Tuesday, April 22nd
2025 Feather Pillow Store Reviews
Pacific Coast Feather
- Pillows often featured in luxury hotels
- 3-year warranty on all pillows
- Prices range from $18 to $349
- Free shipping on orders over $75
- 30-day returns
- Over 125 years in business
- "A-” rating from the BBB
Pacific Coast Feather, a veteran player in the premium feather and down bedding industry with over 125 years of experience, is renowned for its feather pillows. You might be surprised to find that these pillows are so popular that they often appear in the inventory of other retailers. Chances are, you've even had the pleasure of resting your head on a Pacific Coast Feather pillow during your last hotel stay.
Sleep in luxury for under $350
At the top end of Pacific Coast Feather's feather pillow offerings is the Hungarian White Goose Down model, priced between $259.99 and $349.99, depending on the size you choose. Encased in sumptuous 680 thread count cotton, this pillow exudes luxury and comfort, so much so that you might consider using it without a pillowcase (although it's still recommended to protect your investment). This high-end pillow features 650 fill power white goose down and it's even machine washable.
Budget-friendly pillows for under $75
On the other end of the spectrum, you'll discover more affordable options like the Euro Pillow, designed for decorative shams and priced from $36 to $44. Additionally, there are two down alternative pillows for less than $20 (outlet pricing) and the Feather Best bed pillow, priced at $74. The Feather Best option contains extra-fluffy feathers and has a soft brushed cotton cover.
Free shipping over $75
Whatever you buy from Pacific Coast Feather, you'll get free shipping if your order is over $75 and you live within the lower 48 United States. That's an improved customer perk over our last evaluation, where you had to spend about $100 to get complimentary delivery.
30-day returns, but pillows don't have reviews anymore
On the other hand, Pacific Coast Feather pillows no longer feature customer reviews. That makes it harder to tell which pillows live up to expectations once you get them home or which ones you'd want to avoid. You've got 30 days to make a return if you get a pillow you don't love, but you'll either have to pay for the return shipping or have $12.99 deducted from your refund if you use Pacific Coast Feather's prepaid label.
Going out of business?
We're not convinced that getting a refund is going to be an easy process, either. While Pacific Coast Feather has maintained the same "A-” rating from the Better Business Bureau that we found in our previous review, the BBB listing continues to display an alert that the company filed for Chapter 11 (reorganization under the federal Bankruptcy Act) all the way back in 2019. Will they be around to honor your warranty claims or refund requests? Who knows.
Customers point out some red flags
We also noticed a trend emerging in the handful of customer complaints: your purchase from Pacific Coast Feather may come from another retailer, or you may even be shipped something from a totally different brand. We saw rants from customers whose purchases arrived in Walmart boxes, whose bedding had a Pottery Barn label, and so on. In the responses from Pacific Coast Feather to these and other complaints, reps have started making mention of using different credit card payment processors and other changes. That leads us to believe that maybe that reorganization is underway, and we're not sure it's having a positive effect for the average Pacific Coast Feather shopper.
Not recommended
Pacific Coast Feather has been around in the feather pillow game for ages, but their customer service just isn't as high-caliber as you might expect for a big name. And, with that bankruptcy issue possibly hanging over their heads, it's a good idea to check out some other places for your feather pillow shopping. Or, if you're absolutely set on having Pacific Coast Feather-brand pillows, try looking in the inventory of some of the third-party retailers on our list - so you can rely on their return policy and satisfaction guarantee instead.
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Where Can You Buy the Best Feather Pillows?
There's a reason why the world's top hotels and resorts feature feather pillows. First and foremost, they are renowned for their exceptional comfort. The natural softness of feathers, typically sourced from ducks or geese, provides a plush and supportive sleeping experience. Plus, the ability of feathers to conform to the contours of your head and neck allows for a restful night's sleep and relief from pressure points, promoting a good night's rest.
When it comes to purchasing feather pillows, there are several advantages to buying them online over traditional stores. Online shopping offers a wide variety of options, allowing you to choose from different sizes, fill levels, and cover materials to suit your sleeping style or your decor. You typically get detailed product descriptions, customer reviews, and competitive pricing, so it's easier to find the perfect feather pillow for your comfort and design requirements.
Feather Pillow Store FAQ
Continued from above...
Feather pillows are also celebrated for their longevity. High-quality feather pillows can last for many years, maintaining their shape and support even with regular use. This durability makes them a cost-effective choice in the long run compared to some other pillow materials that tend to lose their shape and support over time.
When it comes to home interior, feather pillows have long been a popular choice in the world of bedding and interior design. These pillows offer a unique combination of comfort, durability, and aesthetic appeal, making them a preferred choice for many.
Interior decorators often choose feather pillows for their aesthetic appeal and versatility. Feather pillows have a timeless and classic look, making them a perfect fit for various interior design styles. They add a touch of luxury and coziness to bedrooms, living rooms, and other spaces. The plump appearance of feather pillows can instantly elevate the visual appeal of a room: a valuable addition to any interior design project.
If you're looking for feather pillows, you may be surprised that there are vast differences in quality, price, and reliability. To help determine where you should buy feather pillows online, consider the following:
- Value. Compare prices across different retailers to find the best deal for the quality you want. Don't forget to look at shipping costs too.
- Quality of materials. Look for pillows made with high-quality feathers and encased in a durable cover. Higher fill power feathers are generally better in terms of loft and support.
- Size and firmness options. Choose a retailer that offers a range of sizes and firmness levels to match your personal sleep preferences.
- Customer reviews. Reading reviews from other buyers can provide insights into the quality and comfort of the pillows offered by a specific store. That may also give you a window into the level of customer service offered by the retailer.
- Return policy and warranty. Ensure the shop has a customer-friendly return policy and a warranty that guarantees the pillow's durability.
To help you get a dreamy night's sleep (or the perfect finishing touches for your latest decorating project), the experts at Top Consumer Reviews have evaluated and ranked the most popular retailers of feather pillows. Happy shopping!
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