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Wayfair Review

Wednesday, June 23rd

2021 Flooring Company Reviews

Wayfair Review 4 Star Rating

Wayfair

4 Star Rating
  • Return Policy: 30 days, customer pays for return shipping

Need something for your home? If you can't find it at Wayfair, you probably won't find it anywhere else! This retailer lives up to its promise of offering "a zillion things home", with everything from game room equipment to doghouses and more. Although they don't specialize in flooring per se, Wayfair gives you plenty to choose from.

Lots of flooring categories

Getting started with your flooring purchase at Wayfair is a little less intuitive than some of the retailers we evaluated. Their main Flooring page is part of their Home Improvement section, and to see the different products they offer, you'll have to use the arrows to scroll across flooring categories. That said,Wayfair offes a lot of flooring categories to choose from:

  • Floor Tile & Wall Tile
  • Hardwood Flooring
  • Laminate Flooring
  • Vinyl Flooring
  • Carpet Tiles
  • Bamboo Flooring
  • Cork Flooring
  • Flooring Sale
  • Outdoor Deck Tiles & Planks
  • Garage Floors & Mats
  • Flooring Installation
  • Pavers & Cobblestone
  • Kitchen Flooring & Tile

Once you've selected a product category, from there you can either shop all options within that group or choose a subcategory. For example, clicking on Hardwood brings you to a page where you can select among solid, bamboo, engineered, cork, and parquet, as well as flooring trim, vent covers, underlayment, and adhesives.

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Detailed filter options

Once you've narrowed down the type of flooring you want, Wayfair gives you filters to sort your results further. Using bamboo to illustrate, filter options in that category let you specify the construction, brand, plank width, wood color and wood shade. AS you browse your results, you can see key details at a glance, such as pricing and average customer reviews. Click on the heart on the thumbnail image to save specific flooring products as favorites, so that you can go back later and compare the ones you liked. Samples can be ordered for $4.99 for any items you'd like to see in person.

Many flooring styles and designs

Overall, Wayfair's flooring selection is decent. While they may not carry the 1,000+ options per category like some of the bigger retailers do, you'll still find plenty to choose from. For instance, under the Laminate Flooring category there were 300 styles, 60+ for Bamboo, and so on. And yes, we did find more than 6,000 designs in the Floor Tile section, so your options will vary widely depending on which flooring type you're purchasing.

Free shipping

Wayfair offers free shipping on every flooring product we saw, which could offer you significant savings over some of their competitors. Of course, since Wayfair doesn't have brick-and-mortar locations, shipping is your only option for both delivery and returns.

30 day returns

In order to make a return, you'll need to make sure your flooring is in its original condition and packaging. You have 30 days from the delivery date to return your items for a refund or store credit. All return shipping costs will have to be paid by you.

While Wayfair has been edged out by some of their home improvement store competitors, they still provide a great range of flooring products and a return policy that doesn't stick you with a restocking fee. Especially if you're looking for one-stop shopping for all of your home projects and you prefer home delivery over in-store pickup options, Wayfair is still a good choice for flooring and more.

Where Can You Find the Best Flooring for Your Home or Business?

Making the right choice can mean the difference between a space you love and one that irritates you every time you see it. Naturally, the first decision on the list is what kind of flooring best suits the room you're considering and your own tastes.

Possibilities run the gamut: carpet is still a traditional choice for bedrooms and living rooms, imitation and genuine wood has become one of today's most popular flooring options, and tile takes first place in many homes further south. From there, you'll still need to decide on the color, quality and durability, and any finishes you prefer.

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Flooring Company FAQ

Flooring offers so many options, from traditional wall-to-wall carpeting to newer materials like bamboo. Other popular flooring types are laminate, tile, ceramic, hardwood, engineered hardwood, and vinyl.
That's a great question. Your first consideration is probably location: you wouldn't want carpet in a kitchen or bathroom, for example! Think about the type of use you anticipate having in that room. Next, decide how durable you need your flooring to be; this is especially important in high-traffic areas and if you have pets whose nails might damage easily-scratched flooring types. And, of course, you can't forget aesthetic appeal and budget!
The answer is obvious: you want to have as many options as possible to choose from, and you want the best price. Buying your flooring through an online retailer gives you both - with the added advantage of not dealing with a pushy salesperson in your home or at the store.
Quite often, yes. If you're buying from a retailer that is strictly internet-based, they don't have the overhead of a brick-and-mortar store and so they pass the savings along to you. Even with shipping/delivery costs, you'll likely save a significant amount of money when compared with local flooring stores.
No! That's certainly an option, but you can always hire a professional to install the materials you've purchased.
The best measurements are done by an expert, no surprise there. Believe it or not, some online flooring companies will send out a certified flooring consultant or estimator to take measurements - for free! If you already have an installer lined up, you can also ask if they'll do the measuring before you place the order. Otherwise, most online flooring websites have plenty of how-tos to measure the area on your own and determine how much you'll need in order to cover the space. (Expect that there will be a certain amount of extra product, since you can't usually order the precise quantity of materials to finish the job.)
Absolutely! Most companies have help lines you can call, email or live chat to get answers to all of your flooring-related questions. You can get recommendations for the type of flooring you're considering, find out what tools you'll need to install it yourself, or any other information you need before - and after! - placing your order.
Most of the time, yes, but with certain restrictions. You can usually return and get a refund for any unopened items, like a full box of ceramic tile or hardwood planks. Some retailers will charge a restocking fee, and you could be on the hook for return shipping fees if the flooring store doesn't have a brick-and-mortar location near you.
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Continued from above...

While shopping at your local home improvement or flooring specialty store might be your first thought, it may not be your best move. Why? Sometimes calling that toll-free number (you know, the one that everyone seems to have memorized from the TV commercials and radio spots?) leaves you tied to pushy salespeople who don't necessarily have your preferences and budget as their priority.

The route that many savvy shoppers are taking is buying their flooring online. Not only does that free you from the in-home pressure of a sales rep, but it also gives you the world's best inventory with just a few clicks of the mouse. There's no need to schedule an appointment or wait for samples when you can browse all of it 24/7. Plus, the best online flooring retailers give you all the tools you need to get the right measurements the first time, for a perfect DIY installation. And, many of them can also connect you with licensed professionals, if you don't feel like tackling the job yourself.

No two flooring companies are alike. How can you tell which one should earn your business? Here are several criteria to keep in mind:

  • Selection. You're more likely to get flooring that is "just right" if the store offers ample brands, styles, and price points.
  • Tools. How does the online retailer help you with your purchase? Are there measuring tools, guides for which flooring is right for your home, climate and usage?
  • Customer Service. Can you get your questions answered by a real person if something comes up during the ordering process or installation?
  • Pricing. Compared with other online flooring retailers, are their products priced favorably? Are there any money-saving perks in place, like free shipping or promotional discounts?
  • Return Policy. What happens if your flooring arrives and it's not what you expected? Can you return it? If so, how long do you have to make your decision, and will there be any restocking fees deducted from your refund?

TopConsumerReviews.com has reviewed and ranked the best flooring stores available today. We hope this information helps you find the perfect carpet, tile or other flooring for your home or office!

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