Bouqs Review

Tuesday, January 31st

2023 Flower Club Reviews

Bouqs

• Cost: From $36 to $60 per delivery
• Free shipping
• Vase available for $9.60

Since 2012, Bouqs has worked hard "to bring romance and delight" back to the tradition of giving and receiving flowers. The company places strong emphasis on building empowering relationships directly with flower farmers and creating a process that eliminates unnecessary waste by partnering with eco-friendly providers.

3 different flower collections

While Bouqs is best known as a great place to buy one-off bouquets, they offer a fantastic Flower Club as well. In their subscription service, there are three different flower collections to choose from:

• Roses: a traditional favorite, some deliveries will be a single color while others will be multicolored. The first delivery is typically the Sweetness bouquet, an arrangement of pale pink blooms.
• Farmer's Market: "bright, earthy blooms like sunflowers and ornamental kale", this collection is described as bold and rustic. The first delivery will probably be the Serene arrangement: hot pink roses, calla lilies, and hypericum.
• The Classics: a variety of timeless flowers, from roses to alstroemerias and more. The first shipment in this selection is usually the Sincere, a bouquet of ivory-colored roses.

Customize your deliveries

Once you've selected the collection that catches your eye, you can start to customize your plan. First, you choose the size: Original (10-16 stems) for $36, Deluxe (20-32 stems) for $48, or Grand (30-45 stems) for $60. Next, decide how often you want your flowers to be delivered: weekly, bi-weekly, monthly or bi-monthly. Shipping costs are included in your delivery price.

Signature vase

At this point in the ordering process, you'll be asked to create an account, either using your email address and a password or by logging in through Facebook. Once your account is created, you'll enter the details for the recipient of the flower club. Select your desired delivery date for the first shipment, up to three months into the future, and keeping in mind that deliveries are only made on Wednesday through Friday. You can then add a personal note: if you want your recipient to know the flowers are from you, be sure to include your name - otherwise, your gift will be anonymous. Finally decide if you'd like to add Bouq's signature vase to your first order for an extra $9.60.

Discount offer

When you first visit the Bouqs site, you may get a pop-up discount offer if you create an account. We were given a 10% off on a bouquet and a reduced-rate delivery fee of $12 - but, of course, that doesn't really apply when subscribing to a Flower Club. Fortunately, this subscription comes with free shipping every time, and bouquets are already priced at 20% below a la carte/retail.

Change the destination

One really amazing difference between Bouqs and other Flower Club memberships is that you can change the delivery destination with each shipment. Maybe you want your May flowers to go to Mom for Mother's Day, your June bouquet sent to your niece for her graduation, and July for your own home. No problem! We're really impressed by this feature and think it opens up the possibilities for some fun gift-giving. However, you'll have to decide if you want to pay extra for a vase with each different recipient!

Numerous complaints

With all of these very positive factors, you might be wondering why Bouqs doesn't rank higher among Flower Clubs. While the company has a decent "A-" rating with the BBB, we were unhappy to read so many negative comments from customers. There were numerous complaints about flowers that arrived in poor condition, orders that never arrived, and other problems. Plus, even though Bouqs promises to leave you 100% satisfied, many people said that instead of being given a refund, they were only offered a store credit - until they filed a complaint at the BBB and then got their money back. While we are glad to see the company responding to negative feedback and apologizing for their customers' hassles, we'd rather see a flower club getting it right the first time.

Dropped the ball

At the end of the day, Bouqs has an attractive selection of flowers, priced affordably, and with customization options that aren't found with any other flower subscription we've found. But, be aware that you may have to endure several calls with their customer service team if you wind up with deliveries that don't go according to plan.