Flora Queen Review

Monday, September 20th

2021 Flower Delivery Service Reviews

Flora Queen

• Cost: $49.90 to $219.90

FloraQueen got its start in 2004 in Barcelona. They currently offer flower delivery in more than 100 nations worldwide, including the US. Be sure to select the delivery country towards the top right-hand side of the page, to see only those items that can be sent to your desired destination.

Because FloraQueen is a European company, you should be aware that while bouquets and arrangements are shown on the site in dollars, the amount is only an approximation: your order will actually be charged in Euros, and so what you'll pay will depend on the going exchange rate at the time. That left us wondering why someone would go with FloraQueen instead of using a US-based florist, since they likely use the same network of florists.

Once you've selected the bouquet or arrangement you'd like to send, you'll see all of the possible options. Sizes range from Classic to Deluxe, but FloraQueen doesn't spell out what you get for the upcharge. For most of the flowers we looked at, vases came at an extra cost of $14 to $25. Greeting cards are an additional $7+, and there are also boxed chocolates and stuffed animals you can add to your order. Helpful hint: if you want one of the extras, try leaving it off your order until the next screen: we got a pop-up of a "last chance" discount on the add-on items, saving as much as 20%.

When we went to leave the site, we got a funny pop-up with the image of a disgruntled woman and a message saying, "Don't you want to make her happy? We make it easy for you!" along with a 10% discount offer for a "buy now" order.

FloraQueen winds up as "just average" in many ways. Their delivery fees are much less than US-based companies, at an approximate $8 (remember that it'll be charged as the equivalent in Euros), but their average cost tends to be higher on comparable items. Check out their prices on a dozen red roses to see for yourself. (We'd list them for you but given that arrangement can vary widely from one season to the next, you'll want to see the most up-to-date cost at the time of your order.)

Even their customer reviews are middle-of-the-road. With over 11,000 on Trustpilot alone, just over 50% ranked FloraQueen as excellent, while another 23% gave them a "poor" or "bad" rating. The business responds to most customer complaints there, which is a good sign, but because they're not based in the US, they don't have a BBB listing for further proof of their reputability (or lack thereof).

In short, if you find a great deal through an online coupon code or other source, FloraQueen will probably do a "good enough" job on your flower delivery. But, if you're looking for a more straightforward way of sending a bouquet - especially without having to deal with currency conversions - this probably won't be the first company you'll choose.