Thursday, March 27th
2025 Futon Store Reviews
Bed Bath & Beyond
- Over 700 futons
- Prices range from $53.34 to $1,693.89+
- Frequent discounts and promotions
- Free shipping on orders over $49.99 within the continental US
- 30-day return window, you pay the shipping fees
- "A+” rated and accredited by the BBB
Bed Bath & Beyond was once the go-to store for home essentials, famous for its seemingly endless aisles and iconic blue 20%-off coupons. After facing financial struggles and going out of business, it was acquired by Overstock, which has since revived the brand as an online-only shopping destination. While its beloved brick-and-mortar stores are no more (though we've heard they may be making a comeback), Bed Bath & Beyond's new digital presence offers the same variety of home goods, from bedding and furniture to kitchenware and decor, all with competitive pricing. The revamped site aims to keep the legacy alive by combining trusted products with Overstock's e-commerce expertise.
Inventory is very similar to sister site's
But, that leads to the very first thing we noticed: the inventory on the BB&B site is almost futon-by-futon the same as what you'll find on Overstock (who we've reviewed separately). Bed Bath & Beyond seems to have a slightly smaller selection - when we sorted both sites' futons from high price to low, there were some $2,000+ models at Overstock that were missing here - but it's hard to say for sure because BB&B doesn't display the number of options (and sorry, we're not willing to scroll through and count them by hand).
Prices are often higher here
Also, the site navigation is almost identical between the sister sites. You can easily narrow down the futons by delivery options, size, type, color, style, customer ratings, mattress support, and several other criteria. Plus, as you browse what's in stock, you'll quickly be able to determine the price, any additional choices each model may offer, and if there are any customer reviews. Interestingly, the number of reviews isn't the same when looking on both websites. For example, the Serta Morrison Queen Convertible Loveseat had 38 ratings on Overstock, while Bed Bath & Beyond displayed 41. It's worth pointing out as well that this futon was priced at $897.40 here but at $840.44 on Overstock. From where we sit, that would mean it'd be well worth your while to check Overstock's pricing on anything you might be considering at Bed Bath & Beyond.
How big of a discount will you score?
If you're really missing those random coupon mailers, though, just look for the spin-to-win pop-up when you first land on the Bed Bath & Beyond site. You could score a 5% discount (one is stackable, the other isn't), $30 off an order of $300+, or even as much as 20% off. (Pro tip: when we declined to spin the wheel and then left that window open to do other things, we were given that big 20% discount with no spin required, to tempt us to keep shopping.) Overstock doesn't seem to have those kinds of happy little surprises, and that might make your futon more affordable if you buy it through Bed Bath & Beyond. (And maybe that accounts for the slightly higher list prices here - they know that some people will get discounts anyway.)
Free shipping within the continental US, 30 days to return
All futons ship for free within the lower 48 states at Bed Bath & Beyond, because they're all priced at $50+: the threshold for earning no-cost delivery. You'll have 30 days to decide if you want to keep your futon or send it back; just remember that the return shipping costs are on you, and they might not be cheap.
Plenty of complaints at the BBB
How is Bed Bath & Beyond doing reputation-wise, after declaring bankruptcy a few years ago and being bought out by Overstock? It can be a little tricky to suss out the reputation of this particular retailer; for example, BB&B shares the "A+” rating and accreditation with all of the brands in the Beyond, Inc. portfolio. What we did notice, however, is that as we scrolled through the most recent complaints, they all referenced purchases made through Bed Bath & Beyond. Yes, they all received a timely, appropriate response, but it left us thinking that shoppers are having a worse experience buying through this site than when getting the same items from sister site Overstock.
