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Sunday, March 3rd
Wayfair is primarily an online furniture retailer that got its start in 2002, and has been mailing home goods, decorations, and flooring ever since. Wayfair has a reputation for being very inexpensive. So depending on what you need, Wayfair may be a good option for you.
Almost anything you need
Wayfair offers most anything you might need for flooring, from tile, laminate, carpet, hardwood, vinyl, gym, and garage flooring, even radiant floor heating. Some of their flooring types come with a 5% bulk discount, though not all: often, discounts are floor specific. Wayfair's business model is often one of fractional sales and stacking discounts, and as such if you are shopping with Wayfair, it makes sense to pay attention to the various item-specific discounts being offered (even though we prefer companies' that just offer a good price, as opposed to hiding actual prices behind ever changing "deals" ).
No free samples
One thing we were disappointed with is that Wayfair does not offer free samples for many of their items. This is disappointing to say the least. That being said, Wayfair does offer free shipping on most of their flooring, which is a nice bonus that few other retailers make.
A disappointing buyers guide
While Wayfair does include buying guides as to each of their major flooring types, these buying guides are not as extensive as the top rated on our list, and after almost every paragraph is a link to "Shop X now!" . As such, their buying guide seems to be more of a way to further funnel user traffic into a purchase, as opposed to being first and foremost informative. From our perspective, if you sprinkle useful information in between glaring and annoying buttons for purchasing, it strongly detracts from one's ability to read and digest said information.
Wayfair is in the business of constantly having "sales" , but these are rarely a great deal. Wayfair has been known to raise their prices only to turn around and offer a limited time sale of some sort. Often, online retailers advertise sales to create a sense of urgency, rather than offer you a good deal. Many sales end up being more smoke-and-mirrors than anything else. Wayfair's prices are constantly changing, and customers can feel yanked around through shifting, data-driven sales.
No control over installation
As is common across major retailers that offer flooring and appliance installation, Wayfair's installers are third-party contractors. They partner with "IME" for all their installation work, and IME has earned itself a "D" with the Better Business Bureau, and a 1 /5 stars overall. We found many customer complaints of frequent installation errors. Unfortunately this casts a negative shadow on Wayfair as well.
Customer Reviews for Wayfair are generally negative, and usually focus on fluctuating pricing, poor shipping, and unhelpful return policies. Customers report that Wayfair refuses price adjustments if you purchase something right before it goes on sale, frequent complaints with poor quality furniture, very unresponsive customer service, and shoddy quality from their in-house brands. Combined, these have earned Wayfair a "D" from the Better Business Bureau, and a 1.39/5 rating based on 70 customer reviews.
You get what you pay for
Wayfair earned its name as the place to go for low-price furniture, and everything about them speaks to that fact. If you purchase flooring from Wayfair, it may be you'll get a lower price than competitors. But don't be surprised if the quality of the flooring doesn't meet your expectations, or there are problems with their installation. Just keep your eyes open.
Online flooring companies have gained popularity as excellent places to buy flooring due to several compelling reasons. First and foremost, these platforms offer an extensive selection of flooring options, encompassing various materials, styles, colors, and patterns. This vast diversity provides customers with a broad spectrum of choices, allowing them to find the perfect flooring solution to match their specific needs and preferences.
While many flooring companies attest to the quality and care they place in their product, not all are created equal. We've winnowed the wheat from the chaff to find not only the best out there, but to offer a few helpful tips for you as well.
Following the many supply chain issues of the pandemic, lumber (and building materials more generally) can be more expensive than ever. If you're going to be spending the money to renovate your home, or require bulk flooring for your business or a specific project, then you want to be sure as to not only the quality of the product, but the support you'll receive as a customer.
Though vinyl seems to be all the rage these days - many of us are familiar with the "landlord special" of flat white paint and lowest-cost gray vinyl - the best flooring companies today offer multiple potential installations for your home, from glossy laminate to luxurious hardwoods, tile, and even specialty floors such as high-impact gym floors and cork.
While shipping is important for all online retailers, it is especially important for flooring, as costs can often balloon simply due to the weight of materials you order. Many large retailers offer on-site pick-up or store delivery, and that can help you save a significant amount if you have the space to haul your order from the store to your home or renovation site. In short, be sure to check shipping costs for each supplier before you order, and also keep in mind that if shipping is advertised as "free" , they may be more than making up for it in the actual cost of the boards.
Convenience is another standout feature of online flooring companies. You can browse and purchase flooring materials from the comfort of your own home, eliminating the need for time-consuming visits to traditional stores. This convenience is particularly advantageous for individuals with busy schedules or those who may not have easy access to local flooring retailers.
Moreover, online flooring companies often offer competitive pricing. Lower overhead costs compared to traditional brick-and-mortar stores enable them to provide cost-effective options to customers. Additionally, many online retailers frequently feature discounts, promotions, or bundle deals that can result in significant savings for buyers.
One specific thing to watch out for when buying flooring online is this: some less-than-reputable retailers will disguise high-pressure sales pitches as informative "consultations" to get you to order overpriced materials. In short, an ounce of research is worth a pound down the line.
So, what can you use to decide which online flooring retailer is going to be your best bet? There are a lot of them out there, and it can get overwhelming quickly. Here are some criteria that can make the experience a little more worry-free:
Flooring can be a significant expense for your business or home renovation, so it pays to find a good, reliable supplier who works with you when something goes wrong. Top Consumer Reviews has done the legwork to find the most reputable flooring retailers out there today, and we're confident that this research will be helpful as you decide where to spend your hard-earned cash on new flooring!
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