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Simple Floors Review

Saturday, February 27th

2021 Flooring Company Reviews

Simple Floors Review 1 Star Rating

Simple Floors

1 Star Rating
  • Return Policy: None provided

Based in Atlanta with showrooms throughout the US, Simple Floors specializes in hardwood, bamboo, cork and laminate styles, but you'll also find traditional carpet and vinyl in their online inventory.

Few options, but free samples

You won't find as many options when shopping for your flooring at this retailer. They carry mostly off brands, instead of the big-name manufacturers you might recognize. That's reflected in their pricing: when we shopped Simple Floors recently, some of their most popular engineered and hand scraped hardwoods ranged from $4.32 to $7.49 per square foot. We appreciate that Simple Floors provides free samples (with no shipping charges) so that you can make sure what you see on the screen is a good match for what you have in mind for your home.

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Lack of heelpful tools

This site doesn't offer too much in the way of tools. You can find measurement information on the "How Much Do I Need?" link at the bottom of the site, but it's mostly a bunch of text and not much in the way of visuals. It's also very focused on hardwood flooring, so if you're looking to install carpet this section might not be as useful. It may be easier if you call their toll-free number to speak to one of their personal flooring consultants.

Website pages missing

Simple Floors used to have a posted return policy of 14 days, along with a 25% restocking fee. But at the time of our most recent visit, the Returns link on their site returned a "404 Not Found" error. Not very reassuring, is it? We had similar issues when we looked for additional information on the FAQ page and the Customer Testimonials link.

With an "A+" rating from the BBB, Simple Floors obviously isn't doing a terrible job at keeping customers happy - but we think that has more to do with their brick-and-mortar sales than their online service. For the majority of customers wanting to buy their flooring online, this store leaves a lot to be desired. We think you'll have a much more satisfying shopping experience with any of the higher-ranked flooring stores in our review.

Where Can You Find the Best Flooring for Your Home or Business?

Making the right choice can mean the difference between a space you love and one that irritates you every time you see it. Naturally, the first decision on the list is what kind of flooring best suits the room you're considering and your own tastes.

Possibilities run the gamut: carpet is still a traditional choice for bedrooms and living rooms, imitation and genuine wood has become one of today's most popular flooring options, and tile takes first place in many homes further south. From there, you'll still need to decide on the color, quality and durability, and any finishes you prefer.

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Flooring Company FAQ

Flooring offers so many options, from traditional wall-to-wall carpeting to newer materials like bamboo. Other popular flooring types are laminate, tile, ceramic, hardwood, engineered hardwood, and vinyl.
That's a great question. Your first consideration is probably location: you wouldn't want carpet in a kitchen or bathroom, for example! Think about the type of use you anticipate having in that room. Next, decide how durable you need your flooring to be; this is especially important in high-traffic areas and if you have pets whose nails might damage easily-scratched flooring types. And, of course, you can't forget aesthetic appeal and budget!
The answer is obvious: you want to have as many options as possible to choose from, and you want the best price. Buying your flooring through an online retailer gives you both - with the added advantage of not dealing with a pushy salesperson in your home or at the store.
Quite often, yes. If you're buying from a retailer that is strictly internet-based, they don't have the overhead of a brick-and-mortar store and so they pass the savings along to you. Even with shipping/delivery costs, you'll likely save a significant amount of money when compared with local flooring stores.
No! That's certainly an option, but you can always hire a professional to install the materials you've purchased.
The best measurements are done by an expert, no surprise there. Believe it or not, some online flooring companies will send out a certified flooring consultant or estimator to take measurements - for free! If you already have an installer lined up, you can also ask if they'll do the measuring before you place the order. Otherwise, most online flooring websites have plenty of how-tos to measure the area on your own and determine how much you'll need in order to cover the space. (Expect that there will be a certain amount of extra product, since you can't usually order the precise quantity of materials to finish the job.)
Absolutely! Most companies have help lines you can call, email or live chat to get answers to all of your flooring-related questions. You can get recommendations for the type of flooring you're considering, find out what tools you'll need to install it yourself, or any other information you need before - and after! - placing your order.
Most of the time, yes, but with certain restrictions. You can usually return and get a refund for any unopened items, like a full box of ceramic tile or hardwood planks. Some retailers will charge a restocking fee, and you could be on the hook for return shipping fees if the flooring store doesn't have a brick-and-mortar location near you.
Compare the Best Reviews

Continued from above...

While shopping at your local home improvement or flooring specialty store might be your first thought, it may not be your best move. Why? Sometimes calling that toll-free number (you know, the one that everyone seems to have memorized from the TV commercials and radio spots?) leaves you tied to pushy salespeople who don't necessarily have your preferences and budget as their priority.

The route that many savvy shoppers are taking is buying their flooring online. Not only does that free you from the in-home pressure of a sales rep, but it also gives you the world's best inventory with just a few clicks of the mouse. There's no need to schedule an appointment or wait for samples when you can browse all of it 24/7. Plus, the best online flooring retailers give you all the tools you need to get the right measurements the first time, for a perfect DIY installation. And, many of them can also connect you with licensed professionals, if you don't feel like tackling the job yourself.

No two flooring companies are alike. How can you tell which one should earn your business? Here are several criteria to keep in mind:

  • Selection. You're more likely to get flooring that is "just right" if the store offers ample brands, styles, and price points.
  • Tools. How does the online retailer help you with your purchase? Are there measuring tools, guides for which flooring is right for your home, climate and usage?
  • Customer Service. Can you get your questions answered by a real person if something comes up during the ordering process or installation?
  • Pricing. Compared with other online flooring retailers, are their products priced favorably? Are there any money-saving perks in place, like free shipping or promotional discounts?
  • Return Policy. What happens if your flooring arrives and it's not what you expected? Can you return it? If so, how long do you have to make your decision, and will there be any restocking fees deducted from your refund?

TopConsumerReviews.com has reviewed and ranked the best flooring stores available today. We hope this information helps you find the perfect carpet, tile or other flooring for your home or office!

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