1 800 Florals Review

Monday, July 14th

2025 Flower Delivery Service Reviews

1 800 Florals

• Prices start under $50
• Same-day delivery available in the US (minus Hawaii) and Canada
• Partnered with florists worldwide
• $16.95 delivery fee
• Can add balloons or teddy bears
• Family-owned
• Exceptional, attentive customer service
• In operation since 1923
• "A+” rated by the BBB

To get flower delivery with a personalized, mom-and-pop feel, look no further than 1 800 Florals. Originally opened as Phillip's Flowers by - you guessed it - the Phillip Family all the way back in 1923, this flower shop continues to be run by the kids and grandkids today. They're pretty sure that Grandma and Grandpa would be pretty pleased with the way they've kept up the family tradition of commitment to attentive service and the freshest flowers - and we think you'll be delighted too.

Worldwide, same-day delivery in most locations

Despite not having the most modern-looking website, 1 800 Florals is a worldwide flower delivery service, able to get your bouquets to your recipient on the same day (if desired) in most areas, Monday through Saturday. There are a handful of exceptions - no deliveries at all in Hawaii, for example - but on the whole, you can use 1 800 Florals no matter where you want your arrangements to be sent. One small pointer: if you're sending flowers internationally, there's a separate section for that on the website. Just look for the "International Flowers” link on the homepage.

Site could use a few filters

For all of the flower delivery sites on our list, we looked for two specific things: a bouquet of a dozen red roses and a basic sympathy arrangement. As we did that with 1 800 Florals, the first thing we noticed is that there aren't any filters to narrow down options by color or flower type, and we couldn't see the results ordered by price. So, for the sympathy section, we were afraid that the only flowers available for delivery were the kind suitable for the memorial service itself: those were all we saw on the first page. But, as we clicked through the three pages of sympathy flowers, we found some smaller bouquets and arrangements that were comparable to what we comparison-shopped on other florists' websites. The most budget-friendly sympathy flowers at 1 800 Flowers started at $79.95 and included the Peaceful Garden Basket, the Eternal Affection Arrangement, and the Living Spirit Dishgarden Planter, among a few others.

Competitively-priced on a dozen long-stemmed roses

And the dozen roses? That one was a little easier: right from the menu, we just clicked on "send roses online” and we were on our way. There wasn't an "entry-level” option for a dozen, though there were a few options with just 3 or 6 roses priced under $50. To get a dozen long-stemmed red roses at 1 800 Florals, expect to pay $74.95+. You'll see three price options (including $79.95 and $89.95), and the company explains that the higher value will mean longer stems, bigger blooms, fuller foliage, and so on.

Balloons and bears, no chocolate

Right on each arrangement's page, you can opt to add in a mylar balloon or a teddy bear. Unlike some of the flower delivery companies on our list, 1 800 Florals doesn't include chocolate as an upgrade possibility.

$16.95 delivery fee is a bargain

We love that there are no surprises with delivery fees: right when you add the bouquet you want to your cart, the $16.95 delivery and service cost shows up on the page. Not only is that just as transparent as we like, it's also much more affordable than most of 1 800 Florals' competitors.

Straightforward checkout

The rest of the checkout process here feels a little old-school. You'll fill in a form that's pretty basic, with your name and billing info, the recipient's address, and a card message you'd like to include. Specify the desired delivery date (and keep in mind that it needs to be submitted before 11AM in your recipient's time zone for same-day delivery). But really, does it need to be complicated? We say no. And, if you have any special requests (emphasis on a particular color or flower type, for example), just enter that in the box while you're at it.

Perfect record with the BBB

Although you'll have to look under "Phillip's Flowers” to find the listing, the BBB gives this florist a flawless "A+” rating, and there were absolutely no complaints filed with the Better Business Bureau over the last three years. Only one other flower delivery service on our list can say that.

They go the extra mile

Better yet, shoppers are very effusive in their compliments for 1 800 Florals' customer support. From Trustpilot to Yelp and beyond, the story is the same: "this company goes the extra mile”. It's true that this flower shop uses many of the same florist networks as the rivals on our list (like FTD and Teleflora), but they go above and beyond by making sure you're just as happy with the end result in Cheyenne as you would be if they were personally arranging your bouquet at their shop in Chicagoland. We read glowing praise from clients who have used 1 800 Florals for more than two decades and wouldn't dream of using any other florist. Others described how the local partner florist did a poor job on the bouquet, but 1 800 Florals offered a refund or replacement (and an apology for something that wasn't technically their fault).

#1 pick for flower delivery

While we do raise our eyebrow a bit at 1 800 Florals for the slightly underwhelming user experience on its website, we can enthusiastically recommend this flower delivery company overall. Lots of florists have a slick website but fall down on the job when it comes to customer satisfaction, but this family-owned business puts nothing but heart into the way they treat their clients. For gorgeous flowers backed by exceptional service, 1 800 Florals is the way to go.