find your next pair of eyeglasses right away!