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Down & Feather Company Review

Saturday, October 16th

2021 Feather Pillow Store Reviews

Top Consumer Reviews Best-In-Class Blue Ribbon Award Down & Feather Company Review 5 Star Rating

Down & Feather Company

5 Star Rating
  • Cost: From $97 to $370
  • 7 styles and fill blends available
Top Consumer Reviews Best-In-Class Blue Ribbon Award

Down & Feather Company wants to be the last pillow company you need. All of their products, including feather pillows, are sourced, designed and manufactured in-house. That means each pillow, comforter and feather bed is made-to-order, not sitting in a warehouse until someone places an order. Their down is sourced according to the Control Union Responsible Down Standard, coming from species-specific Hungarian geese, while their textiles are the finest Egyptian linens woven on German looms. (You always wanted a multicultural feather pillow, right?)

Pillow Personality Profile

This company knows that it can be challenging to know exactly which feather pillow is your perfect match. Feather or down? Soft or extra firm - or somewhere in between? That's why they offer the handy Pillow Personality Profile; we found it by clicking on the Start Here link at the top of the site. It'll ask you if you're a woman or man, the firmness of your mattress, your height and shoulder breadth, and how you're usually positioned when you sleep. At the end, it will ask you to enter your email address for your results, but you can also see your pillow profile on the site as you continue. When your results page comes up, you can click to be taken directly to all of the pillows Down & Feather carries that are an ideal match for you.

Spin the wheel

When we visited the Down & Feather site, we got a fun spin-the-wheel opportunity: if we entered our email address (presumably signing us up for their newsletters and other promotions), we could win a pillow protector, sleep shirt, pillow spray, or a 10% discount on our order.

Higher quality = higher prices

And trust us when we say you're going to want that discount: prices on feather pillows are pretty high at this store, although they're well in line with the quality of what you're getting. The lowest-priced feather pillow is The Original, described as sleeping "thick and heavy just like the one at grandma's house". For a standard size, soft combination, you'll pay $97; Pricing increased based on how firm you want the pillow and if you go up to a queen or king size, so on the upper end you'd pay $155 for a king-sized, extra-firm in this design. There are four general choices in the all-feather pillows: The Original, Hotel Collection, Natural Nights and Snuggle Soft.

Ultimate in luxury

And yes, that's the lower end of the spectrum at Down & Feather. If you're going for the ultimate in luxury, the Snuggle Soft 850 Fill Power Goose Down pillow is for you. Because there's only down inside, you won't be poked by feathers while you sleep. This pillow is best for side sleepers that flip to their back or other side and is a good fix if you've got stiffness in your back, neck or shoulders. A standard size, soft support pillow sells for $370. This design comes in four size options (standard, queen, king, and euro 26x26) and four support levels (soft, medium, firm, extra firm).

Best Feather Pillow Stores

Free shipping over $150

You'll have to spend quite a bit to get free shipping from this store: at least $150. Of course, given how most of their pillows are already at or over that price point, you might qualify without much effort.

Perfect Pillow Policy

Down & Feather has some unique customer perks that really set this retailer apart from others who sell feather pillows. First, their "Perfect Pillow Policy" entitles you to a one-time density adjustment within the first year after purchase. So, if your profile says you need firm but you give it a try and it's just a little too much, you can send it to Down & Feather to have it taken down to a medium - or vice-versa. Your adjustment will be one density level higher or lower. You'll have to pay for shipping the pillow there, but they'll take care of the return delivery to you.

30 day returns

Second, you'll have 30 days to return your feather pillow if it doesn't meet your expectations. It has to be in new condition to be eligible for a refund, so Down & Feather strongly recommends that you use a pillow protector and pillow case - both to qualify for a return if needed and to keep your pillow in top shape in general.

10 year guarantee

Finally, all of the feather pillows, comforters and feather beds sold by Down & Feather come with an impressive ten-year guarantee. As long as your Goose Down Logo is still attached - it looks like an upside-down goose butt! - your guarantee is automatically valid. The fine print says that the guarantee doesn't cover the down fill, but "if properly cared for...your luxury down bedding will last much longer than ten years".

It's an investment

So yes, while at first glance you might hesitate to spend $100+ on a feather pillow, consider how many times you might have to buy and replace a lower-quality product. If you look at a Down & Feather Company pillow as an investment that is guaranteed to last at least 10 years, it starts to sound like a price worth paying.

