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Home Depot Review

Saturday, February 27th

2021 Flooring Company Reviews

TopConsumerReviews.com Best-In-Class Blue Ribbon Award Home Depot Review 5 Star Rating

Home Depot

5 Star Rating
  • Return Policy: 180 days for new, unopened products (30 days on area rugs)
TopConsumerReviews.com Best-In-Class Blue Ribbon Award

Think of home improvement and Home Depot is probably one of the first names that comes to mind. With thousands of retail locations throughout the US, chances are good that there's one near you. When it comes to online flooring orders, that's a big advantage - you'll get the absolute best possible selection, above and beyond what you might actually find in-store, available to purchase online for either home delivery or in-store pickup.

Step by step guides

The Home Depot website takes all the guesswork out of your flooring project. From helpful step-by-step guides to instructional videos and more, you'll have the information you need to choose the right type of flooring and to install it yourself.

Professional installation

Of course, one of the big advantages of buying your flooring from Home Depot (and other home improvement stores with a store near you) is the option to have it professionally installed. We all know what it's like to have big plans for that DIY project, only to run out of time (or know-how!). Home Depot's got your back if you decide to leave it to a professional.

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6 types of flooring

The easiest way to get started with your flooring purchase is if you already know what type you're looking for. Home Depot offers the following categories:

  • Tile: ceramic, porcelain, natural stone, mosaic, backsplashes, subway
  • Laminate: water-resistant, Pergo, wood, tile & stone
  • Vinyl: luxury, water-resistant, sheet, VCT tile, peel & stick
  • Hardwood: bamboo, solid, engineered, cork, water-resistant
  • Rugs: area, outdoor, runner, mats
  • Carpet: indoor, outdoor, tile, pads

Sort by color, price, and more

Once you select your overall category, you can easily sort through the options by color, brand, size/thickness/dimensions, price, and many other criteria. Given that Home Depot has hundreds (if not thousands) of possibilities within each type of flooring, using those filters will save you some time.

Thumbnail images and details

When you've gotten your final results list, you'll be able to see thumbnail images and plenty of details. As you find products that interest you, you may want to check the box by "Compare" or the heart to save as a favorite, to keep track of all of the possibilities. This site makes it easy to gather the important information at a glance: price, delivery options, and plenty of customer reviews. Most products can also be ordered a sample, so that you can see how it looks in your home or office - but unlike some of the flooring retailers in our review, Home Depot doesn't offer these samples for free.

Affordable shipping options

Shipping options are easy and affordable. For most types of flooring, you'll pay a flat rate fee per unit: for example, if you order one box of click bamboo , it's $5 for delivery to your home, and that increases by five with each extra box you add to your order. Of course, if there's a Home Depot nearby, your no-cost option is to order online and have it shipped there for pick-up. We were impressed with the delivery speed for both choices: within four days of placing our order for most types of flooring we considered.

Long return policy

Home Depot's return policy is longer than most retailers: you have 180 days from the time of purchase to return your order for a refund. However, this isn't a satisfaction guarantee, so your return must consist of new, unopened merchandise. So, if you've opened a carton of tile and decide you don't like the color after all, you will probably only get a refund for the cartons that are still factory-sealed. Area rugs are limited to 30 days for returns.

With such a wide range of products, simple and fast delivery options, and an extremely generous return policy, Home Depot easily earns our highest rating among flooring retailers today.

Where Can You Find the Best Flooring for Your Home or Business?

Making the right choice can mean the difference between a space you love and one that irritates you every time you see it. Naturally, the first decision on the list is what kind of flooring best suits the room you're considering and your own tastes.

Possibilities run the gamut: carpet is still a traditional choice for bedrooms and living rooms, imitation and genuine wood has become one of today's most popular flooring options, and tile takes first place in many homes further south. From there, you'll still need to decide on the color, quality and durability, and any finishes you prefer.

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Flooring Company FAQ

Flooring offers so many options, from traditional wall-to-wall carpeting to newer materials like bamboo. Other popular flooring types are laminate, tile, ceramic, hardwood, engineered hardwood, and vinyl.
That's a great question. Your first consideration is probably location: you wouldn't want carpet in a kitchen or bathroom, for example! Think about the type of use you anticipate having in that room. Next, decide how durable you need your flooring to be; this is especially important in high-traffic areas and if you have pets whose nails might damage easily-scratched flooring types. And, of course, you can't forget aesthetic appeal and budget!
The answer is obvious: you want to have as many options as possible to choose from, and you want the best price. Buying your flooring through an online retailer gives you both - with the added advantage of not dealing with a pushy salesperson in your home or at the store.
Quite often, yes. If you're buying from a retailer that is strictly internet-based, they don't have the overhead of a brick-and-mortar store and so they pass the savings along to you. Even with shipping/delivery costs, you'll likely save a significant amount of money when compared with local flooring stores.
No! That's certainly an option, but you can always hire a professional to install the materials you've purchased.
The best measurements are done by an expert, no surprise there. Believe it or not, some online flooring companies will send out a certified flooring consultant or estimator to take measurements - for free! If you already have an installer lined up, you can also ask if they'll do the measuring before you place the order. Otherwise, most online flooring websites have plenty of how-tos to measure the area on your own and determine how much you'll need in order to cover the space. (Expect that there will be a certain amount of extra product, since you can't usually order the precise quantity of materials to finish the job.)
Absolutely! Most companies have help lines you can call, email or live chat to get answers to all of your flooring-related questions. You can get recommendations for the type of flooring you're considering, find out what tools you'll need to install it yourself, or any other information you need before - and after! - placing your order.
Most of the time, yes, but with certain restrictions. You can usually return and get a refund for any unopened items, like a full box of ceramic tile or hardwood planks. Some retailers will charge a restocking fee, and you could be on the hook for return shipping fees if the flooring store doesn't have a brick-and-mortar location near you.
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Continued from above...

While shopping at your local home improvement or flooring specialty store might be your first thought, it may not be your best move. Why? Sometimes calling that toll-free number (you know, the one that everyone seems to have memorized from the TV commercials and radio spots?) leaves you tied to pushy salespeople who don't necessarily have your preferences and budget as their priority.

The route that many savvy shoppers are taking is buying their flooring online. Not only does that free you from the in-home pressure of a sales rep, but it also gives you the world's best inventory with just a few clicks of the mouse. There's no need to schedule an appointment or wait for samples when you can browse all of it 24/7. Plus, the best online flooring retailers give you all the tools you need to get the right measurements the first time, for a perfect DIY installation. And, many of them can also connect you with licensed professionals, if you don't feel like tackling the job yourself.

No two flooring companies are alike. How can you tell which one should earn your business? Here are several criteria to keep in mind:

  • Selection. You're more likely to get flooring that is "just right" if the store offers ample brands, styles, and price points.
  • Tools. How does the online retailer help you with your purchase? Are there measuring tools, guides for which flooring is right for your home, climate and usage?
  • Customer Service. Can you get your questions answered by a real person if something comes up during the ordering process or installation?
  • Pricing. Compared with other online flooring retailers, are their products priced favorably? Are there any money-saving perks in place, like free shipping or promotional discounts?
  • Return Policy. What happens if your flooring arrives and it's not what you expected? Can you return it? If so, how long do you have to make your decision, and will there be any restocking fees deducted from your refund?

TopConsumerReviews.com has reviewed and ranked the best flooring stores available today. We hope this information helps you find the perfect carpet, tile or other flooring for your home or office!

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