The 10 Best Flooring Companies
Where Can You Find the Best Flooring Retailers Online?
Online flooring companies have gained popularity as excellent places to buy flooring due to several compelling reasons. First and foremost, these platforms offer an extensive selection of flooring options, encompassing various materials, styles, colors, and patterns. This vast diversity provides customers with a broad spectrum of choices, allowing them to find the perfect flooring solution to match their specific needs and preferences.
While many flooring companies attest to the quality and care they place in their product, not all are created equal. We've winnowed the wheat from the chaff to find not only the best out there, but to offer a few helpful tips for you as well.
Friday, October 4th
2024 Flooring Company Reviews
Flooring Inc.
Flooring Inc. is hands down the highest quality flooring company on our list. Not only are their policies commonsense and customer-first, but their customer service is universally well regarded by their clients as demonstrated by an "A+” from the BBB. This top-notch flooring retailer provides in-depth (and easily readable) guides and tips for all of their materials, and their website is pleasantly easy-to-use. Flooring Inc.'s business practices have earned our highest ranking, and we recommend you make this site the first place you shop for your flooring needs.
Build Direct
With a "pro-rewards” program offered and very highly rated customer service, BuildDirect is an excellent choice for your flooring needs. With a good selection of high-quality flooring, and frequent deals, you are more than likely to find all the flooring staples for home or business renovation. In addition, multiple customers have reported that-when something went wrong-BuildDirect representatives were responsive and respectful in making things right. With good support, good quality, and good selection, there is little to critique when it comes to BuildDirects customer first, responsive online flooring retail service.
Home Depot
Home Depot is a large home-improvement retailer that is well-known for their hardware, appliances, and materials. When it comes to flooring, Home Depot has pretty much the standard pros-and-cons of other large home-improvement retailers: they physical locations, from which you can pick-up materials and save on shipping, however, they also are constantly looking to cut costs, and their installation "experts” are low-paid subcontractors who often perform shoddy work. While Home Depot is offering free carpet installation with the purchase of more than $699 worth of carpet, there is little else to distinguish them from other major in-person retailers, and proximity may be the deciding factor.
Lowe's
With Lowe's, you can expect many of the pros-and-cons that accompany a large retailer with physical stores. On the one hand, they have an excellent selection, the ability to view your product in store, and free-shipping with in-store pickup. However, they are known to cut corners regarding their independent contractors, and customers often report difficulty with customer service. While there is some definite value to be had ordering through Lowe's, they may not be the best choice for all comers.
Wayfair
Wayfair is a staple for low-cost furniture bought from bulk retailers, and sold among a veritable mass of other low-cost rebranded furniture. While Wayfair does offer a huge selection of flooring for low cost, offers free shipping, and has frequent deals, customer reviews of Wayfair are generally poor. Complaints include shoddy products, installation, and slow customer service. While likely a poor choice for the professional contractor, Wayfair's low cost and free shipping could potentially be appealing to the hobbyist or home-improvement minded looking for cheap flooring for a smaller project.
Menard's
While you likely know them for their ubiquitous commercial jingle, Menard's is a staple in the regional home-improvement, appliance, and hardware market. That being said, they are not highly recommended by us: while Menard's has all the downsides of the largest store retailers regarding deliveries and service, they also have fewer upsides. Menard's most major issue is that-in spite of the fact they are a large company-they offer no phone-based customer support, which is an absolute deal breaker if you are handling goods worth potentially thousands of dollars. In short, while they may be convenient for in-store pickup or smaller orders, we recommend a company with larger customer-support infrastructure if you are engaging in a big-budget renovation.
Fast Floors
FastFloors is a small flooring retailer with a respectable selection, clearly communicated prices. While their customer-fulfillment record is not perfect (as a significant number have complained of shipment delays), their customer service shows a willingness to communicate and work with their customers. Even so, they often require a $500 purchase minimum, and only offer free shipping on orders over $1200. All in all, FastFloors feels like a company that has not updated their services in years, and you will likely be served better by a company more responsive to customer complaints.
Simple Floors
Simple Floors is a Georgia based flooring manufacturer and retailer that specializes in good quality flooring. However, their website is not very informative, and they include no details about where their flooring is manufactured, no details as to their shipping and return policies, and no details as to how one might get a sample piece of flooring to test suitability for your home. In short, it is likely that Simple Floors makes good floors (how else would they be a growing business with Georgia storefronts)? However, Simple Floors needs to do some significant work on their website, to actually convince visitors as to the quality of both their flooring and service, and inform them as to critical policies.