Customer love them

Best of all, customers love these feather pillows! You can see hundreds of reviews on the site (even on the most expensive one, there were almost 150 reviews, almost all 5 stars). The company itself also has a sterling reputation. Not only does Down & Feather Company have an "A+" rating from the BBB, but they also have many glowing compliments from customers right on their site. The most common comment is that their pillow is the best they've ever used.

Highest rating

Down & Feather Company doesn't have a huge variety of feather pillows, but they still earn our highest recommendation. In this case, quality takes the win over quantity: you won't find better pillows anywhere, especially when you look at the satisfaction guarantee, warranty, and free density adjustment you get at this store. If you're able to make the investment in a good night's sleep, Down & Feather Company is the best place to find the ideal feather pillows.

Where Can You Buy the Best Feather Pillows?

If you've ever gotten the best night's sleep of your life when spending a night at a luxury hotel, you might be wondering where you can buy their feather pillows for your own home. You're in luck: there are a number of online retailers who can make your sweet dreams a reality by offering the very same pillows for purchase. But why are feather pillows so popular?

Many people prefer natural materials over synthetics, and some customers say that having feather- or down-filled pillows makes for a cooler, more comfortable rest. Plus, compared with foam-filled designs, feather pillows are more easily shaped to your head, neck, or any other body part that needs gentle support.

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Feather Pillow Store FAQ

As the name suggests, a feather pillow is filled with at least 51% feathers, usually sourced from geese. They have a very different feel compared to regular pillows, often offering a much more comfortable night's rest. That's why you'll find feather pillows in high-end hotels and resorts.
Feather pillows are classified by their blend of feathers and down. You can get pillows that are 100% feathers, a blend of 75/25, and so on. You can also find differences in the shell material, ranging from Egyptian cotton to 100% organic (but either way, you'll probably have your pillow in a pillowcase).
Of course! Just like regular pillows, feather pillows come in a wide range of support levels. You'll have no trouble finding one that offers just the right amount no matter how you tend to sleep. Some retailers of feather pillows offer density adjustments if you get yours delivered and have a Goldilocks-type experience of "too much support" or "not supportive enough" - they'll tweak it until you say it's just right.
The best approach is to never need to wash it, by using pillow protectors in addition to pillowcases. Why? Washing a feather pillow can make the feathers and down more brittle, due to the feathers' natural oils being stripped away. And, if you don't dry your pillow properly after washing it (in cold water, never hot), it could wind up smelling terrible. Consider putting on a proper-fitting pillow protector and pillowcase before you use your feather pillows for the first time.
Good news: with proper care, your pillows should last anywhere from 5-10 years (or longer!). The more you keep them protected from moisture and body oils, the more life you can expect to get from them. That's a lot longer than the 1-2 years that most synthetic pillows last.
If you've taken the steps to keep your feather pillows clean, you should only need to replace them when they no longer offer the support you need. If you're constantly fluffing them, or if you fold them in half and they don't expand back to full size, it might be time to get new ones.
They can be: you'll find super high-end pillows priced at over $400. On the other hand, it's possible to find basic feather pillows for under $20. Keep in mind that they can last many years longer than synthetic pillows, giving you a better return on your bedding "investment" .
That depends on where you buy them from. Some retailers have extremely generous return policies, letting you use the feather pillows for up to 8 months before deciding if you want to get a refund. But, most stores expect the pillows to be in unused condition to be eligible for a return, so be sure to use a pillow protector right away in order to keep them in like-new shape.
Compare the Best Reviews

Continued from above...

That feature makes feather pillows equally popular with interior decorators: a good down-filled pillow can be plumped, fluffed and shaped to look absolutely perfect in a model home or social media photo. In fact, there are online stores dedicated solely to feather throw pillows for home decor!

Whether you're freshening the look of your living room or replacing your flattened bed pillows, shopping online puts the best selection of feather pillows at your fingertips. But, not all stores are created equal. Here are a few helpful criteria to keep in mind as you decide where to buy your pillows:

  • Selection. The best stores carry a wide range of inventory, from budget-friendly basic styles to hotel-level luxury pillows.
  • Pricing. How do the prices compare to other retailers'? Are there any perks like free shipping or promo discounts that can make your purchase even more affordable?
  • Ease of Navigation. If a store has a great selection of pillows but their website makes it hard to find what you need, you might wind up feeling frustrated. Choose a retailer with a well-designed online store to minimize hassles.
  • Reputation. What do other customers say about their experience with the store and their satisfaction with the feather pillows they purchased?

TopConsumerReviews.com has reviewed and ranked the best online retailers of feather pillows available today. We hope this information helps you get exactly what you need for a blissful night's sleep!

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