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Lowe's Review

Saturday, February 27th

2021 Flooring Company Reviews

Lowe's Review 4.5 Star Rating

Lowe's

4.5 Star Rating
  • Return Policy: 90 days for unopened/unused merchandise via in-store return or prepaid shipping label

If you want to "Do it right for less", Lowe's wants to be your choice for flooring. It should come as no surprise that this massively popular home improvement store has thousands of options across a wide range of flooring types.

Variety of flooring options

Some of their flooring options include:

  • Carpet & Carpet Tile
  • Garage Flooring
  • Hardwood
  • Laminate
  • Multipurpose Flooring
  • Tile
  • Vinyl

Helpful tips

Once you've selected one of those flooring categories, you'll find plenty of helpful information to guide your purchase. For example, in the Hardwood category, the first thing you'll see is a visual guide to the different types, with useful details about each one: engineered wood is best in areas prone to spills, while bamboo has an average lifespan of 25 years. You can also shop by look or brand, and you can pay a small amount to have Lowe's send you a sample of any flooring that catches your eye. Continue to scroll down and you'll see their buying guides, tips for installing your flooring (including how to prep the area beforehand), plus links to the accessories and extras you may need for a successful install (like underlayment or moulding/trim).

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Filter your choices

After you've picked the subcategory of flooring you want, it's a good idea to use the filters on the left side to narrow down the options even further. You can sort them by price, color, brand, and many other criteria. Your resulting list will let you see pricing and average customer ratings at a glance, but you'll have to click on specific products to find out availability for shipping or in-store pickup. For most of the flooring products we checked out, Lowe's had super-fast availability: ship-to-store and ready for pickup within 3-7 days, or delivery to our location within 2 business days.

Installation guides and videos

You won't be lacking any information needed to successfully install your flooring. Scroll all the way through the product page and you'll discover installation, care and maintenance guides, manufacturer videos, related items (such as trim and other items needed to complete your installation), along with customer reviews and community Q&A. And, like the other major home improvement store in our reviews, Lowe's can always match you with a professional if you decide that you're just not up to the DIY installation of your flooring.

Price match guarantee

Lowe's ups the ante by offering a price match guarantee. If you find the flooring you want at a lower price, make sure to reach out to their customer service team to save some cash.

90 day return policy

Compared with many of the flooring retailers we evaluated, Lowe's has a more customer-friendly return policy. You'll have 90 days to return your purchase, either in-store or with their prepaid return label. They don't specify if your return shipping costs will be deducted from your refund, however, so keep an eye out for that.

Lowe's is a great choice for your flooring project. With thousands of products to choose from, a solid return policy, and fast delivery or pickup options, they make it easy to get the right flooring for every need.

Where Can You Find the Best Flooring for Your Home or Business?

Making the right choice can mean the difference between a space you love and one that irritates you every time you see it. Naturally, the first decision on the list is what kind of flooring best suits the room you're considering and your own tastes.

Possibilities run the gamut: carpet is still a traditional choice for bedrooms and living rooms, imitation and genuine wood has become one of today's most popular flooring options, and tile takes first place in many homes further south. From there, you'll still need to decide on the color, quality and durability, and any finishes you prefer.

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Flooring Company FAQ

Flooring offers so many options, from traditional wall-to-wall carpeting to newer materials like bamboo. Other popular flooring types are laminate, tile, ceramic, hardwood, engineered hardwood, and vinyl.
That's a great question. Your first consideration is probably location: you wouldn't want carpet in a kitchen or bathroom, for example! Think about the type of use you anticipate having in that room. Next, decide how durable you need your flooring to be; this is especially important in high-traffic areas and if you have pets whose nails might damage easily-scratched flooring types. And, of course, you can't forget aesthetic appeal and budget!
The answer is obvious: you want to have as many options as possible to choose from, and you want the best price. Buying your flooring through an online retailer gives you both - with the added advantage of not dealing with a pushy salesperson in your home or at the store.
Quite often, yes. If you're buying from a retailer that is strictly internet-based, they don't have the overhead of a brick-and-mortar store and so they pass the savings along to you. Even with shipping/delivery costs, you'll likely save a significant amount of money when compared with local flooring stores.
No! That's certainly an option, but you can always hire a professional to install the materials you've purchased.
The best measurements are done by an expert, no surprise there. Believe it or not, some online flooring companies will send out a certified flooring consultant or estimator to take measurements - for free! If you already have an installer lined up, you can also ask if they'll do the measuring before you place the order. Otherwise, most online flooring websites have plenty of how-tos to measure the area on your own and determine how much you'll need in order to cover the space. (Expect that there will be a certain amount of extra product, since you can't usually order the precise quantity of materials to finish the job.)
Absolutely! Most companies have help lines you can call, email or live chat to get answers to all of your flooring-related questions. You can get recommendations for the type of flooring you're considering, find out what tools you'll need to install it yourself, or any other information you need before - and after! - placing your order.
Most of the time, yes, but with certain restrictions. You can usually return and get a refund for any unopened items, like a full box of ceramic tile or hardwood planks. Some retailers will charge a restocking fee, and you could be on the hook for return shipping fees if the flooring store doesn't have a brick-and-mortar location near you.
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Continued from above...

While shopping at your local home improvement or flooring specialty store might be your first thought, it may not be your best move. Why? Sometimes calling that toll-free number (you know, the one that everyone seems to have memorized from the TV commercials and radio spots?) leaves you tied to pushy salespeople who don't necessarily have your preferences and budget as their priority.

The route that many savvy shoppers are taking is buying their flooring online. Not only does that free you from the in-home pressure of a sales rep, but it also gives you the world's best inventory with just a few clicks of the mouse. There's no need to schedule an appointment or wait for samples when you can browse all of it 24/7. Plus, the best online flooring retailers give you all the tools you need to get the right measurements the first time, for a perfect DIY installation. And, many of them can also connect you with licensed professionals, if you don't feel like tackling the job yourself.

No two flooring companies are alike. How can you tell which one should earn your business? Here are several criteria to keep in mind:

  • Selection. You're more likely to get flooring that is "just right" if the store offers ample brands, styles, and price points.
  • Tools. How does the online retailer help you with your purchase? Are there measuring tools, guides for which flooring is right for your home, climate and usage?
  • Customer Service. Can you get your questions answered by a real person if something comes up during the ordering process or installation?
  • Pricing. Compared with other online flooring retailers, are their products priced favorably? Are there any money-saving perks in place, like free shipping or promotional discounts?
  • Return Policy. What happens if your flooring arrives and it's not what you expected? Can you return it? If so, how long do you have to make your decision, and will there be any restocking fees deducted from your refund?

TopConsumerReviews.com has reviewed and ranked the best flooring stores available today. We hope this information helps you find the perfect carpet, tile or other flooring for your home or office!

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