Who Offers the Best Flower Delivery Service? Flowers have long been a universal way to show you care, whether you're celebrating a birthday, offering condolences, or just brightening someone's day. Each bouquet can carry its own meaning - roses for love, lilies for sympathy, sunflowers for cheer - making flowers a perfect gift for almost any occasion.
Very Good
In operation for over 30 years, The Flower Factory considers itself the go-to florist in Tarzana, California. Although The Flower Factory has its own fleet of delivery vehicles for service throughout the greater Los Angeles metro area, they also use the FTD network to get bouquets and arrangements to recipients throughout the US (and the world, if needed).
Competitive prices and inexpensive delivery fee
To make it easier to see how the flower delivery companies on our list measured up with one another, we looked for two specific options: a bouquet of a dozen red roses and a basic sympathy arrangement. At The Flower Factory, it would cost you $75 to send a dozen long-stemmed red roses; there were no options for the more "entry-level" (shorter stem) variety. There were also options for 18, 24, and 36 blooms. The lowest-priced sympathy arrangement at The Flower Factory was the Emerald Forest Bouquet, priced at $52. We were pleased to see that we could send that same-day or on a future date, as needed. It was also a nice surprise to see that even on same-day deliveries, our fee at The Flower Factory was just $16.99.
Feel free to add on - or not
Once you've selected the flowers you'd like to have delivered, you can also decide to add on a teddy bear, card, chocolates, or balloons (individually or in a whole bouquet). You'll be offered that again in the checkout screen, along with being able to add in any special delivery instructions and a gift message, but all of that is optional.
$10 discount
When you first visit The Flower Factory's website, you might get a pop-up offer to save $10 if you give them your email. That's not a bad deal, but pay attention to any fine print: at the time of our evaluation, that discount required a minimum purchase of $40. That won't be hard to do, though.
Great reputation
The Flower Factory has an "A+" grade from the Better Business Bureau, and no complaints were filed there in the last three years. Most flower delivery services can't make that claim. And, everywhere else, customers have nothing but love for this company: a 4.7-star average on Shopper Approved over more than 3100 ratings, a 4.6-star average on Trustpilot (1300+ reviews), even 4.2 out of 5 on Yelp. The Flower Factory gets tons of compliments for having beautiful blooms and on-time delivery.
A bit of a downgrade for user experience
However, we've moved The Flower Factory into our #3 spot since our last evaluation. Why? Simply put, a couple of its rivals are doing the flower delivery "thing" better, especially when we consider the online user experience. We found some typos scattered throughout the website (even misspelling the name of the next upcoming holiday right in the links at the top of the page), and when we first went to look at the "Terms of Service" page (because we're nerdy and thorough, which is why you come here for shopping advice), it was clearly a generic cut-and-paste that didn't even put in the name of the company. Maybe we had gotten there through an outdated link (because we couldn't get that error to replicate itself later), but it was still off-putting to see. And, where competitors are going out of their way to offer beautifully-worded descriptions of their bouquets and arrangements, sometimes The Flower Factory remains a little too "mum" (we couldn't help it) for our liking.
Still a strong contender among flower delivery services
All somewhat minor concerns aside, The Flower Factory is still a great option to consider for flower delivery. The selection is solid, the customer service is on point according to the florist's loyal customers, and local clients in particular have plenty of praise for the attention to detail when The Flower Factory's staff are the ones designing and arranging the bouquets. It's a flower shop that comes in with a strong rating, so don't hesitate to give them a try.
Continued from above...
Flowers have long been a universal way to show you care, whether you're celebrating a birthday, offering condolences, or just brightening someone's day. Each bouquet can carry its own meaning - roses for love, lilies for sympathy, sunflowers for cheer - making flowers a perfect gift for almost any occasion.
Flower delivery can easily bring the beauty and joy of fresh blooms directly to your door (or the doorstep of someone special) without the hassle of going to a flower shop - when you order online. When you use a flower delivery website, you get access to a variety of options, from timeless classics like those roses and lilies to unique, seasonal arrangements curated by skilled florists.
Some services even offer same-day or next-day delivery, so you can send a thoughtful gift even if you're shopping at the last minute. How do they get it done? Usually, online flower delivery services are partnered with a florist network, so that your order is fulfilled by someone local (although there are a few who ship their bouquets directly from the farm).
Want to make your gift even more special? You can often add on a vase, balloons, chocolates, or a custom greeting card with a personal message. This flexibility makes it easy to personalize your order so that it perfectly fits the sentiment you want to convey.
So, which online florist should you use for your next beautiful bouquet or artful arrangement? Choosing the right flower delivery service can depend on a few key factors:
To help you send a meaningful message across the distance, Top Consumer Reviews has researched and ranked some of today's most popular flower delivery options. Whether you're opting for a simple bouquet or an elaborate arrangement, that flower delivery is sure to bring warmth and happiness into someone's day with just a few clicks.
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Is It Safe To Send Flowers Online?
In a nutshell - yes, it is safe to send flowers online.
Today florists, from the small business in your neighborhood to the large flower vendors who are a major on-line presence, make every effort to protect you, your personal information and your banking and credit card information.
Although you may use a debit card to pay for your on-line purchase, many flower vendors and florist shops prefer you use a credit card for the on-line transaction to provide you with an extra layer of financial protection. If, in the unlikely event, your credit card information should escape into the world outside of the transaction between you and them, by using your credit card, any fraudulent charges of more than $50 are handled by your credit card company and in most cases, any fraudulent charges under, and up to, $50 are handled by the vendor itself.
Florists who do business on-line promise, and hold true to that promise, that any personal information you give them in the course of placing your flower order with them, remains with them alone. Personal information will not be sold to other marketers.
You will be asked for your phone number and email address so that, in the event of a problem with your order, it can be corrected as fast as possible. You maybe asked for a second telephone number at which you can be reached just to raise the probability of actually speaking with you should there be a problem. Most likely, immediately after your transaction is complete, you will receive an email from the vendor. But, your credit card will not be billed until your order is ready for transmission or shipment.
Secure servers with encryption programs are utilized to handle the on-line transactions. The encryption process involves both sides of the transaction, encrypting information independently from each end, thereby increasing the security of your information on both ends.
It is common practice for the customer to begin shopping in an unsecure area of the flower vendor's website, but when it comes time to finalize the transaction, you will be directed by prompts to a secure area of the vendor's website. Often you will receive a written message on your screen informing you that you are now entering or exiting the secure area of the website. Another way to know whether you are in a secure or unsecure area of the vendor's website is to look for a small icon in the shape of a padlock. If the padlock is open, the area in which you currently are in is not a secure one. In an unsecure area, personal information will not asked for nor needed. When you are in the secure area of the website, the area where personal, banking and credit card information is required, you will again find the padlock icon, but this time it will be in the closed/locked position.
Shopping for flowers on-line and having your gift delivered, possibly the same day, if you place the order before 1p.m in the time zone of the recipient, has never been easier or safer.
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