Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.
Friday, February 23rd
Flooring inc. is a friendly flooring retailer that's been in business since 2004. Flooring Inc. puts in the work to give a face, name, and location to their online store (as opposed to many online retailers that are effectively anonymous). With a customer-centric company, excellent service, and an impressive array of flooring products, you can expect good support and quality with Flooring Inc.
Best selection in the industry
Flooring Inc. has a huge amount of flooring for commercial, residential, and athletic needs: bamboo, hardwoods, carpeting, high-impact gymnastic flooring, kennel and horse-specific flooring, basketball court flooring, and more. The list could go on, but it would take up half the review. In short, Flooring Inc. is very likely to have what you need, as they have the most extensive selection of flooring on our list.
Great clearance section
Not only that, but Flooring Inc. offers a rotating list of monthly deals, and a clearance section, This could be just the thing you need if you frequently work with flooring, or have a set of home-projects that need doing, it is likely you will find a nice discount. Keep in mind that the clearance section is not subject to their returns policy, and may have a higher probability for defects.
For those in the flooring business, Flooring Inc. offers a respectable discount program determined by the overall cost of your orders. If you order $10,000 or more, you'll get a 3% discounts; $50,000 or more and you'll get a 5% discount and unlimited free flooring samples; at $100,000 or more you will earn a "dedicated concierge" who can assist with shipping, questions about delivery, tracking information and more. In addition, you are able to order custom quotes across all levels of the Professional program.
Informative and easy to navigate
We strongly appreciate that Flooring Inc. has worked with the accessibility experts Allyant to ensure that their website is accessible to all comers. Not only is their site accessible, but it contains a vast amount of buying, installation and care guides for every type of flooring they offer. Not only are Flooring Inc. guides in-depth, but they are well-written, easy to read, and easy to navigate. When compared to competitors, Flooring Inc.'s informative and easily navigable guides put other companies to shame. When the consumer has information, they have the ability to stick up for themselves, and we appreciate that Flooring Inc. respects this simple fact.
Flooring Inc. offers a commonsense 30-day return policy with some important (and fair) caveats; it must be in original packaging, you can't have installed it and tore it out to return the product, and . If you want to return your purchase after 30 days, you are still able to do so, albeit, with a 35% restocking fee for a refund, and a 10% restocking fee for exchanges. All in all, Flooring Inc. returns and exchanges policies are fair and customer minded. However, a policy is only as good as its real-world implementation, and Flooring Inc. undoubtedly surpasses expectations when it comes to customer service.
While Flooring Inc. doesn't offer any kind of free shipping, they do clearly explain all their shipping options, and the logic behind their variable rates (primarily being that flooring is heavy. And often requires specialized LTL shipping services). Flooring Inc. also clearly informs the customer that to maximize your potential for returns, that you should be certain to note any potential damage on the delivery recipe your shipper asks you to sign. So, while their shipping policies are nothing amazing, just like the rest of their service, everything is explained clearly, succinctly, and respectfully.
Excellent customer service
Flooring Inc. has earned an "A+" from the Better Business Bureau, and their ratings therein resonate with their letter grade. Earning a phenomenal 4.45/5 out of 748 customer reviews. Customers report that even when something went wrong, Flooring Inc.'s customer service team would work quickly, respectfully, and efficiently to fix their issues. Getting a good customer rating with the BBB is tough, and we are impressed with the huge number of satisfied customers that Flooring Inc. has supported throughout the years.
First choice for flooring
Flooring Inc. is hands down one of the best out there when it comes to ordering flooring online. Their 30-day warranty ensures your product is up-to-snuff, their installation and care guides ensure you're in-the-know as to how to maintain and install their product, their customer service team has earned stellar marks from hundreds of customers, and their professional plan is great for contractors and installation experts who need a large volume of boards with responsive customer support. We strongly recommend Flooring Inc as your first choice when shopping for flooring online, as they have certainly earned commendation for their customer-first, respectful, and responsible practices.
Online flooring companies have gained popularity as excellent places to buy flooring due to several compelling reasons. First and foremost, these platforms offer an extensive selection of flooring options, encompassing various materials, styles, colors, and patterns. This vast diversity provides customers with a broad spectrum of choices, allowing them to find the perfect flooring solution to match their specific needs and preferences.
While many flooring companies attest to the quality and care they place in their product, not all are created equal. We've winnowed the wheat from the chaff to find not only the best out there, but to offer a few helpful tips for you as well.
Following the many supply chain issues of the pandemic, lumber (and building materials more generally) can be more expensive than ever. If you're going to be spending the money to renovate your home, or require bulk flooring for your business or a specific project, then you want to be sure as to not only the quality of the product, but the support you'll receive as a customer.
Though vinyl seems to be all the rage these days - many of us are familiar with the "landlord special" of flat white paint and lowest-cost gray vinyl - the best flooring companies today offer multiple potential installations for your home, from glossy laminate to luxurious hardwoods, tile, and even specialty floors such as high-impact gym floors and cork.
While shipping is important for all online retailers, it is especially important for flooring, as costs can often balloon simply due to the weight of materials you order. Many large retailers offer on-site pick-up or store delivery, and that can help you save a significant amount if you have the space to haul your order from the store to your home or renovation site. In short, be sure to check shipping costs for each supplier before you order, and also keep in mind that if shipping is advertised as "free" , they may be more than making up for it in the actual cost of the boards.
Convenience is another standout feature of online flooring companies. You can browse and purchase flooring materials from the comfort of your own home, eliminating the need for time-consuming visits to traditional stores. This convenience is particularly advantageous for individuals with busy schedules or those who may not have easy access to local flooring retailers.
Moreover, online flooring companies often offer competitive pricing. Lower overhead costs compared to traditional brick-and-mortar stores enable them to provide cost-effective options to customers. Additionally, many online retailers frequently feature discounts, promotions, or bundle deals that can result in significant savings for buyers.
One specific thing to watch out for when buying flooring online is this: some less-than-reputable retailers will disguise high-pressure sales pitches as informative "consultations" to get you to order overpriced materials. In short, an ounce of research is worth a pound down the line.
So, what can you use to decide which online flooring retailer is going to be your best bet? There are a lot of them out there, and it can get overwhelming quickly. Here are some criteria that can make the experience a little more worry-free:
Flooring can be a significant expense for your business or home renovation, so it pays to find a good, reliable supplier who works with you when something goes wrong. Top Consumer Reviews has done the legwork to find the most reputable flooring retailers out there today, and we're confident that this research will be helpful as you decide where to spend your hard-earned cash on new flooring!
Select any 2 Flooring Companies to compare them head to head
House Digest on MSN
HGTV Star Hilary Farr Reveals A Flooring Upgrade That's Totally Worth ...
Whether you are completely replacing your flooring or doing budget-friendly upgrades like staining or painting, a new floor can breathe life into your home. But there are also some floor upgrades that ...
Thu, 22 Feb 2024
Palm Springs International Airport restores terrazzo flooring at main ...
Big changes are happening in the main lobby of the Palm Springs International Airport. Crews worked overnight for around a week to uncover and restore terrazzo flooring that was hidden beneath decades ...
Thu, 22 Feb 2024