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Saturday, May 28th
Send Flowers is your average flower delivery site. At one time, they came in as our first-place service, because of their easy-to-use website and high-quality arrangements. What's changed?
The site itself is still simple to navigate. Shop by occasion, like birthdays or sympathy, or by flower type and price. The main page shows plenty of options, and each individual product page is clearly laid out: choose regular, deluxe or premium bouquets, add extras like balloons or stuffed animals, and select any available delivery date. So far, so good.
But, looking at recent customer experiences, we discovered that more than a few problems have emerged with Send Flowers delivery service. One review we found suggested that Send Flowers is better for deliveries within larger cities; when trying to deliver outside of a metro area in Wisconsin, the customer's order was cancelled because the only florist within 20 miles refused to make the delivery.
Send Flowers also seems to have a problem with consistency. One customer took photos of an arrangement sent to two different cities for Mother's Day; not only did they look completely different from each other, but the bouquets didn't look anything remotely as lush and full as the picture on the website.
And, although Send Flowers advertises a 100% satisfaction guarantee, complete with refund or redelivery, customer experience doesn't match that. Many people said they were only offered a discount on a future order, even when their flowers were delivered days later than originally promised. That's not much consolation when a delivery consists of floral arrangements for a funeral, and they don't arrive when needed.
Unfortunately, Send Flowers has decreased considerably in their attention to detail and commitment to customer service since our last review. You'll probably receive better service with one of the higher-performing flower delivery companies.
If you're trying to put a smile on someone's face, few things work as effectively - and beautifully - as fresh flowers. Research done by LaSalle University and Rutgers University show that when people receive flowers, they're happier in the short-term, their mood is boosted over the long-term, and they feel more connected to the sender.
There really is something to the idea of "flower power"! Even the practice of feng shui associates fresh-cut flowers with increasing abundance and positive energy. Is it any wonder that so many people choose Flower Delivery to celebrate important moments like the birth of a child, to share the grief in times of bereavement, and even as a "just because" pick-me-up for a friend or loved one?
Also, when paired with an additional surprise like chocolates or a beautiful crystal vase, flowers can leave a lasting impression when delivered to the home or office.
How can you tell which Flower Delivery service to use? Naturally, you want to select a business that will make sure that your selected arrangement is delivered to the right person, the right address, and in fresh, pristine condition. As you consider the various businesses that offer Flower Delivery, keep in mind these basic criteria:
TopConsumerReviews.com has reviewed and ranked the best Flower Delivery services available today. We hope this information helps you select the florist that can help put a smile on someone's face today!
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