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Down Pillows Review

Saturday, October 16th

2021 Feather Pillow Store Reviews

Down Pillows Review 2.5 Star Rating

Down Pillows

2.5 Star Rating
  • Cost: Cost depends on the brand
  • Small selection of feather pillows

Down Pillows wants to be your provider of luxury down pillows and other bedding. Started by two entrepreneurs in 2007, the company specializes in higher-end feather pillows for home use.

Frustrating shopping experience

Down Pillows isn't the easiest site to shop. Instead of being able to sort through all of their inventory with helpful filters like price, customer rating, or size, you have to start by selecting a brand: Cloud Nine Comforts, Down Etc., Encompass Group, Pacific Coast, Pillowtex, or United Feather & Down. Most people looking for pillows probably don't already have a preferred brand name in mind, making the process a little frustrating as they have to click back and forth across brands to compare pillows they like.

No descriptions

Even when you've chosen a brand, you'll still have to click around in the results page to figure out what Down Pillows is selling. For example, when we selected Pacific Coast, three of the six options were simply labeled "Pacific Coast" - with three different pictures, but no description for how they differed. Short of going through every single product in their inventory, Down Pillows doesn't make it easy to know how many feather pillows they carry or at what prices.

Variety of choices

For comparison with other retailers, here are a couple of the pillows you'll find with this store. Encompass Group is a major supplier of high-end hotels worldwide, and Down Pillows sells five styles of their products. These range from white duck or goose down to 50/50 down/feather blends. Looking just at the goose down styles, prices range from $89.99 for one standard pillow to $379.99 for a 4-pack of king-size pillows.

Best Feather Pillow Stores

Model homes & remodels

Cloud Nine is known as a source of custom bedding that has made its way into model homes and high-end remodels around the world. They make pillows that are 50/50 polyester/white feathers, ranging in price from $54.99 for one queen pillow to $134.99 for two king pillows.

Free shipping - or not

What about shipping? Here's another way that the Down Pillows site is confusing: at the top of the page, it says shipping is free on orders over $75, but at the bottom it has in big, bold print, "FREE ground shipping on ALL ORDERS" to the continental US. We recommend that if you have a smaller order that doesn't meet that $75 threshold and your total shows a shipping charge, reach out to the company's customer service team and ask them to waive the fee.

30 night sleep guarantee

All feather pillows sold by this retailer have a 30-night Sleep Guarantee: if you're not happy with your purchase, you can get your money back and your return shipping label is free.

Part of a larger company

One of the reasons Down Pillows' website might need a little attention is because they're a small division of a larger company: the retailer named Pillows (go figure) that you will also find in our reviews. Pillows has an "A" grade and accreditation with the Better Business Bureau, which is a mark in the plus column for Down Pillows too.

Better choices elsewhere

However, the Pillows site is much easier to shop - and you'll probably find most of the same feather pillows sold by Down Pillows. That's why we recommend you either shop directly through the Pillows site or with one of the other retailers we evaluated: your overall experience, selection and pricing will likely be better than what you'll get from Down Pillows.

Where Can You Buy the Best Feather Pillows?

If you've ever gotten the best night's sleep of your life when spending a night at a luxury hotel, you might be wondering where you can buy their feather pillows for your own home. You're in luck: there are a number of online retailers who can make your sweet dreams a reality by offering the very same pillows for purchase. But why are feather pillows so popular?

Many people prefer natural materials over synthetics, and some customers say that having feather- or down-filled pillows makes for a cooler, more comfortable rest. Plus, compared with foam-filled designs, feather pillows are more easily shaped to your head, neck, or any other body part that needs gentle support.

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Feather Pillow Store FAQ

As the name suggests, a feather pillow is filled with at least 51% feathers, usually sourced from geese. They have a very different feel compared to regular pillows, often offering a much more comfortable night's rest. That's why you'll find feather pillows in high-end hotels and resorts.
Feather pillows are classified by their blend of feathers and down. You can get pillows that are 100% feathers, a blend of 75/25, and so on. You can also find differences in the shell material, ranging from Egyptian cotton to 100% organic (but either way, you'll probably have your pillow in a pillowcase).
Of course! Just like regular pillows, feather pillows come in a wide range of support levels. You'll have no trouble finding one that offers just the right amount no matter how you tend to sleep. Some retailers of feather pillows offer density adjustments if you get yours delivered and have a Goldilocks-type experience of "too much support" or "not supportive enough" - they'll tweak it until you say it's just right.
The best approach is to never need to wash it, by using pillow protectors in addition to pillowcases. Why? Washing a feather pillow can make the feathers and down more brittle, due to the feathers' natural oils being stripped away. And, if you don't dry your pillow properly after washing it (in cold water, never hot), it could wind up smelling terrible. Consider putting on a proper-fitting pillow protector and pillowcase before you use your feather pillows for the first time.
Good news: with proper care, your pillows should last anywhere from 5-10 years (or longer!). The more you keep them protected from moisture and body oils, the more life you can expect to get from them. That's a lot longer than the 1-2 years that most synthetic pillows last.
If you've taken the steps to keep your feather pillows clean, you should only need to replace them when they no longer offer the support you need. If you're constantly fluffing them, or if you fold them in half and they don't expand back to full size, it might be time to get new ones.
They can be: you'll find super high-end pillows priced at over $400. On the other hand, it's possible to find basic feather pillows for under $20. Keep in mind that they can last many years longer than synthetic pillows, giving you a better return on your bedding "investment" .
That depends on where you buy them from. Some retailers have extremely generous return policies, letting you use the feather pillows for up to 8 months before deciding if you want to get a refund. But, most stores expect the pillows to be in unused condition to be eligible for a return, so be sure to use a pillow protector right away in order to keep them in like-new shape.
Compare the Best Reviews

Continued from above...

That feature makes feather pillows equally popular with interior decorators: a good down-filled pillow can be plumped, fluffed and shaped to look absolutely perfect in a model home or social media photo. In fact, there are online stores dedicated solely to feather throw pillows for home decor!

Whether you're freshening the look of your living room or replacing your flattened bed pillows, shopping online puts the best selection of feather pillows at your fingertips. But, not all stores are created equal. Here are a few helpful criteria to keep in mind as you decide where to buy your pillows:

  • Selection. The best stores carry a wide range of inventory, from budget-friendly basic styles to hotel-level luxury pillows.
  • Pricing. How do the prices compare to other retailers'? Are there any perks like free shipping or promo discounts that can make your purchase even more affordable?
  • Ease of Navigation. If a store has a great selection of pillows but their website makes it hard to find what you need, you might wind up feeling frustrated. Choose a retailer with a well-designed online store to minimize hassles.
  • Reputation. What do other customers say about their experience with the store and their satisfaction with the feather pillows they purchased?

TopConsumerReviews.com has reviewed and ranked the best online retailers of feather pillows available today. We hope this information helps you get exactly what you need for a blissful night's sleep!

The Best Reviews of Feather Pillow Stores