EmpireToday
You likely know EmpireToday from their catchy commercials, but many others know them as the company that overcharged them for their flooring and botched the installation. EmpireToday doesn't display any of their prices online, and that's because every sale is routed through a salesperson-disguised as a "consultation”--who is going to do their best to pressure you into spending more money than you need to. In addition, customer reviews complain of chronically shoddy workmanship, as EmpireToday outsources all installations to lowest-bidder independent contractors. In short, this company will overcharge you and likely provide poor service to boot, and as such it is likely better to choose a more highly rated provider on our list.
LL Flooring
LL Flooring is well known as a cheap flooring retailer; with the exact quality you'd expect from a company with that reputation. Having settled lawsuits in the past over dangerous levels of formaldehyde in their laminate flooring, and being infamous among contractors for shoddy workmanship and difficult-to-work-with materials, you pay for LL Flooring's low prices with future headaches down the line. While LL flooring might work out fine, purchasing from them is ultimately a gamble, and as such we recommend more highly rated flooring providers.
Continued from above...
Following the many supply chain issues of the pandemic, lumber (and building materials more generally) can be more expensive than ever. If you're going to be spending the money to renovate your home, or require bulk flooring for your business or a specific project, then you want to be sure as to not only the quality of the product, but the support you'll receive as a customer.
Though vinyl seems to be all the rage these days - many of us are familiar with the "landlord special” of flat white paint and lowest-cost gray vinyl - the best flooring companies today offer multiple potential installations for your home, from glossy laminate to luxurious hardwoods, tile, and even specialty floors such as high-impact gym floors and cork.
While shipping is important for all online retailers, it is especially important for flooring, as costs can often balloon simply due to the weight of materials you order. Many large retailers offer on-site pick-up or store delivery, and that can help you save a significant amount if you have the space to haul your order from the store to your home or renovation site. In short, be sure to check shipping costs for each supplier before you order, and also keep in mind that if shipping is advertised as "free”, they may be more than making up for it in the actual cost of the boards.
Convenience is another standout feature of online flooring companies. You can browse and purchase flooring materials from the comfort of your own home, eliminating the need for time-consuming visits to traditional stores. This convenience is particularly advantageous for individuals with busy schedules or those who may not have easy access to local flooring retailers.
Moreover, online flooring companies often offer competitive pricing. Lower overhead costs compared to traditional brick-and-mortar stores enable them to provide cost-effective options to customers. Additionally, many online retailers frequently feature discounts, promotions, or bundle deals that can result in significant savings for buyers.
One specific thing to watch out for when buying flooring online is this: some less-than-reputable retailers will disguise high-pressure sales pitches as informative "consultations” to get you to order overpriced materials. In short, an ounce of research is worth a pound down the line.
So, what can you use to decide which online flooring retailer is going to be your best bet? There are a lot of them out there, and it can get overwhelming quickly. Here are some criteria that can make the experience a little more worry-free:
- Variety: The more types of flooring a retailer carries, the more likely you are to find what you've got in mind. Look for a store that has multiple options of the flooring type you're considering, spanning several brands and color choices.
- Installation: Many major flooring retailers offer installation, but keep in mind this installation can vary in terms of quality. If you aren't installing the flooring yourself, take some time to look into who the retailer contracts to do the work and see if there's any customer feedback there.
- Educational materials: The best retailers on our list offer how-to guides and educational materials on almost every element of flooring. If you are buying and/or looking to install yourself and don't know where to start, the free buying and care guides provided can be an excellent resource.
- Returns: It's no surprise that things can go wrong with flooring. It can get left in a warehouse too long and warp/crack, it can come with manufacturing defects in the boards, or maybe they don't even ship you the right materials. Be sure you know your retailer's return policy before you click the "place order” button. If you might need to take advantage of returns and have a large order, inspect your boards on delivery, and be sure to note any defects when signing the proof of delivery form. Doing so will help you take advantage of your return in the long run.
Flooring can be a significant expense for your business or home renovation, so it pays to find a good, reliable supplier who works with you when something goes wrong. Top Consumer Reviews has done the legwork to find the most reputable flooring retailers out there today, and we're confident that this research will be helpful as you decide where to spend your hard-earned cash on new flooring!
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