Over 1,500 1-star reviews
If the feedback for Bed Bath & Beyond on Trustpilot is any indication, that conclusion of ours is correct. Out of 1,700 reviews there, 90% of them were just 1 star, averaging a dismal 1.2 stars out of 5 overall. The biggest complaints revolve around items, especially furniture, not being as described: low quality, non-functional right out of the package, even missing parts. And that's not the only thing people are mad about: we found lots of descriptions of refused returns and refunds (even when it was Bed Bath & Beyond's fault for sending the wrong thing in the first place), packages delayed weeks past the promised date (with zero apologies), you name it. But this was probably our favorite rant: "They put the capital T in terrible... DO NOT BUY FURNITURE FROM THEM!. You will lose your money and be stuck with a piece of crap!” Tell us how you really feel...
It's a "no” for us
We're all for giving people - and businesses - second chances, but Bed Bath & Beyond doesn't seem to be making the most of their opportunity. Especially without having any brick-and-mortar stores for customers to get in-person help or to make returns, they just aren't living up to the hopes we had when we heard they'd been acquired by Overstock. Our advice? If you spot a futon you love on the Bed Bath & Beyond website, pop over to Overstock - after reading our review, of course - and see if they have it too. They've been serving as an ecommerce retailer for a long time, and it's a slightly safer bet than buying the exact same furniture through Bed Bath & Beyond.
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In today's world, futons come in countless styles, from sleek, modern designs to rustic wooden frames. They're widely valued for their dual-purpose functionality: serving as a comfortable sofa by day and a convenient bed by night. If you're short on space, live in a small apartment, or frequently host overnight guests, a futon can be a practical and stylish solution.
One key reason people buy futons - especially online - is the convenience of shopping and the sheer variety available. Online stores let you browse thousands of options at different price points, read reviews, and easily compare features like frame material and mattress type. You can even filter by color, size, or style to find exactly what fits your space. Many online retailers offer free shipping, and some even provide assembly services, which can save you time and effort.
Futon Store FAQ
Continued from above...
Futons have a long and fascinating history, originating in Japan as simple, foldable bedding designed for minimalist living. Traditional Japanese futons - then and now - consist of a thin mattress and duvet, placed directly on tatami mats and easily stored during the day. This design was ideal for small living spaces and allowed rooms to serve multiple purposes.
As the idea spread globally, futons evolved into a more versatile type of furniture. Western-style futons, with frames and thicker mattresses, offer both seating and sleeping options, making them a staple in homes, dorms, and offices around the world.
So, why choose a futon over a standard sofa or bed? Futons are generally more affordable and space-efficient. If you're on a budget or need furniture that can serve multiple functions, a futon is an excellent choice. They're also lightweight and easy to move, which is a big plus if you relocate frequently or like to rearrange your living space (for better feng shui?). The adaptability of futons also makes them popular in multi-use spaces like home offices or playrooms. And, with so many styles and materials available, you can find a futon that complements almost any decor.
When shopping for a futon online, you might find it helpful to keep these factors in mind as you decide where to place your order and which one to buy:
- Frame material. Common options include wood and metal. Wooden frames tend to offer a classic or rustic look, while metal frames are often lighter and have a modern aesthetic.
- Mattress type. Futon mattresses can vary widely, from basic foam to high-end memory foam or innerspring models. The right choice depends on your comfort preferences and how often the futon will be used as a bed.
- Size. Futons are available in various sizes, including twin, full, and queen. We've even seen futon chairs. Be sure to measure your space to make sure that the futon you're considering will fit comfortably.
- Assembly and delivery costs. Check if the futon requires assembly and whether the retailer offers in-home setup. Free delivery is common, but full-service delivery can be a valuable perk if you want the furniture assembled and ready to use.
- Reputation and reviews. Look at what other shoppers have to say about the futon store. Does the company have a good rating from the BBB? Some retailers also allow customers to leave reviews on the individual futons they sell, so don't forget to look for ones that have been as good in person as they looked online.
To help you get the right futon for your dorm, home, or anywhere else you need a convenient place to both sit and catch some Zs, the experts at Top Consumer Reviews have researched and ranked some of today's most popular futon stores. Whether you need a functional piece for a small living space or just want extra sleeping options for guests, your new futon can be an affordable and stylish addition to your home. Happy shopping!
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