Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

Wayfair vs Build Direct

Thursday, January 28th

2021 Flooring Company Reviews

Wayfair Review 4 Star Rating

Wayfair

4 Star Rating
  • Return Policy: 30 days, customer pays for return shipping

Wayfair's selection of home goods is impressive, including their options for flooring. Most flooring items ship for free, and a 30-day return policy with no restocking fees is a nice plus. Shopping the site for flooring isn't as intuitive as other retailer sites at first, but once you get to the product category you need, it's smooth sailing. Wayfair continues to be a reliable, affordable source of flooring materials for every project.

Build Direct Review 4 Star Rating

Build Direct

4 Star Rating
  • Return Policy: 30 days, 100% customer satisfaction guaranteed, customer responsible for return shipping costs

Build Direct makes it extremely easy to get the right tile, vinyl, hardwood or laminate flooring for your next project, including free samples delivered overnight. While they don't stock many of the industry's most recognized brands, you'll still find plenty of options - along with one of the most generous return policies on the market. As long as you're looking for something besides carpet (which they don't carry), Build Direct is a great choice for flooring.

Where Can You Find the Best Flooring for Your Home or Business?

Making the right choice can mean the difference between a space you love and one that irritates you every time you see it. Naturally, the first decision on the list is what kind of flooring best suits the room you're considering and your own tastes.

Possibilities run the gamut: carpet is still a traditional choice for bedrooms and living rooms, imitation and genuine wood has become one of today's most popular flooring options, and tile takes first place in many homes further south. From there, you'll still need to decide on the color, quality and durability, and any finishes you prefer.

Compare the Best Reviews

Continued from above...

While shopping at your local home improvement or flooring specialty store might be your first thought, it may not be your best move. Why? Sometimes calling that toll-free number (you know, the one that everyone seems to have memorized from the TV commercials and radio spots?) leaves you tied to pushy salespeople who don't necessarily have your preferences and budget as their priority.

The route that many savvy shoppers are taking is buying their flooring online. Not only does that free you from the in-home pressure of a sales rep, but it also gives you the world's best inventory with just a few clicks of the mouse. There's no need to schedule an appointment or wait for samples when you can browse all of it 24/7. Plus, the best online flooring retailers give you all the tools you need to get the right measurements the first time, for a perfect DIY installation. And, many of them can also connect you with licensed professionals, if you don't feel like tackling the job yourself.

No two flooring companies are alike. How can you tell which one should earn your business? Here are several criteria to keep in mind:

  • Selection. You're more likely to get flooring that is "just right" if the store offers ample brands, styles, and price points.
  • Tools. How does the online retailer help you with your purchase? Are there measuring tools, guides for which flooring is right for your home, climate and usage?
  • Customer Service. Can you get your questions answered by a real person if something comes up during the ordering process or installation?
  • Pricing. Compared with other online flooring retailers, are their products priced favorably? Are there any money-saving perks in place, like free shipping or promotional discounts?
  • Return Policy. What happens if your flooring arrives and it's not what you expected? Can you return it? If so, how long do you have to make your decision, and will there be any restocking fees deducted from your refund?

TopConsumerReviews.com has reviewed and ranked the best flooring stores available today. We hope this information helps you find the perfect carpet, tile or other flooring for your home or office!

The Best Reviews of Flooring Companies