Fruit Bouquets Review

Tuesday, May 13th

2025 Fruit Basket Company Reviews

Fruit Bouquets

• Fruit baskets starting at $39.99, with options up to $159.99
• Variety of products including fruit baskets, platters, and gourmet berries
• 20% discount available on first order
• Next-day delivery available for additional fee
• Option to add extras like chocolates or pretzels

As part of the 1-800 Flowers family of gift-giving companies, Fruit Bouquets sells fruit platters, gourmet berries, and flowers in addition to their namesake offering - although most fruit basket companies offer these and more (like plushies and savory items). Since our last review, they've added a few fruit basket options, though you'll need to dig for them.

No filter function

Your browsing options include categories like Occasion, Best Sellers, Same Day Delivery, Sympathy, Other Gift Categories, and Size. We recommend hovering over "Other Gift Categories" where you can select "All Fruit Arrangements" or shop by a more specific type. The browsing experience here is one of our least favorites. After navigating to the general category you want, there's no way to filter by price, contents, or any other criteria. You can sort by price and best sellers, but that's about it.

90-ish fruit baskets starting at $40

In the fruit basket category, you've got 93 options to sort through, and there are some fruit bouquets tossed into the mix. (Again, filter functions would be much appreciated. What year is it?) Prices start at $39.99 for the Thank You Fresh Fruit & Sweets Gift Box and reach $159.99 for the Ripe River Harvest Basket. When we shopped, the bestseller was the Autumn Harvest Fruit & Sweets Box for $50, with 20 reviews between 4 and 5 stars. Need some savings? You can get 20% off your first order by providing them with your email address.

Under-explained local florist order fulfillment

To place an order, add items to your cart, enter your zip code, and choose a delivery date. (Next day delivery was available to us for only an extra $2.99, which was a nice surprise.) You can bulk up your order with extras like Godiva chocolates or dipped pretzels at this point. After entering your address, you may be confused by a significant increase in the total cost due to a "service charge." This charge, which goes to the local florist fulfilling your order, can be substantial ($17.99 for a $90 basket). We wish Fruit Bouquets offered more information about this - our first thought was, "are florists qualified to handle food?” The company only states that these service charges vary based on merchandise price, delivery address, and date.

Products don't always look like promo images

If you're shopping at Fruit Bouquets, chances are good you were attracted by the name. So let's take a look at these ready-to-eat arrangements. The $85 Sweet & Delicious bouquet has pineapple daisies, melon, chocolate-dipped strawberries, honeydew, and more. However, there are a few concerning reviews. Some customers say the fruits went bad quickly, were mostly sour, or that the arrangement didn't look like the pictures. This last complaint is consistent across many of Fruit Bouquets' products. Since these orders are apparently fulfilled by independent florists, it's unlikely that their processes can be standardized. Looking at the reviews with pictures can be entertaining - you'll see arrangements where florists have taken a different creative approach to the product image (like smiley faces drawn with slightly different expressions), all the way to sparse fruit towers with big gaps of kale leaves. (While these leaves are present in the product images, they're usually hidden by closely crowded fruit.)

Passport Program for free shipping

The Celebrations Passport Program, offered by 1-800-Flowers and its brand family (including Fruit Bouquets), gets you free standard shipping and no service charges on eligible products for a fee of $19.99 for your first year and $29.99 for subsequent years. Members enjoy perks like free weekday standard delivery and rewards points on purchases. While your membership could pay for itself within 1-3 orders, we're not convinced Fruit Bouquets has demonstrated consistent enough quality to make it a wise choice. (What if your first order is great, but the second arrives spoiled?)

Reputation in shambles

Fruit Bouquets' reputation is in dire straits. We found numerous reports of undelivered orders, unexplained charges, and subpar products. (Moldy fruit for hospital patients? Yikes!) Customer service seems to be a major pain point, with complaints about unresponsive AI chatbots and inadequate refund policies. One particularly scathing review highlights a $190 same-day delivery order that never arrived, resulting in a mere $20 discount offer as compensation.

Probably better to steer clear

Our overall impression of Fruit Bouquets is that it's challenging to find information about shipping rates, order fulfillment, or customer recourse when things go wrong. They don't seem to prioritize the giftee's or customer's experience, given the frequency and embarrassing nature of order mistakes. Despite its affiliation with 1-800 Flowers (whose companies are usually an easy win), Fruit Bouquets ranks below average among the options for fruit baskets.