Thursday, December 8th
2022 Flower Delivery Service Reviews
1 800 Florals
- Nationwide florist network
- Prices range from $30-$240
- Delivery fees of $15.95+
- Same-day delivery at no extra charge (order by 11AM in recipient time zone)
- "A+" rated by the BBB
- In business since 1923
The parent company of 1 800 Florals is Phillip's Flowers, and they've been in business since 1923. In fact, they're still family owned-and-operate several stores in the Chicagoland area. While local Chicago customers will get the personal touch of Phillip's Flowers' florists (say THAT ten times fast), the rest of the country gets their flowers through their nationwide partner network.
Website isn't much to look at
Let's put this out there right off the bat: this is not the most technologically-advanced website you'll see among online florists. You should expect to spend some time clicking around until you find what you have in mind. Use the tabs to browse by Gifts, Seasonal Flowers, Centerpieces and so on, or choose among some limited dropdowns to search by product, occasion, and/or price range.
Check out the sizes and extras
Once you've selected an arrangement you like, you'll be able to read a description of which types of flowers are included, whether or not it comes with a vase (most of them here do), and any extras you can add on like balloons or a teddy bear. You'll also spot three price choices: the size of your bouquet is based on the cost, and usually the arrangement in the image corresponds to the mid-size price.
Affordable, no-surprises delivery costs
We love that this flower delivery company tells you right away what to expect for delivery fees, instead of making you go all the way through the checkout process first - and those fees are really reasonable. On a $95 bouquet, our delivery and service fee was just $15.95. We panicked a little when we saw the "Complete Order" button - had we already entered payment and delivery details?! - but don't worry, that just takes you to the page where you'll put in that information. Whew.
Impressive services at no extra charge
This is the part of the process where 1 800 Florals really stood out to us. Same-day delivery? No extra charge (but you do need to order by 11AM in your recipient's time zone). Want it delivered in the morning or a specific time in the afternoon? Request that at no extra charge (though it's not guaranteed, especially during peak floral periods). Any special requests? Enter those here. These are all touches offered by a mom-and-pop flower delivery company, and you won't find that with most of the big-name services out there. Plus, if your order is being delivered within the Chicagoland area, you may actually get a discount on your service fees after your order is processed.
Stellar reputation for customer satisfaction
While you won't find thousands of customer reviews for this florist, you'll see plenty of praise from what's out there. Starting with an "A+" rating from the Better Business Bureau (and zero complaints filed there), and continuing on to numerous five-star ratings scattered across the web, 1 800 Florals shows that it's genuinely committed to your satisfaction. Where many flower delivery companies fall down is in handling issues with floral arrangements made by network florists; it was wonderful to read how 1 800 Florals representatives take full responsibility no matter who puts the bouquet together and ensure that their clients come away happy. We couldn't find anyone with a bad thing to say about 1 800 Florals.
One of our favorite online florists
No, 1 800 Florals isn't the slickest online flower delivery company you'll ever see. But that's easy to overlook when you consider the quality you'll get if you buy your arrangements here. We love the personal attention - whether it's their florists or their network partners putting together the bouquet - and the reasonable prices; you're just not going to find that with many other online florists. 1 800 Florals should definitely be on your list when deciding where to shop.
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Fresh flowers are a part of some of life's most significant moments. An engagement ring nestled in a dozen red roses. A red-white-and-blue tribute arrangement at a veteran's celebration of life. That "just because" bouquet when someone needs to know they're loved. From Valentine's Day to Mother's Day and a thousand other occasions, flowers are the perfect way to show your love, gratitude, or appreciation.
But, if you live in Memphis and you're trying to delight, surprise, or honor someone who lives in Miami, you can't just run to your local florist and pick something out. That's where flower delivery companies come in. Most florists (including your preferred mom-and-pop flower shop) participate in one or more networks, like FTD and Teleflora. These connections let you place your order and have it brought to life by a florist in your recipient's area, easy-peasy.
Flower Delivery Service FAQ
Continued from above...
Because so many florists use these networks, you'll often find the same arrangements featured on their online stores. That's where attention to customer service really makes the difference: any network florist will be at the mercy of how the store on the receiving end actually pulls the arrangement together, and sometimes the quality on that side isn't what the original florist promised. When that happens, the best flower delivery companies will take responsibility for your satisfaction - either through a refund or a redelivery, often with a different local florist if available. That's more or less "business as usual" when you're buying flowers from a traditional online florist.
However, that's not the only option for flower delivery. You can also choose to send flowers from a service that works directly with growers: the bouquets are fresh-cut and carefully packaged, kept chilled in transit, and delivered right to your recipient's doorstep. These direct-to-customer flower companies are a great solution if there aren't any florists local to the person you're sending them to - because FedEx and UPS can get just about anywhere in the US. Another plus with this type of flower delivery is the price: you'll often get twice as many blooms for what you'd get for the same money spent at a more traditional flower shop.
So, where should you buy your flowers? Your options are almost as vast as the variety of blooms themselves. It might feel a little less overwhelming if you use these criteria to guide your choice:
- Same-Day Delivery. Not every flower delivery company can get your bouquet or arrangement there today. If you need something right now, start with online florists who say they can get it done. You'll usually have to order by 11AM-2PM in your recipient's time zone in order to qualify.
- Local Florist or FedEx. Do you have a strong preference for having a local florist make your recipient's arrangement? Is the delivery going to an area where there may not be a flower shop nearby to fulfill the order? That can impact which service is the best fit for your gift.
- Service/Delivery Fees. It's rare that the price you see on a bouquet will be your final, total cost. Watch out for shipping fees, service/delivery fees, same-day delivery surcharges, and so on. If you've got a few days, a direct-from-the-farm flower delivery service could save you a lot of money, since they almost always ship for free.
- Reputation. This could be the most important factor. When there's a problem - and that's common when you're dealing with perishable, fragile flowers - does the flower shop take charge of offering a reasonable solution? If your bouquet gets there late (or not at all), are you offered a no-hassle refund or a new delivery according to your preference? The best florists will make sure you're happy, no matter what the flower shop on the other end does or doesn't do.
To help you get the best floral arrangements delivered exactly as expected, TopConsumerReviews.com has evaluated and ranked the most popular flower delivery services available today. We're sure your lucky recipient will feel a whole bunch of happiness and sunshine when they see their beautiful fresh-cut flowers!
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